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OpenText AppWorks vs Pega BPM comparison

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OpenText AppWorks Logo
767 views|494 comparisons
Pega BPM Logo
18,040 views|14,163 comparisons
Featured Review
Find out what your peers are saying about OpenText AppWorks vs. Pega BPM and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most useful features is the code is customizable, we can make it our own.""We really appreciate the process automation and how can you create human tasks as one of your processes."

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"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop.""The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.""It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.""The solution's case management is its most valuable aspect.""The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.""The most valuable feature is flexibility, as we can configure it to best suit our requirements.""Can do a lot of things with minimum time and cost."

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Cons
"The integration could improve.""The solution needs to continue to enhance the low-coding feature within the product itself."

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"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies.""Sometimes when we are patching some data from the database, we are getting added as a timeout.""It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible.""It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.""From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.""They need to support the solution better, at this time the company does not have enough support.""It needs more integration with other platforms.""Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."

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Pricing and Cost Advice
Information Not Available
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    We really appreciate the process automation and how can you create human tasks as one of your processes.
    Top Answer: 
    While I don't have the exact figures in terms of pricing, my understanding is that it is moderately priced. It falls somewhere in the middle. It's not overly expensive or very cheap. I wouldn't be… more »
    Top Answer: 
    The solution needs to continue to enhance the low-coding feature within the product itself. It could be better. They could continue to expand on its capabilities. It would improve the product in the… more »
    Top Answer: 
    The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the… more »
    Top Answer: 
    Pricing is a little on the high side. One of the challenges where a certain lower level of cases was unable to justify the cost. If your process is not that complex, and it is very simple, then the… more »
    Top Answer: 
    There was a lot of room for improvement on the RPA front because the product was still in its journey for more than one year. The product was still in its early stages of development. We spoke with… more »
    Ranking
    Views
    767
    Comparisons
    494
    Reviews
    2
    Average Words per Review
    400
    Rating
    7.5
    Views
    18,040
    Comparisons
    14,163
    Reviews
    17
    Average Words per Review
    557
    Rating
    8.1
    Comparisons
    Also Known As
    OpenText AppWorks Platform
    Pegasystems, SmartBPM
    Learn More
    Overview

    OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

    Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

    Offer
    Learn more about OpenText AppWorks
    Learn more about Pega BPM
    Sample Customers
    Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider19%
    Government10%
    Energy/Utilities Company6%
    REVIEWERS
    Financial Services Firm36%
    Computer Software Company27%
    Real Estate/Law Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm15%
    Comms Service Provider14%
    Energy/Utilities Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business14%
    Midsize Enterprise8%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Find out what your peers are saying about OpenText AppWorks vs. Pega BPM and other solutions. Updated: January 2022.
    564,997 professionals have used our research since 2012.

    OpenText AppWorks is ranked 18th in Low-Code Development Platforms with 2 reviews while Pega BPM is ranked 2nd in Low-Code Development Platforms with 18 reviews. OpenText AppWorks is rated 7.6, while Pega BPM is rated 8.2. The top reviewer of OpenText AppWorks writes "Stable, with good process automation and a nice low-code environment". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". OpenText AppWorks is most compared with Microsoft PowerApps, ServiceNow Now Platform, Mendix, Appian and OutSystems, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, IBM BPM and Microsoft PowerApps. See our OpenText AppWorks vs. Pega BPM report.

    See our list of best Low-Code Development Platforms vendors.

    We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.