"One of the most useful features is the code is customizable, we can make it our own."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The solution's case management is its most valuable aspect."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Can do a lot of things with minimum time and cost."
"The integration could improve."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"They need to support the solution better, at this time the company does not have enough support."
"It needs more integration with other platforms."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
OpenText AppWorks is ranked 18th in Low-Code Development Platforms with 2 reviews while Pega BPM is ranked 2nd in Low-Code Development Platforms with 18 reviews. OpenText AppWorks is rated 7.6, while Pega BPM is rated 8.2. The top reviewer of OpenText AppWorks writes "Stable, with good process automation and a nice low-code environment". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". OpenText AppWorks is most compared with Microsoft PowerApps, ServiceNow Now Platform, Mendix, Appian and OutSystems, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, IBM BPM and Microsoft PowerApps. See our OpenText AppWorks vs. Pega BPM report.
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