OpenText Real User Monitoring and SolarWinds Server and Application Monitor both offer robust monitoring solutions. User reviews suggest that OpenText has the upper hand in performance and scalability, while SolarWinds is often praised for its comprehensive features.
What features are offered by OpenText Real User Monitoring in comparison to SolarWinds Server and Application Monitor?OpenText Real User Monitoring provides real-time insights, effective alerting, and strong performance metrics. It is also noted for its ease of integration. SolarWinds Server and Application Monitor offers extensive monitoring capabilities, detailed reporting features, and an extensive range of features. While SolarWinds provides more comprehensive monitoring features, it can be overwhelming for some users.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to SolarWinds Server and Application Monitor?OpenText users suggest enhancements in analytical capabilities, more intuitive dashboards, and easier configuration. SolarWinds users point out the need for a more user-friendly experience, improved automation features, and simplification of the interface and usability.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to SolarWinds Server and Application Monitor?OpenText Real User Monitoring has a straightforward deployment process but could improve its customer support responsiveness. SolarWinds Server and Application Monitor, while rich in features, has a more complex deployment process. Users find SolarWinds' customer service more responsive and helpful. SolarWinds has an edge in customer support, but OpenText is easier to deploy.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to SolarWinds Server and Application Monitor?OpenText Real User Monitoring is often seen as higher in cost, with users expressing mixed feelings about its ROI. SolarWinds Server and Application Monitor is perceived as offering better value for money with a balance of cost and features. Users feel SolarWinds provides better ROI due to its extensive capabilities despite higher initial setup costs.
| Product | Market Share (%) |
|---|---|
| SolarWinds Server and Application Monitor | 1.2% |
| OpenText Real User Monitoring | 0.6% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 21 |
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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