

PRTG Network Monitor and Sumo Logic Observability are competitive products in IT monitoring and analytics. Sumo Logic Observability appears to have the upper hand due to its comprehensive features and robust data analytics capabilities.
Features: PRTG Network Monitor includes an extensive suite of monitoring sensors, real-time insights, and strong network management capabilities. Sumo Logic Observability offers advanced analytics, powerful data correlation, and visualization capabilities with a focus on data analysis and cloud integration.
Room for Improvement: PRTG Network Monitor could enhance its advanced analytics capabilities and integrate more seamlessly with cloud platforms. Expansion of customizable dashboards would also benefit its users. Sumo Logic Observability might improve by simplifying its onboarding process, reducing costs, and refining its user interface for a more intuitive experience.
Ease of Deployment and Customer Service: PRTG Network Monitor has an easy deployment process and is backed by robust customer support, making it favorable for swift implementation. Sumo Logic, while offering a more complex setup, is praised for its detailed onboarding and responsive support, aiding users in fully utilizing its features.
Pricing and ROI: PRTG Network Monitor offers cost-effective pricing and delivers favorable ROI with affordable licensing, making it attractive for budget-conscious organizations. Sumo Logic Observability, despite a higher setup cost, provides robust long-term ROI through its scalable analytics capabilities. This results in a trade-off between PRTG's lower upfront costs and Sumo's enhanced functionality leading to higher dividends over time.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.8% |
| Sumo Logic Observability | 0.6% |
| Other | 94.6% |


| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 47 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Sumo Logic Observability offers advanced monitoring solutions with features like integrated dashboards and querying capabilities, though presents a learning curve compared to alternatives. Designed for efficient log aggregation and analysis, it provides near-real-time updates facilitating improved incident resolution.
Sumo Logic Observability stands out with its ability to unify teams through a single platform, offering features that include customizable dashboards and valuable apps. It provides powerful log tracing and centralized management, designed for organizations focused on log aggregation, analysis, and expanding SIEM capabilities. While it has a steeper learning curve compared to some competitors, it excels in tailored integrations that enhance log searches. Users find themselves able to monitor, automate, and centralize log repositories for effective debugging. Despite its strengths, improvements in data enrichment and documentation organization are needed as current query functions can be slow, impacting efficiency. Users have also mentioned needing pre-built dashboards and better tab management for enhanced functionality. Cost management remains a notable consideration for users evaluating Sumo Logic Observability.
What features make Sumo Logic Observability effective?Sumo Logic Observability is implemented across industries predominantly for managing and analyzing extensive data sets, offering capabilities critical for SIEM activities and security examinations. By facilitating quick data visualization and transaction tracking, organizations in sectors such as finance, healthcare, and technology benefit from its robust framework to support infrastructure logging and large-scale data management, contributing to effective monitoring and system operations.
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