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OpenText 360 for SharePoint vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
26th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.6% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The product has a strong and easy integration with Teams."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The collaborative environment for long-term archival or record management is great."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"The graphical user interface had to be more user-friendly. It's not as intuitive."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"The platform's workflows could be more intuitive and easier to use."
"Integration is an area where the solution lacks."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"Pricing is a part of the enterprise agreement that we have."
"It has a reasonable price."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"SharePoint uses a subscription model."
"On-premises version is expensive"
"The solution has a very complex pricing model."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
10%
Manufacturing Company
9%
Legal Firm
8%
Computer Software Company
19%
Government
12%
Financial Services Firm
12%
Insurance Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
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Also Known As

Process 360, Global 360, OpenText Process 360
Metastorm BPM
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about OpenText 360 for SharePoint vs. OpenText MBPM and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.