Try our new research platform with insights from 80,000+ expert users

Pentaho Business Analytics vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Pentaho Business Analytics enhanced efficiency and output but faced ROI calculation challenges compared to alternatives like QlikView and Tableau.
Sentiment score
7.2
ThoughtSpot enhances value with time savings, ease of use, and reduced costs, but user adoption affects ROI.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
 

Customer Service

Sentiment score
6.8
Pentaho receives mixed feedback on support, with strong community engagement but varying customer service and documentation quality.
Sentiment score
6.8
ThoughtSpot's customer support is praised for responsiveness but critiqued for depth, with mixed ratings on problem resolution.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
I stopped opening tickets due to insufficient and untimely responses.
I have escalated several questions to ThoughtSpot's technical support, which has helped resolve connection glitches and other issues.
 

Scalability Issues

Sentiment score
7.2
Pentaho scales well and fits organizational needs but may require admin expertise for complex environments and large data.
Sentiment score
7.2
ThoughtSpot offers effective scalability and growth, but may require improvements in role management and advanced preparation tools.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
The platform does not have technical problems with scaling data or connections.
As our data has grown, I have validated huge datasets and complex models without significant issues.
 

Stability Issues

Sentiment score
6.6
Pentaho Business Analytics is generally stable but has occasional Java caching, RAM, and subprocess issues with large databases.
Sentiment score
7.1
ThoughtSpot is stable and fast for large datasets but faces occasional downtime, feature gaps, and integration challenges.
It can handle large datasets.
This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
 

Room For Improvement

Pentaho needs user interface, reporting, and visualization enhancements, along with better debugging, metadata management, and cost-effective licensing.
ThoughtSpot lacks visualization flexibility, geospatial options, customization, integration tools, and better organization, lagging behind Power BI and Tableau.
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
Currently, it is not as customizable as the options available on Power BI or Tableau.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
 

Setup Cost

Pentaho's Community Edition is cost-free, while the Enterprise Edition, offering enhanced features, can cost up to $250,000 annually.
ThoughtSpot offers competitive, flexible pricing between Tableau and Power BI, with options suited to various organizational needs.
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
HubSpot is expensive.
 

Valuable Features

Pentaho Business Analytics offers powerful ETL, user-friendly interface, customizable dashboards, and cost-saving, open-source analytics and reporting features.
ThoughtSpot's search-based functionality enables intuitive data exploration, empowering non-technical users to create reports and improve business efficiency.
It is a stable product, and it can handle large datasets.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
 

Categories and Ranking

Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
20th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
Cloud Operations Analytics (5th), Reporting (13th)
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Data Visualization (8th), Embedded BI (5th)
 

Mindshare comparison

As of June 2025, in the BI (Business Intelligence) Tools category, the mindshare of Pentaho Business Analytics is 0.5%, down from 0.6% compared to the previous year. The mindshare of ThoughtSpot is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Mir Gulzar Ahmed - PeerSpot reviewer
Excels in handling unstructured data, helping organizations navigate through different storage systems
Pentaho can help organizations by providing them an insight of their unstructured data using one platform(Pentaho Business Analytics). The features are almost identical to other BIS platforms but to me, customers can benefit as it has a community version with most of its Enterprise features. It also has a free limited-period trial version. The other feature that I would like to share here is, that users have access to a complete spectrum of data from different sources with the system’s adaptive big data layer, which takes the source of the data into account. The software is built on an open architecture and can be integrated with multiple systems. However, Pentaho Data Integration and Analytics has been acquired by HDS which offers an Enterprise edition for organizations that also need to meet product compliance.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
857,162 professionals have used our research since 2012.
 

Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Educational Organization
7%
Real Estate/Law Firm
7%
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
Pentaho Business Analytics is priced similarly to other competitors such as QlikView ( /products/qlikview-reviews ) and Tableau ( /products/tableau-reviews ). I usually use the community edition.
What needs improvement with Pentaho Business Analytics?
Pentaho Business Analytics ( /categories/bi-business-intelligence-tools ) is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical ...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues. The platform also has fewer formulas and functions compared to...
What is your primary use case for ThoughtSpot?
I am working for a telecommunication company where we use ThoughtSpot ( /products/thoughtspot-reviews ) to create monthly, weekly, and daily ad hoc reports for business needs. We work for both B2B ...
 

Also Known As

Pentaho, Kettle, Hitachi Pentaho Business Analytics
No data available
 

Overview

 

Sample Customers

Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Pentaho Business Analytics vs. ThoughtSpot and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.