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Personio vs UKG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Personio
Ranking in Cloud HCM
17th
Ranking in HR Analytics Software
7th
Average Rating
5.6
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
Applicant Tracking and Recruiting Software (13th)
UKG
Ranking in Cloud HCM
6th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of Personio is 0.9%, up from 0.7% compared to the previous year. The mindshare of UKG is 4.6%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.6%
Personio0.9%
Other94.5%
Cloud HCM
 

Featured Reviews

RT
Global Talent Acquisition Lead at Career Break
Offers strong HR features but recruiting module needs essential improvements
The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems. It is clunky and cannot be tailored to specific needs. The reporting and analytics for the recruiting part are insufficient. The ability to filter applications based on filtering questions added to applications was missing in recruiting. Other recruiting software performs this function much better. Keyword searches within applicants' resumes in the database within recruiting were not possible. I brought this up with the Personio account manager and was told it was on the development list, but these are essential features for any recruiter. I would advise companies looking for an ATS and considering Personio to get a separate recruiting piece of software that can interface with Personio instead.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personio provides an opportunity to set up structure with certain steps, creating a clear interviewing process, which resulted in hiring better candidates faster because having a system in place is better than having none."
"As an HR tool, Personio is really good; it is straightforward adding your organizational structure through it with the accounting codes so you can interface with many accounting modules and payroll modules."
"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."
"I really like the robustness of the Payroll Gateway."
"Prior to the UTM module, there was an inaccuracy in FLSA compliance with the way we were processing overtime, and now we are 100% accurate."
"We have been able to eliminate many paper forms and have streamlined some of our processes."
"I believe it was well worth it based on the former HRIS."
"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."
"We have not encountered any stability issues."
"Payroll BI reporting, performance management, and onboarding are valuable features."
 

Cons

"The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems."
"Personio is not scalable as an ATS, and I struggle to work with it."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"Customer service is poor. Technical support is poor."
"The submit button sometimes does not work and the timesheet stays in the "In Progress" mode."
"We did encounter some deployment issues."
"Depending on who you get on the phone, customer service is either fantastic or non-existent."
"Documents upload and the way it is used for life events, it is too many steps to process."
"It was done through a vendor. I would give them a rating of -10/10. This was an awful experience."
"Customer service is awful. Technical support is awful."
 

Pricing and Cost Advice

Information not available
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Comms Service Provider
21%
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
Construction Company
13%
Financial Services Firm
12%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for Personio?
I cannot provide information about the setup costs as I am not responsible for the financial aspects.
What needs improvement with Personio?
The screening of candidates in the ATS part is quite complicated. In Greenhouse, you can have a CV of one person on one page at a time, zoomed in immediately for easy screening. In Personio, it req...
What is your primary use case for Personio?
I'm a consultant, so I do in-house recruiting, embedded recruiting for various clients, and one of my clients is using Personio as their ATS, so that's how I work with it. As a recruiter, I primari...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

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Find out what your peers are saying about Personio vs. UKG and other solutions. Updated: August 2026.
911,602 professionals have used our research since 2012.