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OpenText 360 for SharePoint vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
OpenText 360 for SharePoint provided strong ROI through efficient document management and durable on-premises performance with 100% ROI achievement.
Sentiment score
7.1
webMethods.io delivers rapid ROI through cost savings, reduced downtime, and increased productivity, depending on specific implementations.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
 

Customer Service

Sentiment score
6.8
OpenText 360 for SharePoint provides 24/7 highly-rated support, although resolution times vary with complexity and component differences.
Sentiment score
6.6
webMethods.io's customer service is praised for responsiveness, but users note occasional delays and desire improved technical support communication.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
 

Scalability Issues

Sentiment score
7.4
OpenText 360 for SharePoint is scalable for many users, though integration complexity sometimes limits its perceived scalability.
Sentiment score
7.2
webMethods.io is praised for its scalability in cloud and on-premises environments, with some licensing constraints noted.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
 

Stability Issues

Sentiment score
7.2
Users praise OpenText 360 for SharePoint's stability and enhancements but note integration issues and room for feature improvement.
Sentiment score
7.6
webMethods.io is generally stable and reliable, with minor issues in specific modules and cloud version maturity needed.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
 

Room For Improvement

OpenText 360 for SharePoint needs improved UI, Office 365 integration, simpler licensing, better support, and enhanced performance features.
webMethods.io needs clearer documentation, better scalability, intuitive interfaces, and improved integration and cost-effectiveness for enhanced user experience.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
 

Setup Cost

OpenText 360 for SharePoint is costly, with complex licensing, and receives moderate pricing satisfaction from users.
Enterprise buyers find webMethods.io costly but valuable, offering flexibility and comprehensive solutions, particularly beneficial for large-scale enterprises.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
 

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and security with flexible integration, automation, and multi-device accessibility.
webMethods.io excels in seamless integration, user-friendliness, robust security, and scalability, offering efficient tools and reliable management for diverse needs.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (25th)
webMethods.io
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Business-to-Business Middleware (3rd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (9th), Cloud Data Integration (7th), Integration Platform as a Service (iPaaS) (5th)
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
Michele Illiano - PeerSpot reviewer
Can function as an ESB along with the core product, with decent integration of message protocols
I have noticed that webMethods ActiveTransfer has had problems when handling large files. For example, when we receive (and perform operations on) files that are larger than about 16 MB, the software starts losing performance. This is why, for most customers who have to deal with big files, I suggest that they use a product other than ActiveTransfer. I would like to note that this problem mainly concerns large files that undergo extra operations, such assigning, unassigning, or file translation. When these operations take place on large files, ActiveTransfer will use up a lot of resources. Within the product itself, I also believe that there is room for improvement in terms of optimization when it comes to general performance. I suspect that the issues underlying poor optimization are because it is all developed in Java. That is, all the objects and functions that are used need to be better organized, especially when it comes to big files but also overall. webMethods ActiveTransfer was born as an ESB to handle messages, and these messages were typically very short, i.e. small in size. A message is data that you have to send to an application, where it must be received in real-time and possibly processed or acknowledged elsewhere in the system as well. So, because it was initially designed for small messages, it struggles with performance when presented with very large files. All this to say, I suggest that they have an engineer reevaluate the architecture of the product in order to consider cases where large files are sent, and not only small ones. As for new features, compared to other products in the market, I think Software AG should be more up to date when it comes to extra protocol support, especially those protocols that other solutions have included in their products by default. Whenever we need to add an unsupported protocol, we have to go through the effort of custom development in order to work with it. Also, all the banks are obligated to migrate to the new standards, and big companies are all handling translations and operating their libraries with the new protocol formats. But webMethods ActiveTransfer doesn't seem to be keeping up with this evolution. Thus, they should aim to be more compliant in future, along the lines of their competitors such as IBM and Primeur.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Government
10%
Legal Firm
8%
Energy/Utilities Company
8%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
12%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

Process 360, Global 360, OpenText Process 360
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
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