We performed a comparison between Okta Customer Identity and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"The end user's ease of use is the most valuable feature."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"There is no password hash saved on the cloud, which is the part that I like the most."
"The most valuable feature of this solution for most customers is access management."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"It is very seamless."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"Comprehensive ecosystem."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"It's very easy to implement everything."
"I would rate the solution's stability eight or nine out of ten."
"The product provides easy integration between API manager and IT server components."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The keystore feature has been most valuable for us."
"The integration process takes a bit longer than we would want it to."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"The initial setup could be easier to do."
"This solution would be improved by adding biometrics features."
"I would like to see the provisioning simplified."
"All of the governance functionality and privileged account management could be improved."
"Users sometimes have difficulty getting verification codes."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"There needs to be a good support model and easy-to-understand documentation."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"I found the initial setup to be very complex."
"The high availability architecture has to be improved."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The solution could improve its development from a user perspective."
Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 11 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 7 reviews. Okta Customer Identity is rated 8.4, while WSO2 Identity Server is rated 8.0. The top reviewer of Okta Customer Identity writes "Simple to use, cost-effective, and the technical support is easy to access". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides valuable API management features, but its technical documentation needs improvement". Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Auth0, Microsoft Entra External ID and Frontegg, whereas WSO2 Identity Server is most compared with Auth0, CyberArk Privileged Access Manager, Amazon Cognito, SailPoint IdentityIQ and SAP Identity Management. See our Okta Customer Identity vs. WSO2 Identity Server report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.