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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

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Executive Summary

We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle Application Express (APEX) vs. ServiceNow Now Platform report (Updated: September 2022).
634,550 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"By using Express, we are able to load the data and integrate it into our data map.""It has a well-designed architecture and is a simple 3rd party application.""You don't have to know a lot of PL because it's built on PL/SQL. You don't need developers. You only need to design a good application that resolves a problem, or many problems, for companies and you're ready to go.""Oracle Application Express is easy to use, people don't have to be developers to use it.""I like how we can actively develop and customize APEX because it's on the same database.""The solution's most valuable aspect is its Graphics Form Design.""One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users.""A user interface is relatively simple to create."

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"The simplicity is great.""At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages.""Now Platform's best features are collaboration, configurability, and customizability.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.""The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned.""The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue.""The incident management has been the most useful feature for us.""ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."

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Cons
"Visual Builder and APEX should meld in one product.""It should have the functionality to develop mobile applications. It would also be good if they can improve development in videos and other formats.""There is not a lot of Wiki help or in Google, but there is some.""I've experienced some difficulties when using Oracle Application Express (APEX), particularly when I'm designing forms. For example, when I design a form, I add buttons and controls, but I'm unable to visualize how it'll look unless I run it. You want to design and do things your way, but if you don't have much experience, then you'll find that designing in Oracle Application Express (APEX) is a little complicated. This won't be a problem with anyone more experienced, though. If I wanted to create my design, for example, a different table format or some background images, it becomes a problem, and this is an area for improvement in Oracle Application Express (APEX). Designing should be easier, even for less experienced users. An additional feature I'd like to see in Oracle Application Express (APEX) is more plugins, particularly a repository that contains a lot of plugins, so you can go to that repository and download whichever you like and use it or add it to your project. Right now, I create my plugins, so it would be helpful if Oracle Application Express (APEX) has a repository of plugins people can use, download from anywhere in the world, and integrate into projects.""It has been reported that the technology is very hard to learn, and the service is expensive.""Maybe there are other technologies that offer what APEX cannot.""Some of the application interfaces of Oracle Application Express are not very attractive and could be improved.""The solution has some stability problems that need to be resolved."

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"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform.""The reporting capabilities need to be improved, otherwise we need to pay for performance analytics.""The solution doesn't allow users to create custom tables, which would be a big improvement.""The price is a bit high and can be a bit of a barrier for some customers.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement.""The UI and mobile UI need to be improved.""ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it.""The initial setup requires a lot of customization based on the individual company's processes."

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Pricing and Cost Advice
  • "When buying the data license, APEX is included."
  • "We have a full Oracle E-Business Suite license, and we use that license to develop applications. There's no license required for developing Oracle applications."
  • "There is a trial version available that can be used free of charge."
  • "Pricing is expensive, overall on an enterprise system but we consider that it gives corresponding value in the product."
  • "It's a free solution with no additional costs."
  • "We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
  • "The solution is free."
  • "I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
  • More Oracle Application Express (APEX) Pricing and Cost Advice →

  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: It has a well-designed architecture and is a simple 3rd party application.
    Top Answer:Pricing is expensive overall on an enterprise system, but we consider that it gives corresponding value to the product. It becomes more expensive when more products are added to the main product. The… more »
    Top Answer:It has been reported that the technology is tough to learn, and the service is expensive. The online supporting documentation could be better and offered in other languages, as Malaysian does not seem… more »
    Top Answer:ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.
    Top Answer:As for what can be improved, the licensing and the pricing models are confusing. At least I found it a bit confusing. There are a lot of hidden costs in all these. It's a bit costly. But as a cloud… more »
    Top Answer:Our primary use cases for ServiceNow Now Platform include use incident management, problem management, case management, and our asset management. It's not used much for the business management part of… more »
    Ranking
    Views
    14,751
    Comparisons
    9,376
    Reviews
    18
    Average Words per Review
    459
    Rating
    8.2
    Views
    2,449
    Comparisons
    1,456
    Reviews
    6
    Average Words per Review
    603
    Rating
    8.0
    Comparisons
    Also Known As
    Oracle APEX
    Learn More
    Overview

    Oracle Application Express (APEX) is a low-code development platform that enables users to build enterprise apps securely and scalably. APEX, which offers world-class features, can be deployed anywhere. As part of the Oracle Database, developers can develop superior apps 20x more quickly by using all of the tools provided in a single, extensible platform.

    Oracle APEX, a cloud platform that has been around for over 20 years, eliminates complexities associated with app building while delivering results faster and at a lower cost. The low-code aspect offers developers a visual approach to app development that accelerates the development process. Oracle APEX also provides a lively, global, and growing community of developers that can connect and share resources with each other.

    Features of Oracle Application Express (APEX)

    App building requires complexities and expert knowledge in vast web technologies. With Oracle APEX, these complexities involved with multi-faceted applications are reduced, and developers are provided with the rich features they need to fix business problems and create solutions. These features include:

    • Data: Oracle APEX offers revolutionary functionality to enable developers to turn data into information, no matter where that data is from. Under this functionality, you can display, chart, manipulate, and process data effortlessly and accurately.
    • Accessibility: Developers can build highly accessible and inclusive web apps for users with various abilities and requirements. Oracle APEX aims to provide a good user experience for everybody, with accessibility bug fixes and continuous improvements of their testing strategies.
    • Globalization: Oracle APEX provides the ability to create a framework to maintain well-performing applications in multiple languages and environments.
    • Smart Filters and Search: users can rapidly reduce searched data and remove clutter with search terms and filter suggestions for a more simplified user experience.
    • Security: Oracle APEX empowers web application builders to develop apps without compromising on security. Despite the constant increase of attacks and modification of web standards, developers can stay focused on their tasks without leaving applications exposed.
    • Monitoring: Monitoring and logging are built into Oracle APEX, which provides valuable insight into how users interact with your applications, as well as any hacking attempts, application errors, and performance issues.
    • User Interface: Developers can build modern web applications that are responsive, easily customizable, highly accessible, and simple to maintain with Universal Theme, a user interface for Application Express.

    Reviews from Real Users

    Oracle Application Express is a favorite among developers looking to create web applications quickly and securely for many reasons, which include its ease of use and the ability to quickly create public applications

    A senior database developer at a tech services company notes, "This is a good application for quickly creating public applications."

    Alvaro L., an intelligence coordinator at Grupo Orbis, writes, "Oracle Application Express is easy to use, people don't have to be developers to use it."

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    As a purpose-driven company, making work, work better for people guides everything we do.

    Offer
    Learn more about Oracle Application Express (APEX)
    Learn more about ServiceNow Now Platform
    Sample Customers
    Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Aerospace/Defense Firm13%
    Government13%
    Financial Services Firm13%
    Energy/Utilities Company13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider16%
    Government11%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company43%
    Retailer29%
    Manufacturing Company14%
    Real Estate/Law Firm14%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Financial Services Firm9%
    Government9%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise12%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    Oracle Application Express (APEX) vs. ServiceNow Now Platform
    September 2022
    Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: September 2022.
    634,550 professionals have used our research since 2012.

    Oracle Application Express (APEX) is ranked 7th in Rapid Application Development Software with 20 reviews while ServiceNow Now Platform is ranked 14th in Rapid Application Development Software with 8 reviews. Oracle Application Express (APEX) is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Oracle Application Express (APEX) writes "Secure with a straightforward setup and has good features, but can be a little complicated for less experienced users, and is more suited for smaller scale projects". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Oracle Visual Builder Cloud Service, Salesforce Platform and Microsoft Azure App Service, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, Microsoft Azure App Service, Salesforce Platform and Mendix. See our Oracle Application Express (APEX) vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.