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OpenText Business Process Monitoring vs SolarWinds Pingdom comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #40 with an average rating of 7.5, while SolarWinds is ranked #57. OpenText holds a 0.1% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 347 Views
  • 340 Comparison Views
100% willing to recommend
SolarWinds Pingdom
Read 4 SolarWinds Pingdom reviews
  • 603 Views
  • 555 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds Pingdom compete in the monitoring solutions category. OpenText appears to have the upper hand in pricing and support, while SolarWinds Pingdom is favored for its feature set and perceived value based on the comparisons in each section.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText Business Process Monitoring offers robust process automation, integrative capabilities, and efficient workflow management. SolarWinds Pingdom provides real-time monitoring, detailed performance insights, and sophisticated alerting features.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText needs enhanced reporting tools, faster issue resolution, and improved user interface design. SolarWinds Pingdom could benefit from better alert customization, more intuitive configuration options, and an enhanced mobile app.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText is noted for its smoother deployment process and responsive customer support. SolarWinds Pingdom, while effective once deployed, receives mixed feedback on initial setup complexity and customer service response times.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds Pingdom?

OpenText users report satisfactory setup costs with a solid return on investment. SolarWinds Pingdom users perceive higher initial costs but feel the comprehensive features justify the expenditure over time.

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To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds Pingdom Report (Updated: July 2025).
Buyer's Guide
OpenText Business Process Monitoring vs. SolarWinds Pingdom
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
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Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"Once you set the threshold on your environment, it feels very real-time"
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"The most valuable features are monitoring and reporting."
 

Cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"I would like to see better integration with other products."
"Some of the functions could improve by making them easier."
"Technical support could use some improvement."
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"The license was paid yearly and included technical support."
"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
23%
Computer Software Company
12%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
See all answers
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Earn 20 points
 

Comparisons

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Compared 100% of the time
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Compared 29% of the time
Grafana vs SolarWinds Pingdom Logo
Grafana vs SolarWinds Pingdom
Compared 21% of the time
Catchpoint vs SolarWinds Pingdom Logo
Catchpoint vs SolarWinds Pingdom
Compared 18% of the time
Solarwinds Web Performance Monitor vs SolarWinds Pingdom Logo
Solarwinds Web Performance Monitor vs SolarWinds Pingdom
Compared 17% of the time
Zabbix vs SolarWinds Pingdom Logo
Zabbix vs SolarWinds Pingdom
Compared 14% of the time
More SolarWinds Pingdom Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
July 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
July 2025
SolarWinds Pingdom reportDownload SolarWinds Pingdom product report
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
No data available
 

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

SolarWinds
 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Spotify, MailChimp, Slack, Twitter
Buyer's Guide
OpenText Business Process Monitoring vs. SolarWinds Pingdom
July 2025
Free Report: OpenText Business Process Monitoring vs. SolarWinds Pingdom
Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds Pingdom and other solutions. Updated: July 2025.
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