We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"By using Express, we are able to load the data and integrate it into our data map."
"It has a well-designed architecture and is a simple 3rd party application."
"You don't have to know a lot of PL because it's built on PL/SQL. You don't need developers. You only need to design a good application that resolves a problem, or many problems, for companies and you're ready to go."
"Oracle Application Express is easy to use, people don't have to be developers to use it."
"I like how we can actively develop and customize APEX because it's on the same database."
"The solution's most valuable aspect is its Graphics Form Design."
"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."
"A user interface is relatively simple to create."
"The simplicity is great."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"Now Platform's best features are collaboration, configurability, and customizability."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The incident management has been the most useful feature for us."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"Visual Builder and APEX should meld in one product."
"It should have the functionality to develop mobile applications. It would also be good if they can improve development in videos and other formats."
"There is not a lot of Wiki help or in Google, but there is some."
"I've experienced some difficulties when using Oracle Application Express (APEX), particularly when I'm designing forms. For example, when I design a form, I add buttons and controls, but I'm unable to visualize how it'll look unless I run it. You want to design and do things your way, but if you don't have much experience, then you'll find that designing in Oracle Application Express (APEX) is a little complicated. This won't be a problem with anyone more experienced, though. If I wanted to create my design, for example, a different table format or some background images, it becomes a problem, and this is an area for improvement in Oracle Application Express (APEX). Designing should be easier, even for less experienced users. An additional feature I'd like to see in Oracle Application Express (APEX) is more plugins, particularly a repository that contains a lot of plugins, so you can go to that repository and download whichever you like and use it or add it to your project. Right now, I create my plugins, so it would be helpful if Oracle Application Express (APEX) has a repository of plugins people can use, download from anywhere in the world, and integrate into projects."
"It has been reported that the technology is very hard to learn, and the service is expensive."
"Maybe there are other technologies that offer what APEX cannot."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"The solution has some stability problems that need to be resolved."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The price is a bit high and can be a bit of a barrier for some customers."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The UI and mobile UI need to be improved."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The initial setup requires a lot of customization based on the individual company's processes."
More Oracle Application Express (APEX) Pricing and Cost Advice →
Oracle Application Express (APEX) is ranked 7th in Rapid Application Development Software with 20 reviews while ServiceNow Now Platform is ranked 14th in Rapid Application Development Software with 8 reviews. Oracle Application Express (APEX) is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Oracle Application Express (APEX) writes "Secure with a straightforward setup and has good features, but can be a little complicated for less experienced users, and is more suited for smaller scale projects". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Oracle Visual Builder Cloud Service, Salesforce Platform and Microsoft Azure App Service, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, Microsoft Azure App Service, Salesforce Platform and Mendix. See our Oracle Application Express (APEX) vs. ServiceNow Now Platform report.
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