OpenText Business Process Monitoring vs SolarWinds Pingdom comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #42 with an average rating of 7.5, while SolarWinds is ranked #67. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

1,324 Views
1,284 Comparison Views

100% willing to recommend

SolarWinds Pingdom

Read 4 SolarWinds Pingdom reviews

1,425 Views
1,268 Comparison Views

75% willing to recommend

OpenText Business Process M...

SolarWinds Pingdom

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds Pingdom compete in the monitoring solutions category. OpenText appears to have the upper hand in pricing and support, while SolarWinds Pingdom is favored for its feature set and perceived value based on the comparisons in each section.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText Business Process Monitoring offers robust process automation, integrative capabilities, and efficient workflow management. SolarWinds Pingdom provides real-time monitoring, detailed performance insights, and sophisticated alerting features.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText needs enhanced reporting tools, faster issue resolution, and improved user interface design. SolarWinds Pingdom could benefit from better alert customization, more intuitive configuration options, and an enhanced mobile app.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText is noted for its smoother deployment process and responsive customer support. SolarWinds Pingdom, while effective once deployed, receives mixed feedback on initial setup complexity and customer service response times.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText users report satisfactory setup costs with a solid return on investment. SolarWinds Pingdom users perceive higher initial costs but feel the comprehensive features justify the expenditure over time.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds Pingdom Report (Updated: April 2026).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Pingdom

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Pingdom

Ranking in Application Performance Monitoring (APM) and Observability

67th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Business Process Monitoring	0.6%
SolarWinds Pingdom	0.6%
Other	98.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Jay Vekaria

Linux System Administrator at Ergode

High performance, quick setup, but lacking ease of use

Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Ability to monitor multiple application protocols."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The stability has been very good over the years."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"Product allows business analysts to create the application with very little software development time needed."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

"My advice to anybody who is considering Pingdom is that this is a good product at an affordable price."

"Overall, this is a very good product and one that I recommend."

"One valuable feature is real user monitoring."

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."

"The most valuable features are monitoring and reporting."

"Once you set the threshold on your environment, it feels very real-time"

Cons

"The solution should offer better integration with other tools from a service management perspective."

"The product has been discontinued."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"Product documentation is lacking, and sometimes, incorrect."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Customer support is pretty average and can use some improvement."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"I would like to see better integration with other products."

"Pingdom is always improving everything in its product. So, they should work on the GUI."

"Some of the functions could improve by making them easier."

"I would like to see better integration with other products."

"Technical support could use some improvement."

"Pingdom is always improving everything in its product. So, they should work on the GUI."

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"The license was paid yearly and included technical support."

"This price of this solution is reasonable."

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."

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894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Performing Arts

10%

Outsourcing Company

Comms Service Provider

Construction Company

15%

Financial Services Firm

12%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

See all answers

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Comparisons

Dynatrace vs OpenText Business Process Monitoring

Compared 17% of the time

Splunk AppDynamics vs OpenText Business Process Monitoring

Compared 14% of the time

Broadcom DX Application Performance Management vs OpenText Business Process Monitoring

Compared 12% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 10% of the time

IDERA Precise vs OpenText Business Process Monitoring

Compared 8% of the time

More OpenText Business Process Monitoring Competitors

Solarwinds Web Performance Monitor vs SolarWinds Pingdom

Compared 11% of the time

Azure Monitor vs SolarWinds Pingdom

Compared 11% of the time

Catchpoint vs SolarWinds Pingdom

Compared 11% of the time

Prometheus-AI Platform vs SolarWinds Pingdom

Compared 10% of the time

OpenText Real User Monitoring vs SolarWinds Pingdom

Compared 8% of the time

More SolarWinds Pingdom Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2026

Download SolarWinds Pingdom product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

No data available

Overview

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

SolarWinds Pingdom provides comprehensive network and real user monitoring with quick alerts and robust reporting, ensuring efficient website functionality and performance management for Managed Service Providers.

SolarWinds Pingdom aids in network monitoring, security testing, and application response times. It offers page speed optimization and user-friendly GUI, integrating reports for enhanced functionality. Providers rely on its instant alerts and easy interface for efficient performance management. Challenges include integration with management tools and inconsistencies in ping status, with room for improvement in support and graphical user interface. Despite these areas, its metrics tracking and security features such as spam protection ensure a robust service.

What are the standout features of SolarWinds Pingdom?

Network and Real User Monitoring: Monitors network performance and end-user experience effectively.
Instant Alerts: Provides quick notifications for device issues and performance anomalies.
Root Cause Analysis: Identifies underlying issues affecting performance efficiently.
Reporting and Bandwidth Updates: Generates comprehensive reports with bandwidth utilization.
User-Friendly Interface: Offers an intuitive GUI for seamless navigation.

What benefits and ROI should users expect?

Efficiency: Quick notifications ensure timely management and resolution.
Reliability: Metrics tracking and security features add reliability to services.
Usability: Easy integration with reports enhances functionality.
Scalability: Paid versions offer enhanced capabilities for expanding needs.

Managed Service Providers extensively use SolarWinds Pingdom for network monitoring and application response testing, ensuring seamless website functionality. By entering website details for regular checks, they maintain functionality with 200 response codes, benefiting from scalable capabilities through paid plans.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Spotify, MailChimp, Slack, Twitter

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Pingdom

April 2026

Free Report: OpenText Business Process Monitoring vs. SolarWinds Pingdom

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds Pingdom and other solutions. Updated: April 2026.

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