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OpenText SiteScope vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText SiteScope
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (15th)
 

Mindshare comparison

OpenText SiteScope and SCOM aren’t in the same category and serve different purposes. OpenText SiteScope is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.6%, up 0.4% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.5% mindshare, up 8.3% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The URL monitoring is excellent."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"We are able to do problem determination on runaway processes."
"It has good graphs of what is going on within the operating system.​"
"The most valuable feature of SCOM is real-time alerts."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
 

Cons

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."
"It may lack some features other products in the category have like more detailed transaction tracking."
"It should improve its integrations with various tools, especially service management tools."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The price could be improved."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"On-prem network monitoring is something that could be improved drastically."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
 

Pricing and Cost Advice

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Licensing is a little steep."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing and licensing are fair."
"There is a license needed to use this solution and it is paid annually."
"We have to pay for a license and the price is fine for us."
"SCOM's pricing is average."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
15%
Computer Software Company
9%
University
6%
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
The new version D2 has improved with a smart plan UI interface. However, while still using the classic WebTop UI, it looks outdated and not HTML5 compatible. They are currently in progress to migra...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Dialog Telekom
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