No more typing reviews! Try our Samantha, our new voice AI agent.

Quest Foglight for APM [EOL] vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Mobile APM (5th)
 

Featured Reviews

AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps
MN
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
Automation and custom reporting impress while support resolution needs improvement
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"We are able to capture the real time user experience of our solutions and we have an understanding of overall performance."
"Sometimes we can solve problems before they occur."
"Foglight Enterprise was the most scalable and easy to deploy tool."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"The stability we have as a result of using it made up for the cost of the product within a month."
"Sometimes we can solve problems before they occur."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Integration is also very easy."
"I would rate Workspace ONE Intelligence nine out of ten."
 

Cons

"I would perhaps like to see more SSMS connections."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"We have not realized a good ROI on the product due to the fact that we were not able to monitor our core application which runs on Webmethods."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"They need to improve the stability of FxM and FxV."
"SQL agents often failed but again this may have been addressed in future versions."
"Migrating to newer versions is always a challenge with Foglight."
"SQL agents often failed but again this may have been addressed in future versions."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"Since the product split – the licensing is a bit more complex."
"The price is expensive for us."
"I recall it being a very expensive solution relative to function and stability."
"Foglight can be expensive I would go with the pricing at a three year deal."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
896,563 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Marketing Services Firm
20%
Comms Service Provider
10%
Construction Company
8%
Financial Services Firm
8%
Construction Company
14%
Manufacturing Company
14%
Comms Service Provider
10%
Energy/Utilities Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Also Known As

Foglight, Dell Foglight
Apteligent, Crittercism
 

Overview

 

Sample Customers

Anji Automotive Logistics, Unimat, Priceline.com
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: May 2026.
896,563 professionals have used our research since 2012.