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Personio vs UKG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Personio
Ranking in Cloud HCM
17th
Ranking in HR Analytics Software
7th
Average Rating
5.6
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
Applicant Tracking and Recruiting Software (13th)
UKG
Ranking in Cloud HCM
6th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of Personio is 0.9%, up from 0.7% compared to the previous year. The mindshare of UKG is 4.6%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.6%
Personio0.9%
Other94.5%
Cloud HCM
 

Featured Reviews

RT
Global Talent Acquisition Lead at Career Break
Offers strong HR features but recruiting module needs essential improvements
The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems. It is clunky and cannot be tailored to specific needs. The reporting and analytics for the recruiting part are insufficient. The ability to filter applications based on filtering questions added to applications was missing in recruiting. Other recruiting software performs this function much better. Keyword searches within applicants' resumes in the database within recruiting were not possible. I brought this up with the Personio account manager and was told it was on the development list, but these are essential features for any recruiter. I would advise companies looking for an ATS and considering Personio to get a separate recruiting piece of software that can interface with Personio instead.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personio provides an opportunity to set up structure with certain steps, creating a clear interviewing process, which resulted in hiring better candidates faster because having a system in place is better than having none."
"As an HR tool, Personio is really good; it is straightforward adding your organizational structure through it with the accounting codes so you can interface with many accounting modules and payroll modules."
"Ultimate Software makes a great product, and it is always changing for the better!"
"Reporting"
"UTM has improved our productivity in having our timesheets produced in a timely manner, in order to process payroll earlier than we had with previous payroll product."
"Ultimate is cute and fun."
"Benefits, Life Events and OE have allowed us to move away from paper and integrate and track our data with our benefit providers, allowing us to better focus on improving benefits and communications versus data entry."
"Payroll is reliable."
"The entire event was really beneficial to me and I look forward to attending again."
"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."
 

Cons

"The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems."
"Personio is not scalable as an ATS, and I struggle to work with it."
"Customer service is awful. Technical support is awful."
"Technical support is 4/10."
"The feature needs to be able to differentiate weekdays from weekends when calculating the PTO hours when requesting PTO days."
"Recruiting and interfacing the information to payroll are areas with room for improvement."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
"LMS integration in Career Development needs to improve."
"I would like to see more consideration in the web to sports teams' payroll."
"Implementation."
 

Pricing and Cost Advice

Information not available
"If you're going for the full suite, it can be fairly pricey."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Comms Service Provider
21%
Financial Services Firm
14%
Manufacturing Company
8%
Construction Company
8%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for Personio?
I cannot provide information about the setup costs as I am not responsible for the financial aspects.
What needs improvement with Personio?
The screening of candidates in the ATS part is quite complicated. In Greenhouse, you can have a CV of one person on one page at a time, zoomed in immediately for easy screening. In Personio, it req...
What is your primary use case for Personio?
I'm a consultant, so I do in-house recruiting, embedded recruiting for various clients, and one of my clients is using Personio as their ATS, so that's how I work with it. As a recruiter, I primari...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

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Find out what your peers are saying about Personio vs. UKG and other solutions. Updated: August 2026.
912,930 professionals have used our research since 2012.