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Ping Identity Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Ping Identity Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Ping Identity Platform is designed for Authentication Systems and holds a mindshare of 3.8%, down 4.7% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 33.3% mindshare, down 41.7% since last year.
Authentication Systems
Social Login
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"I like PingFederate."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"We had issues with the stability."
"It has a long way to go until it is a cloud-based solution."
"The management console needs to be improved. PingID should revise it."
"Sometimes, there are issues with its stability."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Ping Identity Platform is not very expensive."
"The product is costly."
"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
7%
Manufacturing Company
20%
Computer Software Company
12%
Wholesaler/Distributor
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Gigya Customer Identity Management
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: June 2025.
859,545 professionals have used our research since 2012.