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Quest KACE Cloud vs Quest KACE Systems Management Appliance (SMA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
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Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
270
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Quest KACE Cloud
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Mobile Device Management (MDM) (12th), Enterprise Mobility Management (EMM) (27th)
Quest KACE Systems Manageme...
Ranking in Unified Endpoint Management (UEM)
18th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Client Desktop Management (12th), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (17th), Patch Management (12th)
 

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. The mindshare of Quest KACE Cloud is 0.3%, up from 0.1% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
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Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
No data available
Government
11%
Computer Software Company
10%
University
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SM...
What is your primary use case for Quest KACE Systems Management?
The main use cases for Quest KACE Systems Management Appliance are touch management, software and hardware inventory,...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
KACE Cloud Mobile Device Manager
Dell KACE Systems Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
AGC, St. Dominic Hospital
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: June 2025.
855,164 professionals have used our research since 2012.