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Quest Rapid Recovery vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (37th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Salman Ahmed - PeerSpot reviewer
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The best feature of the solution is the user interface."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
"We found the initial setup to be quite simple."
"The most valuable features are backup and restore. This solution is also easy to use."
"The product is free to use. We don't have to pay for a license."
"The installation of Veeam Agent is straightforward."
"It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable."
"It is a stable solution."
"Veeam helps to create a stable environment with virtual servers."
 

Cons

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"There is room for improvement in customer service and support. I would like to see faster response time."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation."
"An area that this solution could be improved would be with the licensing."
"I would like to have more flexibility in terms of reporting details about the backup."
"There isn't really anything I would like to improve. Maybe the solution could be more secure."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"With the currency exchange, the solution ends up being quite expensive."
"We need some sort of security for backups and archives."
"Some customers have Oracle databases and Veeam does support back up of Oracle databases."
 

Pricing and Cost Advice

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
"Our licensing fees are on a yearly basis."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"The solution is inexpensive, more so than other products."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"We pay for a three-year subscription to use Veeam Agent."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
Photography Company
20%
Performing Arts
14%
Computer Software Company
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
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Also Known As

Dell AppAssure
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Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
ContinuitySA, Landmark Information Group
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861,524 professionals have used our research since 2012.