OpenText AI Operations Management vs Veritas NetBackup IT Analytics comparison

OpenText and Veritas are both solutions in the IT Operations Analytics category. OpenText is ranked #7 with an average rating of 8.0, while Veritas is ranked #9 with an average rating of 8.0. OpenText holds a 4.0% mindshare in IOA, compared to Veritas’s 2.8% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

OpenText AI Operations Mana...

Read 49 OpenText AI Operations Management reviews

1,868 Views
448 Comparison Views

92% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

414 Views
414 Comparison Views

100% willing to recommend

OpenText AI Operations Mana...

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText AI Operations Management and Veritas NetBackup IT Analytics compete in IT operations management. Comparatively, Veritas often holds the upper hand due to its extensive feature set, whereas OpenText is preferred for its pricing and support.

Features: OpenText AI Operations Management consolidates event correlation, management, and data sources into a single dashboard, boosting efficiency and visibility. It facilitates cost savings and scalability, transforming service delivery into a unified view. Meanwhile, Veritas NetBackup IT Analytics excels in reporting tools and seamless ITSM integration, supporting effective backup management and offering customizable dashboards for comprehensive oversight.

Room for Improvement: OpenText has scalability and visualization limitations, and its architecture can be complex. Removing dependencies like Flash and Java could enhance usability. Veritas faces issues in disaster recovery setups, especially in cloud environments, and needs improved data collector reliability. Both products can enhance configuration ease and support responsiveness.

Ease of Deployment and Customer Service: OpenText provides on-premises and hybrid cloud deployment flexibility, achieving reliability in customer service while needing faster response times. Veritas mostly supports on-premises deployment with some public cloud options, but its declining support quality and response delays affect user satisfaction.

Pricing and ROI: OpenText is cost-effective with automation features delivering quick ROI, albeit it has a complex licensing model that can be costly. Veritas offers competitive pricing but faces increased licensing costs. Both solutions generally yield a strong ROI, though they vary with specific usage and requirements.

To learn more, read our detailed OpenText AI Operations Management vs. Veritas NetBackup IT Analytics Report (Updated: December 2025).

Buyer's Guide

OpenText AI Operations Management vs. Veritas NetBackup IT Analytics

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AI Operations Mana...

Ranking in IT Operations Analytics

7th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Cloud Monitoring Software (20th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

9th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of OpenText AI Operations Management is 4.0%, up from 2.0% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
OpenText AI Operations Management	4.0%
Veritas NetBackup IT Analytics	2.8%
Other	93.2%

IT Operations Analytics

Featured Reviews

reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Nitin Mandlik

Senior Software Engineer at a manufacturing company with 10,001+ employees

Integrating third-party tools for effective data management and reporting

There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The event correlation is the most valuable aspect of the solution."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"Flexible dashboard with the availability of widgets."

"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."

"It is stable."

"The most valuable feature is that everything can be consolidated into one dashboard."

"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

More OpenText AI Operations Management pros

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"The most valuable feature of the product is the insight it provides on the console."

"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."

"My experience with the technical support by Veritas is pretty good."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"It's helpful because I can have full visibility of my IT environment."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

More Veritas NetBackup IT Analytics pros

Cons

"The setup process can get a little bit complex."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

"The initial setup is a little bit complex."

"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

"The solution is overall "heavy", requiring multiple servers, even without HA."

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

"The pricing could be improved."

"The pricing is a bit expensive for smaller companies."

More OpenText AI Operations Management cons

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

"The process should be made easier."

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

"The solution should allow users to export data to Tableau."

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

"The quality of technical support has decreased over time with slower response times compared to before."

Pricing and Cost Advice

"The licensing cost for this solution is approximately $1,000 USD."

"The cost is very high."

"It is competitive."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"Setup costs can be high depending on the partner, but it is worth it."

"The product has a fair price."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

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What needs improvement with Micro Focus Operations Bridge?

See all answers

What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

See all answers

What needs improvement with Veritas NetBackup IT Analytics?

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

Comparisons

OpsRamp vs OpenText AI Operations Management

Compared 8% of the time

BMC Helix Operations Management with AIOps vs OpenText AI Operations Management

Compared 7% of the time

BMC TrueSight vs OpenText AI Operations Management

Compared 7% of the time

SCOM vs OpenText AI Operations Management

Compared 7% of the time

Zabbix vs OpenText AI Operations Management

Compared 6% of the time

More OpenText AI Operations Management Competitors

Splunk Enterprise Security vs Veritas NetBackup IT Analytics

Compared 33% of the time

ScienceLogic vs Veritas NetBackup IT Analytics

Compared 31% of the time

Hitachi Ops Center Analyzer vs Veritas NetBackup IT Analytics

Compared 20% of the time

New Relic vs Veritas NetBackup IT Analytics

Compared 16% of the time

More Veritas NetBackup IT Analytics Competitors

Product Reports

Buyer's Guide

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Buyer's Guide

Veritas NetBackup IT Analytics

January 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

No data available

Overview

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

Information Not Available

Buyer's Guide

OpenText AI Operations Management vs. Veritas NetBackup IT Analytics

December 2025

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