"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"We didn't experience any bugs."
"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
"The most valuable feature of this solution is the alerts."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"The product is scalable."
"The connectivity of the solution is very good."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"We couldn't get it set up properly."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"The integration needs to be improved."
"There needs to be more integration of widgets, especially for reporting purposes."
"The solution could be more secure."
"They have had a rather large security breach in the past. It's cost some companies customers."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
Earn 20 points
Plixer Scrutinizer is ranked 13th in Network Monitoring Software with 2 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 31 reviews. Plixer Scrutinizer is rated 7.0, while SolarWinds NPM is rated 7.8. The top reviewer of Plixer Scrutinizer writes "Helps us understand what's going on in our netowrk. Client VPN and DMZ". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Plixer Scrutinizer is most compared with SolarWinds NetFlow Traffic Analyzer, Darktrace, Cisco Stealthwatch, PRTG Network Monitor and LogicMonitor, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Wireshark. See our Plixer Scrutinizer vs. SolarWinds NPM report.
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