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Quest Foglight for APM [EOL] vs Workspace ONE Intelligence comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
Application Performance Monitoring (APM) and Observability (39th), Mobile APM (6th)
 

Featured Reviews

AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"Many other tools are capable, but IMO not as flexible or powerful except for particular applications."
"Sometimes we can solve problems before they occur."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Foglight has been our go to monitoring tool for several years in the DB2 and Oracle space."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"The product has improved the way we respond to database issues as it has made us more proactive."
"Real time database monitoring and alerting are valuable."
"Integration is also very easy."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"I would rate Workspace ONE Intelligence nine out of ten."
 

Cons

"SQL agents often failed but again this may have been addressed in future versions."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"I want to see a new interface that contains HTML5 features."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"I recall that the lay-out was rather dull when I used this particular version of Foglight."
"The price is expensive for us."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"I recall it being a very expensive solution relative to function and stability."
"Since the product split – the licensing is a bit more complex."
"Foglight can be expensive I would go with the pricing at a three year deal."
"The price is expensive for us."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Marketing Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
14%
Construction Company
14%
Comms Service Provider
11%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

Foglight, Dell Foglight
Apteligent, Crittercism
 

Overview

 

Sample Customers

Anji Automotive Logistics, Unimat, Priceline.com
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
911,769 professionals have used our research since 2012.