Try our new research platform with insights from 80,000+ expert users

OpenText AI Operations Management vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
20th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (7th), IT Operations Analytics (7th)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
44th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (62nd), Cloud Management (50th), Cloud Cost Management (29th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
OpenText AI Operations Management0.9%
Turbo360 (Formerly Serverless360)0.8%
Other98.3%
Cloud Monitoring Software
 

Featured Reviews

reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that everything can be consolidated into one dashboard."
"It's a very good product overall."
"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"You can create an application topology that shows relationships between different components."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The initial setup is a little bit complex."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time."
"Implementation could be improved."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
"Setup costs can be high depending on the partner, but it is worth it."
"Pricing is very flexible and depends on the modules selected as per the requirement."
Information not available
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
9%
Outsourcing Company
7%
Computer Software Company
27%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
Ask a question
Earn 20 points
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
Serverless360
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about OpenText AI Operations Management vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.