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OpenText Diagnostics vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
IT Infrastructure Monitoring (60th), Cloud Monitoring Software (45th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds AppOptics0.8%
OpenText Diagnostics0.6%
Other98.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level, method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The information from the diagnostics is detailed."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"AppNeta provides a range of products, all based around intelligent network testing algorithms."
"The sum solution, NTA, and DPA."
"Technical support is always live and they're supportive."
"It's a solid application."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"I have found the most valuable feature is application performance management."
"The reporting of the solution is very good."
 

Cons

"The interface is very old, and not very user-friendly."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved."
"Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
"The support is not too bad, but also not very good—it's quite standard."
"AppOptics would benefit from having a much more centralized view."
"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."
"AppOptics would benefit from having a much more centralized view."
"I would like to see more integration with other tools that are available on the market."
 

Pricing and Cost Advice

Information not available
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
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Top Industries

By visitors reading reviews
Construction Company
15%
Performing Arts
11%
Manufacturing Company
10%
Comms Service Provider
7%
Construction Company
13%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Also Known As

Micro Focus Diagnostics, MF Diagnostics
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

BSkyB, Alior Bank
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about OpenText Diagnostics vs. SolarWinds AppOptics and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.