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OneSignal vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
OneSignal boosts ROI with subscriber growth, cost savings, increased traffic, conversions, and improved retention rates, enhancing customer engagement.
Sentiment score
7.1
Oracle CX Sales enhances revenue, reduces costs, boosts team efficiency, and improves lead conversion with real-time data insights.
OneSignal has reduced the customer acquisition cost by 40 percent and increased the conversion rate to 27 percent.
Software Engineer at Medtronic
We have seen it being very cost-effective because it is affordable while increasing user engagement and our brand awareness.
Dotnet Developer at AT&T
We are able to send our news and offers instantly to our clients and subscribers, which drives more traffic to our website and increases our sales engagement and sales campaigns.
Marketing Director at UPS
It also reduced delays in reporting and forecasting decisions since teams were working from the same real-time data instead of manually compiling updates from different resources.
Ai/Data Analyst at CSD
There is a 20% to 30% increase in sales.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
I can quantify that my team is saving time by saying it feels like a ten out of nine because whatever dataset we require, we get from Oracle CX Sales.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Customer Service

Sentiment score
8.5
OneSignal's customer service is proactive and efficient, providing cost-effective, 24/7 support and quick resolution of issues.
Sentiment score
5.4
Oracle CX Sales is applauded for responsive support, usability, cost-effectiveness, despite some challenges with feature enhancements.
Their customer support has been excellent, as they are able to assist with any problem that arises and respond in a very timely manner.
Account Manager at Samsung
They are lightning-fast to respond to our queries and are solution-oriented.
Marketing Director at UPS
The customer support has been very responsive, proactive, and solution-oriented.
Dotnet Developer at AT&T
I decided on Oracle CX Sales specifically over other alternatives because it is easy to use, cost-effective, and has great technical support.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Scalability Issues

Sentiment score
8.0
OneSignal is praised for scalability, supporting growth and adapting to various organization sizes despite some initial scaling concerns.
Sentiment score
6.5
Oracle CX Sales is scalable and popular for its performance, integration, flexibility, and growing potential compared to Salesforce.
OneSignal is highly scalable and grows with my organization’s needs, being able to handle large data.
Marketing Director at UPS
OneSignal's scalability grows with the needs of my organization, so it is very scalable and expands with the growth of my organization and needs.
Data Analyst at United Home Health and Behavioral Services
I rate scalability as ten out of ten because it is inherently scalable.
Sales Head - ICT Sector at a insurance company with 10,001+ employees
 

Stability Issues

Sentiment score
8.7
Users commend OneSignal for its stable and reliable performance, with concerns only around scalability under large-scale conditions.
Sentiment score
6.7
Oracle CX Sales is stable and reliable, but users note minor issues and suggest improvements, affecting overall satisfaction.
In my experience, OneSignal is very stable, with no downtime or lagging, and I have noticed no issues.
Customer Service Specialist at KPMG USA
I have not noticed any downtime, and it has performed well so far.
Software Engineer at Medtronic
OneSignal is very stable; I have not experienced any lagging or downtime.
Dotnet Developer at AT&T
The biggest friction point with Oracle CX Sales is that sometimes it goes down.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Room For Improvement

OneSignal should accelerate feature development, enhance design and pricing, improve automation, and offer better support and API functionality.
Oracle CX Sales requires UI/UX enhancements and improved integration, performance, and customization to boost usability and user adoption.
We have to do separate notifications for the app and website, which is time-consuming.
Customer Service Specialist at KPMG USA
OneSignal can be improved by addressing the expensive pricing of $309 per month for approximately 100,000 subscribers.
Account Manager at Samsung
An inbuilt and easy-to-use segmentation should also be included.
Software Engineer at Medtronic
The biggest friction point or frustration I encountered with Oracle CX Sales is the complexity at times, especially when navigating deeper workflows or trying to customize reports and processes.
Ai/Data Analyst at CSD
If I could change one thing about Oracle CX Sales, it would be to remove the five-minute data delay so we could get real-time data by the second.
Chief Financial Officer at a healthcare company with 51-200 employees
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
 

Setup Cost

Enterprise users prefer OneSignal for its cost-effective pricing, straightforward licensing, and excellent customer support compared to alternatives.
Oracle CX Sales is costly but valued for features and security, with pricing levels and discounts available, compared to Salesforce.
OneSignal is one of the most cost-effective tools available and is very affordable in terms of pricing, setup cost, and licensing.
Software Engineer at Medtronic
The licensing is very cost-effective, making its affordability very high.
Digital Marketing Manager at Unilever
the cost is very effective compared to other mediums
Customer Service Specialist at KPMG USA
 

Valuable Features

OneSignal enhances engagement with instant notifications, segmentation, and multi-platform support, boosting retention and conversion while reducing costs.
Oracle CX Sales streamlines sales processes with analytics, automation, mobile access, AI tools, and collaboration features for enhanced efficiency.
OneSignal has positively impacted my organization with increased sales attributed to it, a higher number of monthly visitors, increased customer loyalty, and it keeps users coming back, supporting customer retention.
Customer Service Specialist at KPMG USA
The segmentation feature makes the biggest difference for my team, as it is very effective in allowing easy targeting based on various criteria such as geographical area, engagement levels, and specific transactions.
Software Engineer at Medtronic
OneSignal offers the best features, including sending instant notifications without delay, providing all necessary features for testing, being highly cost-effective, handling huge volume efficiently, and providing great customer support.
Marketing Director at UPS
The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.
Sales Head - ICT Sector at a insurance company with 10,001+ employees
With this solution, the teams had a single place to manage customer information, pipeline updates, and reporting, which made collaboration much smoother.
Ai/Data Analyst at CSD
Another key feature is lead and opportunity management, tracking leads from creation to conversion, managing the entire sales pipeline and deal stages, and performing sales forecasting, which helps predict revenue and track performance.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
 

Categories and Ranking

OneSignal
Ranking in CRM
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Oracle CX Sales
Ranking in CRM
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Opportunity Management (9th), Sales Force Automation (5th)
 

Mindshare comparison

As of July 2026, in the CRM category, the mindshare of OneSignal is 0.4%. The mindshare of Oracle CX Sales is 1.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.1%
OneSignal0.4%
Other98.5%
CRM
 

Featured Reviews

Lowawot Alice - PeerSpot reviewer
Marketing Director at UPS
Targeted push campaigns have increased conversions and are driving more repeat customer purchases
OneSignal has positively impacted my organization by allowing us to reduce our cost of customer acquisition and increase our conversion rate from 40 to 65%. We have also increased our conversion rate to 30%. Additionally, OneSignal has allowed us to grow our number of subscribers organically, driving more website traffic and increasing sales engagement and campaigns from 50% to 65%. Since we are able to send more push notifications to our subscribers on their preferred device, we can reach out to them and they can see what we offer as services, enabling them to subscribe to our platform. This allows us to drive more website traffic, increase sales, enhance sales engagement, and drive more productivity. OneSignal offers the best features, including sending instant notifications without delay, providing all necessary features for testing, being highly cost-effective, handling huge volume efficiently, and providing great customer support.
SF
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
Integrated customer data has improved visibility and supports data driven sales decisions
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency. Data migration issues arise when customer data comes from multiple systems, leading to duplicates, incomplete, or inconsistent records that need to be cleaned. Additionally, the integration complexity of connecting with ERP, marketing, and other enterprise applications requires ensuring real-time synchronization, addressing varying business needs, and reaching agreement during workshops can take time. Change management is also challenging, as users often resist change and require additional communication and training to stabilize processes. If I could change one thing about Oracle CX Sales to make my workflow easier, it would be to simplify some of the configuration and customization projects. While Oracle CX Sales is very powerful, certain customizations and integrations can require advanced expertise, increasing implementation times and complexity. I would also simplify the user interface to enhance the experience for occasional users, as new users sometimes need additional training.
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Top Industries

By visitors reading reviews
Construction Company
43%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
16%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise18
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for OneSignal?
OneSignal is a very cost-effective and highly affordable tool.
What needs improvement with OneSignal?
For the product itself, I would say it's well-structured, but eventually, we didn't go for it because the engineering team suggested that we can use AI to automatically create such features. Even a...
What is your primary use case for OneSignal?
My team has been using OneSignal as a trial a few months ago. We are trying OneSignal because we have some education programs with one of our partners, so we were thinking about maintaining a mail ...
What needs improvement with Oracle CX Sales?
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run...
What is your primary use case for Oracle CX Sales?
My main use case for Oracle CX Sales is that we use it but not on a daily basis. When we do use Oracle CX Sales, it is for the CRM customer engagement application from Oracle that helps organizatio...
What advice do you have for others considering Oracle CX Sales?
For someone considering Oracle CX Sales who has a workflow similar to mine, I would advise focusing on strong lead and opportunity management, the Customer 360 view, AI-driven forecasting and insig...
 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

Information Not Available
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about OneSignal vs. Oracle CX Sales and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.