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Palo Alto Networks Cortex XSOAR vs Radiant Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
Radiant Security
Ranking in SOC as a Service
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AI-SOC (7th)
 

Mindshare comparison

As of September 2026, in the SOC as a Service category, the mindshare of Palo Alto Networks Cortex XSOAR is 6.1%, down from 15.7% compared to the previous year. The mindshare of Radiant Security is 2.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR6.1%
Radiant Security2.0%
Other91.9%
SOC as a Service
 

Featured Reviews

EricRise - PeerSpot reviewer
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident response
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can be quite significant; it does depend on other tools for EDR, whether you are using Palo Alto's XDR system or any number of third-party products for that. There are some reporting and logging restrictions and limitations. Some of those are going to be constraints, including window size limits. Database use with it has limited scalability for that type of application.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
7%
Outsourcing Company
6%
Computer Software Company
26%
Manufacturing Company
18%
Financial Services Firm
12%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
We can quantify the reduction. It is more than sixty to seventy percent reduction in the MTTR, as per documents from Palo Alto, and with proper implementation, we can improve MTTR by up to sixty-fi...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher. Other than enterprise clients, they might need to push their management to get additional approva...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
We are a partner for Palo Alto as a service provider. Palo Alto Networks Cortex XSOAR is used as a SIEM solution or XDR-type solutions.
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Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Information Not Available
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, LevelBlue and others in SOC as a Service. Updated: August 2026.
911,602 professionals have used our research since 2012.