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Okta Platform vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Users gain 20%-30% returns from Okta via time savings, automation, improved security, scalability, and reduced IT burdens.
Sentiment score
4.7
One Identity Active Roles enhances efficiency with automation, improving user satisfaction, data consistency, and reducing security risks and incidents.
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
6.8
Users praise Okta Platform's effective customer service, highlighting its helpfulness, expertise, and successful issue resolution despite occasional delays.
Sentiment score
7.3
One Identity Active Roles customer service is praised but occasionally delayed, with mixed experiences on complex issue resolution.
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
One Identity's support is great.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
IAM Product owner at a hospitality company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Okta Platform's scalability is praised for supporting thousands of users easily, accommodating diverse environments efficiently, despite occasional challenges.
Sentiment score
7.3
One Identity Active Roles is scalable and adaptable, excelling in diverse environments but faces scaling challenges with Azure and large scripts.
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Okta Platform is reliable and stable, offering near-perfect uptime with minor disruptions easily resolved, preferred for identity management.
Sentiment score
7.3
One Identity Active Roles is generally stable, with occasional performance issues, but most users rate its stability highly.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
One Identity Active Roles has very few bugs and is actually very stable.
System Administrator at Shaare Zedek Medical Centre
 

Room For Improvement

Okta Platform needs enhancements in provisioning, integration, and UI, with suggestions for better pricing, support, and functionality.
Enhancements needed in customization, scripting, workflows, Azure integration, pricing, change tracking, UI, and documentation for improved usability.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at Shaare Zedek Medical Centre
The user interface needs to be more modern and scalable.
IAM Specialist
 

Setup Cost

Okta's pricing is moderate and user-based, offering valued security features but can be costly for large organizations and SMBs.
Enterprise users find One Identity Active Roles pricing high but justifiable, offering flexible licensing without strict user limits.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
 

Valuable Features

Okta Platform offers SSO, MFA, integration, identity management, scalability, and onboarding to enhance security and productivity in hybrid environments.
One Identity Active Roles enhances security and efficiency with automated provisioning, centralized auditing, and streamlined management across domains.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
94
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
One Identity Active Roles
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
31
Ranking in other categories
User Provisioning Software (5th), Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.2%, down 13.9% compared to last year.
One Identity Active Roles, on the other hand, focuses on Active Directory Management, holds 11.1% mindshare, up 6.7% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Active Directory Management Market Share Distribution
ProductMarket Share (%)
One Identity Active Roles11.1%
ManageEngine ADManager Plus11.8%
Netwrix Auditor9.7%
Other67.4%
Active Directory Management
 

Featured Reviews

reviewer9216065 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Centralized identity has streamlined zero trust access and automated user lifecycles
Okta Platform does what it promises that it does. It is certainly all cloud-based as a SaaS solution. For enterprises which really prefer to have their own identity within their own perimeter, Okta Platform might not be the solution they might look for. Of course, there are ways you can get your dedicated tenant, especially for governments and federal agencies and all of those things. I have not tried those use cases. I think Okta Platform is the best of the class and appears consistently at the top of the Gartner report and other research. Based on the use cases I had, I was fairly happy with it. The PAM capabilities and attribute-based access controls, ABAC, represent a new paradigm. How practical that is for enterprises to deploy largely depends upon the use cases. There is always room for improvement, and it is not just for Okta Platform but typically for every single customer identity provider. There are a lot of other things the biometric and FIDO and all of those which can certainly be improved. However, that is more of a technological constraint rather than the vendor itself.
Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise44
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise19
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your experience regarding pricing and costs for One Identity Active Roles?
Regarding the pricing of One Identity Active Roles, it is definitely on the expensive side compared to solutions for what it does. It is a necessary need for us. I don't know One Identity Active Ro...
What needs improvement with One Identity Active Roles?
One of the things I would like to see more robust is the change history. One Identity Active Roles can only monitor changes that happen in the console, and the logs don't go back longer than thirty...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate across our facilities which OUs in Active Directory they can manage, along with dynam...
 

Also Known As

Okta Customer Identity, Workforce Identity
Quest Active Roles
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about Okta Platform vs. One Identity Active Roles and other solutions. Updated: March 2020.
882,160 professionals have used our research since 2012.