

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
OneSignal has reduced the customer acquisition cost by 40 percent and increased the conversion rate to 27 percent.
We have seen it being very cost-effective because it is affordable while increasing user engagement and our brand awareness.
We are able to send our news and offers instantly to our clients and subscribers, which drives more traffic to our website and increases our sales engagement and sales campaigns.
It also reduced delays in reporting and forecasting decisions since teams were working from the same real-time data instead of manually compiling updates from different resources.
There is a 20% to 30% increase in sales.
I can quantify that my team is saving time by saying it feels like a ten out of nine because whatever dataset we require, we get from Oracle CX Sales.
Their customer support has been excellent, as they are able to assist with any problem that arises and respond in a very timely manner.
They are lightning-fast to respond to our queries and are solution-oriented.
The customer support has been very responsive, proactive, and solution-oriented.
I decided on Oracle CX Sales specifically over other alternatives because it is easy to use, cost-effective, and has great technical support.
OneSignal is highly scalable and grows with my organization’s needs, being able to handle large data.
OneSignal's scalability grows with the needs of my organization, so it is very scalable and expands with the growth of my organization and needs.
I rate scalability as ten out of ten because it is inherently scalable.
In my experience, OneSignal is very stable, with no downtime or lagging, and I have noticed no issues.
I have not noticed any downtime, and it has performed well so far.
OneSignal is very stable; I have not experienced any lagging or downtime.
The biggest friction point with Oracle CX Sales is that sometimes it goes down.
We have to do separate notifications for the app and website, which is time-consuming.
OneSignal can be improved by addressing the expensive pricing of $309 per month for approximately 100,000 subscribers.
An inbuilt and easy-to-use segmentation should also be included.
The biggest friction point or frustration I encountered with Oracle CX Sales is the complexity at times, especially when navigating deeper workflows or trying to customize reports and processes.
If I could change one thing about Oracle CX Sales, it would be to remove the five-minute data delay so we could get real-time data by the second.
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency.
OneSignal is one of the most cost-effective tools available and is very affordable in terms of pricing, setup cost, and licensing.
The licensing is very cost-effective, making its affordability very high.
the cost is very effective compared to other mediums
OneSignal has positively impacted my organization with increased sales attributed to it, a higher number of monthly visitors, increased customer loyalty, and it keeps users coming back, supporting customer retention.
The segmentation feature makes the biggest difference for my team, as it is very effective in allowing easy targeting based on various criteria such as geographical area, engagement levels, and specific transactions.
OneSignal offers the best features, including sending instant notifications without delay, providing all necessary features for testing, being highly cost-effective, handling huge volume efficiently, and providing great customer support.
The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.
With this solution, the teams had a single place to manage customer information, pipeline updates, and reporting, which made collaboration much smoother.
Another key feature is lead and opportunity management, tracking leads from creation to conversion, managing the entire sales pipeline and deal stages, and performing sales forecasting, which helps predict revenue and track performance.
| Product | Mindshare (%) |
|---|---|
| Oracle CX Sales | 1.1% |
| OneSignal | 0.4% |
| Other | 98.5% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 13 |
OneSignal is a leading platform for customer engagement, empowering businesses to deliver personalized notifications, messages, and in-app experiences efficiently.
With its intuitive interface, OneSignal enhances communication by enabling businesses to connect with their audience through push notifications, email, SMS messaging, and in-app messages. It supports growth by helping businesses increase engagement, retention, and monetization. Trusted by numerous brands, OneSignal offers a scalable solution for marketers and developers aiming to boost customer interaction and satisfaction.
What are the key features of OneSignal?OneSignal implementation thrives across industries such as e-commerce, media, and finance. E-commerce benefits from timely push notifications about sales and updates. Media companies leverage OneSignal to disseminate breaking news, while financial services use it for secure communication with clients. Each industry maximizes audience reach through tailored messaging.
Oracle CX Sales offers mobile-enabled lead and opportunity management, integrating seamlessly with sales processes. It provides robust analytics and intuitive access to customer data, ensuring efficiency for sales reps and managers.
Oracle CX Sales is a comprehensive platform designed to streamline sales and customer management processes. With tools for handling leads, opportunities, and data management, it enhances workflow efficiency through customizable and industry-specific features. Integrating across marketing and post-sales phases, Oracle CX Sales ensures seamless data flow, supported by a stable system architecture. Sales teams have intuitive access to projects and reports through an easy-to-use interface, allowing them to manage customer orders, track sales calls, and handle online campaigns efficiently.
What are the key features of Oracle CX Sales?In industries like retail and manufacturing, Oracle CX Sales is implemented to manage customer relations and streamline complex sales processes. Retailers utilize it for campaign management and ROI calculations, while manufacturers rely on its integration capabilities to unify customer data and sales operations.
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