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OpenText 360 for SharePoint vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
26th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
OpenText MBPM
Ranking in Business Process Management (BPM)
38th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.5%, up from 0.5% compared to the previous year. The mindshare of OpenText MBPM is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText 360 for SharePoint0.5%
OpenText MBPM0.5%
Other99.0%
Business Process Management (BPM)
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The fact that it allows for the internal sharing of information is very good."
"The product has a strong and easy integration with Teams."
"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The user interface could definitely be improved."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"The platform's workflows could be more intuitive and easier to use."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"The solution has a very complex pricing model."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"On-premises version is expensive"
"SharePoint uses a subscription model."
"It has a reasonable price."
"Pricing is a part of the enterprise agreement that we have."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Energy/Utilities Company
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
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Also Known As

Process 360, Global 360, OpenText Process 360
Metastorm BPM
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about OpenText 360 for SharePoint vs. OpenText MBPM and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.