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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.6%, down from 9.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's low code, or even no code. It's very flexible, allowing you to achieve what you want. You can customize applications with very little code, which is the best part."
"I particularly enjoy the web builder capabilities, especially the Page Designer. It offers so many elements or components to choose from, which is a major plus for me."
"The solution is easy to handle. The tool has helped us develop many applications since it supports SQL and NoSQL languages. We are familiar with this language. Also, the solution’s interface design and database design are very easy. It is not so much complex. I have no experience working with other solutions."
"The most valuable applications within the organization are primarily data forms and extended reports."
"Stability-wise, I rate the solution a ten out of ten."
"By using Express, we are able to load the data and integrate it into our data map."
"You can customize the solution to create a console where only business users can access and download files if they want to extract the data."
"The most valuable feature is the ease of use."
"The solution is a seamless tool that can integrate with all applications."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"ITOM Discovery is a great feature."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The integration with other tools is pretty good."
"The initial setup is very straightforward."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
 

Cons

"It should have the functionality to develop mobile applications. It would also be good if they can improve development in videos and other formats."
"Maybe there are other technologies that offer what APEX cannot."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"The solution has some stability problems that need to be resolved."
"The user interface needs to be improved. It should be more user-friendly."
"There is a problem with security because the applications store passwords in the configuration files."
"The solution's layout could be improved for report generation to allow more configuration."
"The migration process is difficult in Oracle Application Express."
"The user interface could be modernized and made more attractive for users."
"The cost has room for improvement. It is currently expensive."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"The user experience could be improved. The current design of forms lacks intuitiveness, as there seems to be only one form available for all types of operations."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"ServiceNow Now Platform's technical support needs to improve."
 

Pricing and Cost Advice

"The solution is moderately priced, where it is neither cheap nor expensive."
"When buying the data license, APEX is included."
"The pricing is very good and less expensive than Mendix or OutSystems."
"Oracle Application Express (APEX) is free, so this is another magic of the solution. You just get charged for the database license, which I don't need."
"It is expensive, but I don't know what the licensing cost is."
"The solution is free with your Oracle license or database and that is a good value."
"It is expensive in comparison to other products."
"We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"The solution is expensive, and I rate it a ten for pricing."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"People seem to be buying the tool a lot. I think its licensing is okay."
"The product is very expensive."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The price of the product falls on the higher side of the spectrum."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
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Top Industries

By visitors reading reviews
Government
11%
Educational Organization
10%
Financial Services Firm
10%
Computer Software Company
9%
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.