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Oracle Integration Cloud Service vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Oracle Integration Cloud Service boosts ROI by reducing admin needs, development cycles, and labor costs, enhancing operational efficiency.
Sentiment score
6.1
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
4.8
Oracle Integration Cloud Service support is knowledgeable and responsive, but response times and SR processes need improvement and consistency.
Sentiment score
7.0
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
6.3
Oracle Integration Cloud Service is scalable but limited by data size, requiring strategic planning and infrastructure evaluation for performance.
Sentiment score
7.4
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
7.5
Oracle Integration Cloud Service is praised for stability, with minimal issues, rare downtimes, and continuous improvements enhancing reliability.
Sentiment score
6.7
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The reliability of Oracle Integration Cloud Service is strong.
The solution is stable.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

Clients seek enhanced error analysis, integration, and user experience in Oracle Integration Cloud Service, addressing cost and functionality issues.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Oracle Integration Cloud Service offers flexible, competitive pricing models with predictable costs, discounts for partners, and robust integration options.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

Oracle Integration Cloud offers ease of integration with scalable, secure, low-code solutions, supporting APIs and seamless connectivity across applications.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Categories and Ranking

Oracle Integration Cloud Se...
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Integration Platform as a Service (iPaaS) (4th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (11th)
 

Mindshare comparison

Oracle Integration Cloud Service and Zapier aren’t in the same category and serve different purposes. Oracle Integration Cloud Service is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 7.0%, down 9.5% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.5% mindshare, up 1.5% since last year.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Integration Cloud Service7.0%
Microsoft Azure Logic Apps13.1%
Boomi iPaaS12.4%
Other67.5%
Integration Platform as a Service (iPaaS)
Cloud Data Integration Market Share Distribution
ProductMarket Share (%)
Zapier2.5%
AWS Glue15.3%
AWS Database Migration Service11.9%
Other70.3%
Cloud Data Integration
 

Featured Reviews

Sathish Pamisetty - PeerSpot reviewer
Security and integration features are appreciated but some bugs need addressing
The main feature of Oracle Integration Cloud Service is its budget-friendly pricing compared to other middleware tools such as MuleSoft, Dell Boomi, or Workato. Additionally, Oracle Integration Cloud Service provides tools such as PCS and Apex for building user interfaces, allowing users to create UIs with drag-and-drop features. Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP. With approximately 60 to 70 adapters, it allows integration with systems such as SAP, Salesforce, and ERP. Oracle Integration Cloud Service also comes with pre-built adapters, offering easy setup and security features such as OAuth for connecting with systems such as Salesforce.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Government
8%
Financial Services Firm
9%
Computer Software Company
8%
University
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise27
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities. The cost depends on usage, including the number of integrations built, activations, and runs. Pay...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Oracle Integration Cloud Service vs. Zapier and other solutions. Updated: July 2023.
867,370 professionals have used our research since 2012.