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Oracle Integration Cloud Service vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Oracle Integration Cloud Service significantly reduces costs and time, with 40% maintenance automated, enhancing ROI and client retention.
Sentiment score
6.5
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
6.0
Oracle Integration Cloud Service's support is effective but may experience response delays; documentation and community resources are improving.
Sentiment score
7.2
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
I find the technical support from Oracle to be good.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
8.1
Oracle Integration Cloud Service is praised for scalability, though challenges exist with licensing and performance under large workloads.
Sentiment score
7.6
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
7.6
Oracle Integration Cloud Service is stable and reliable, with recent improvements leading to high user satisfaction and performance ratings.
Sentiment score
6.9
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The solution is stable.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

Oracle Integration Cloud Service needs improvements in error management, documentation, integration complexities, support for modern technologies, and operational stability.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Oracle Integration Cloud Service offers competitive pricing with flexible models, often securing discounts for existing clients despite potential customization costs.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

Oracle Integration Cloud Service simplifies integration with pre-built adapters, user-friendly interface, and scalable architecture for enterprise deployments.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Categories and Ranking

Oracle Integration Cloud Se...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
38
Ranking in other categories
Integration Platform as a Service (iPaaS) (6th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (10th)
 

Mindshare comparison

Oracle Integration Cloud Service and Zapier aren’t in the same category and serve different purposes. Oracle Integration Cloud Service is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 7.7%, down 9.7% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.2% mindshare, up 1.8% since last year.
Integration Platform as a Service (iPaaS)
Cloud Data Integration
 

Featured Reviews

Virendra Phophaliya - PeerSpot reviewer
Integration experience improves operational efficiency and automation
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately. Customers need not worry about data volume flow, and Oracle charges based on usage. Multiple packages are available, such as 10 million messages per annum, allowing customers to choose packages for optimum cost. Oracle Integration Cloud Service makes it simple to connect any third-party products, and Oracle is key for adding pre-built APIs. For all major products, the APIs are available from Oracle itself. The implementation is simple because sufficient documentation is available, and my team has developed expertise. We know precisely what needs to be done. Based on scenarios, customers can have everything within their channel.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
11%
Financial Services Firm
10%
University
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
The cost depends on the number of integrations. If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Oracle Integration Cloud Service vs. Zapier and other solutions. Updated: July 2023.
860,632 professionals have used our research since 2012.