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PubNub vs Turbot comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PubNub
Ranking in AWS Marketplace
19th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Turbot
Ranking in AWS Marketplace
89th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AWS Marketplace category, the mindshare of PubNub is 0.3%, down from 0.7% compared to the previous year. The mindshare of Turbot is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AWS Marketplace Mindshare Distribution
ProductMindshare (%)
PubNub0.3%
Turbot0.2%
Other99.5%
AWS Marketplace
 

Featured Reviews

Kirtishil Patil - PeerSpot reviewer
Senior Frontend Developer at Globant
Real-time chat has boosted one-to-one messaging and user engagement in my mobile projects
The best features PubNub offers, in my opinion, are one-to-one chat, as I mentioned in my review, and the great SDK documentation which allows for easy integration that does not take much time. Setting up channels, message listeners, tracking user status to determine whether users are online or offline, and ensuring reliable message delivery are all great features. I find myself relying on all three of those features the most because the presence tracking is great, the delivery speed is superb compared to other SDKs, and the user status updates immediately pop up, which is significant. The integration is very easy, so any new developers can easily understand the integration process thanks to the clear documentation. PubNub has positively impacted my organization as I have received numerous reviews and feedback stating that the chat works much faster and cleaner, and everyone appreciates it, saying it feels powerful. After implementing PubNub, I noticed positive outcomes such as client feedback acknowledging that they enjoyed the chat features and found them much faster than in other applications, which I believe is very positive feedback for any organization.
reviewer2849844 - PeerSpot reviewer
Vice President - Intelligent Automation at a financial services firm with 1,001-5,000 employees
Automation has transformed reconciliation accuracy and now cuts manual effort across operations
Turbot's best feature is its ease of use and simple installation process, as it is a no-code, low-code platform. It is well integrated with all libraries that can be used directly with drag and drop feature availability, including Excel automation, Outlook automation, reading and writing emails, and automating web portals with the Universal Recorder feature, which records all applications using one single recorder whether it is a desktop application, web application, or mainframe application. The Universal Recorder has positively impacted my daily work and my team's productivity because we do not have to rely on any other recorder and have consistency of the XPath and web element capturing. It automatically captures depending on the target application. Users do not have to do anything else; they just have to start the recorder, click on the actions, and things will get recorded easily. Another feature of Turbot is the low-code Cockpit web application, which provides a real pictorial view of all the bots on the dashboards, showing what is running, what is in progress, what is paused or failed. It has a continuous notification system in case of failures and successful bot executions, and includes a user management feature with role-based access control. Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it. We have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part. These cost savings and resource reductions were seen within a year of implementing Turbot. The specific process that benefited the most was related to retail operations of reconciliation of the manual books. Turbot integrates well with all other applications such as Excel, Outlook, the S3 bucket of AWS, and other API applications, which can be easily integrated with the help of REST API and SOAP components directly available. It also has a rich feature for developing custom libraries and components which are easily accessible through the toolbox of the application. Turbot has rich documentation with user guides that can be directly followed, and there are YouTube videos now published on Turbot application on how to get started and how to begin with one single RPA bot to convert manual tasks into automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PubNub has positively impacted my organization by reducing implementation time and developers' work, making it very easy to implement and enabling fast development that has reduced the developers' time by 40-50%."
"PubNub has positively impacted my organization as I have received numerous reviews and feedback stating that the chat works much faster and cleaner, and everyone appreciates it, saying it feels powerful."
"PubNub's push notification and chat features stand out because of ease of use and very easy integration within our application."
"PubNub saves development time because we do not have to create a complete chat backend and frontend from scratch, enabling a plug-and-play approach that saves time, effort, and money for the company."
"The speed and efficiency of PubNub, which helps transfer data in real-time with very low latency, received positive feedback from our customers."
"If we had implemented all of this on our own, we would have had to hire at least 50 more employees for that, so we are very happy with PubNub and we have saved a lot of time."
"Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it, we have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part."
"The predefined policy library is probably the biggest time-saver for us."
 

Cons

"Regarding customer support from PubNub, around six years ago, we did not receive good support."
"Since PubNub is a paid library, it may not be useful for everyone."
"Most of the time there are some instances at the load peak hours or sometimes payload is missed by the application or SDK at the SDK level."
"I believe PubNub can improve in terms of pricing transparency, as I previously mentioned, since that is the only thing I think should be improved because for smaller projects or startups, estimating scaling costs can be challenging."
"The reliability of PubNub is really good, but occasionally we face issues where users complain about messages or push notifications not being delivered within a short period of time, as it occasionally takes longer, which could be due to outages."
"I gave PubNub a rating of nine out of ten because of the many features discussed, but I deducted one point because the cost increases with scale."
"The support system of Turbot needs more improvement in terms of raising SLA tickets and maintaining the TAT should get a little more refined, but not in respect to features, as rest of all things are good."
"I think ease of use is the main area that needs improvement."
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Top Industries

By visitors reading reviews
Construction Company
32%
Comms Service Provider
13%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
49%
Comms Service Provider
10%
Outsourcing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PubNub?
The setup cost is very low. Regarding pricing, when the data scales, the pricing increases gradually, but PubNub does not charge much in the initial phase.
What needs improvement with PubNub?
The subscription and the SDK part can be improved. If the client is offline and the application is killed, and the user comes back again, sometimes the subscription to the channel is missed, so tha...
What is your primary use case for PubNub?
We are mostly using PubNub for payload sending and for live chat. We are a mobile-based application with an admin side, so it's a live chat application. Whenever a user comes online or offline ...
What needs improvement with Turbot?
The support system of Turbot needs more improvement in terms of raising SLA tickets and maintaining the TAT should get a little more refined, but not in respect to features, as rest of all things a...
What is your primary use case for Turbot?
Turbot is used for automation in RPA across different domains including retail, retail banking operations, real estate, and various business use cases on airline portals. In the retail banking doma...
What advice do you have for others considering Turbot?
Currently, I do not see any improvements needed for Turbot; everything regarding performance is providing great services for us. The review rating given for this product is 8.
 

Comparisons

 

Overview

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