Technical Specialist at a computer software company with 1,001-5,000 employees
Real User
Top 10
May 22, 2026
I am not sure how PubNub can be improved because our project and scenario were fulfilled by PubNub, and we did not face any challenges with any of the features, nor do I want to improve anything. As of now, I have no challenges that would make PubNub better. During development, we faced a challenge of getting very little support from PubNub team based on the cost of the products we were offered. I believe some basic support should be given for the features being used by the client after paying for it, rather than requiring separate purchases for support.
I believe PubNub can improve in terms of pricing transparency, as I previously mentioned, since that is the only thing I think should be improved because for smaller projects or startups, estimating scaling costs can be challenging. However, from a technical perspective, the platform remains stable and developer-friendly. I chose eight out of ten because there are two more points that need improvement: one is pricing transparency, and apart from pricing, I believe the community is not very large, which means it takes time to get support.
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I am not sure how PubNub can be improved because our project and scenario were fulfilled by PubNub, and we did not face any challenges with any of the features, nor do I want to improve anything. As of now, I have no challenges that would make PubNub better. During development, we faced a challenge of getting very little support from PubNub team based on the cost of the products we were offered. I believe some basic support should be given for the features being used by the client after paying for it, rather than requiring separate purchases for support.
I believe PubNub can improve in terms of pricing transparency, as I previously mentioned, since that is the only thing I think should be improved because for smaller projects or startups, estimating scaling costs can be challenging. However, from a technical perspective, the platform remains stable and developer-friendly. I chose eight out of ten because there are two more points that need improvement: one is pricing transparency, and apart from pricing, I believe the community is not very large, which means it takes time to get support.