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Quest Foglight for APM [EOL] vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd), Mobile APM (6th)
 

Featured Reviews

AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps
Harsh_Patel - PeerSpot reviewer
Senior Software Engineer at Tech Mahindra
Proactive automation has transformed compliance checks and now prevents issues before users log in
Windows device management specifically could still use improvement when I compare it to something like Microsoft Intune. The features are strong overall, but it is not the best in every area. The automation, compliance monitoring, and reporting are genuinely excellent, but Windows-specific management is the area I would flag if someone asked me what is not as good as something else. For improvements needed for Workspace ONE Intelligence, there are several areas I would flag. Probably the biggest one is Windows device management. I do not feel it is as strong as Microsoft Intune in that specific area. Support is another area. It is a mixed bag. Sometimes it is great, and sometimes it is not. Part of that might be because the same support team handles multiple solutions instead of having a dedicated team for Intelligence. The response quality can feel inconsistent depending on who you get. There is also location mapping and device enrollment, especially for older devices. It is a bit clunky in my experience. If I have an older device, enrollment is not always as smooth as it should be. Another concern is the pricing structure. It comes at a separate cost on top of UEM, which is not necessarily a deal-breaker, but it does add up, and there is definitely price sensitivity depending on the market. Reporting is excellent, but if you are not careful, it is easy to overbuild reports and end up with too much noise instead of clear signals. This is more of a watch-out than a product flaw, but I think Workspace ONE Intelligence could guide people better on dashboard best practices out of the box rather than leaving it fully open-ended.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"It provides a history of the activities on our SQL servers."
"Real time database monitoring and alerting are valuable."
"Our ROI has been great it has saved us many times to resolve issues before customers started complaining."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources."
"A lot of features for the price: Java/.Net instrumentation, End User replay (similar to TeaLeaf), and a huge library of monitoring cartridges."
"The extensive monitoring tools embedded in Foglight are a real asset."
"I would rate Workspace ONE Intelligence nine out of ten."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Workspace ONE Intelligence has impacted us positively in several ways."
 

Cons

"I recall that the lay-out was rather dull when I used this particular version of Foglight."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"The version compatibility needs work."
"We have not realized a good ROI on the product due to the fact that we were not able to monitor our core application which runs on Webmethods."
"We had issues with deployment in the beginning until we had an expert guide us through the process."
"They need to improve the stability of FxM and FxV."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"Support is another area. It is a mixed bag."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"Since the product split – the licensing is a bit more complex."
"Foglight can be expensive I would go with the pricing at a three year deal."
"I recall it being a very expensive solution relative to function and stability."
"The price is expensive for us."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Marketing Services Firm
16%
Construction Company
15%
Outsourcing Company
10%
Comms Service Provider
8%
Construction Company
15%
Manufacturing Company
15%
Comms Service Provider
10%
Energy/Utilities Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

Foglight, Dell Foglight
Apteligent, Crittercism
 

Overview

 

Sample Customers

Anji Automotive Logistics, Unimat, Priceline.com
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2026.
904,836 professionals have used our research since 2012.