Okta Customer Identity vs WSO2 Identity Server comparison

Okta and WSO2 are both solutions in the Customer Identity and Access Management (CIAM) category. Okta is ranked #5 with an average rating of 8.8, while WSO2 is ranked #12 with an average rating of 8.0. Okta holds a 7.8% mindshare in CIaA, compared to WSO2’s 1.6% mindshare. Additionally, 100% of Okta users are willing to recommend the solution, compared to 100% of WSO2 users who would recommend it.

Okta Customer Identity

Read 16 Okta Customer Identity reviews

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774 Comparison Views

100% willing to recommend

WSO2 Identity Server

Read 11 WSO2 Identity Server reviews

883 Views
221 Comparison Views

100% willing to recommend

Okta Customer Identity

WSO2 Identity Server

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Executive SummaryUpdated on Jan 27, 2025

WSO2 Identity Server and Okta Customer Identity are competing in the identity management solutions category. Okta Customer Identity generally holds the upper hand due to its comprehensive features and perceived value.

Features: WSO2 Identity Server is known for its scalability, open-source community support, and extensive customization capabilities. It allows seamless integration with various APIs. Okta Customer Identity provides robust third-party integrations, advanced security options, and a user-friendly interface, making it suitable for businesses seeking turnkey solutions. Its multifactor authentication and Single Sign-On features are noted for ease of use.

Room for Improvement: WSO2 Identity Server could enhance its user interface and reduce the complexity involved in initial setup. Offering more predefined connectors for third-party applications could also improve its usability. Greater focus on enterprise-level security features would be beneficial. Okta Customer Identity might improve by offering competitive pricing for budget-conscious buyers. Expanding its customization options without complicating deployment and adding advanced analytics features for better tracking could enhance its offerings.

Ease of Deployment and Customer Service: WSO2 Identity Server provides adaptable deployment options, which appeals to enterprises needing customization but may require more technical expertise in setup. Okta Customer Identity is recognized for smooth onboarding due to its straightforward deployment model and responsive customer service, which supports quick implementation.

Pricing and ROI: WSO2 Identity Server offers favorable pricing and strong ROI because of its open-source nature and lower initial costs, making it an attractive option for budget-conscious buyers. In contrast, Okta Customer Identity commands a higher price but justifies it with enhanced features and security capabilities, thus delivering a high ROI for companies that prioritize comprehensive identity management solutions.

To learn more, read our detailed Okta Customer Identity vs. WSO2 Identity Server Report (Updated: July 2025).

Buyer's Guide

Okta Customer Identity vs. WSO2 Identity Server

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Okta Customer Identity

Ranking in Customer Identity and Access Management (CIAM)

5th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

WSO2 Identity Server

Ranking in Customer Identity and Access Management (CIAM)

12th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Okta Customer Identity is 7.8%, down from 7.9% compared to the previous year. The mindshare of WSO2 Identity Server is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM)

Featured Reviews

MiguelPurizaca

IT Manager at Clear Channel

Focus on seamless integration and advanced security management enhances application usage and threat detection across multiple countries

Okta Customer Identity focuses on providing top-notch identity management solutions. One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure. This integration is significantly easier compared to Microsoft Entra ID, where we encountered numerous issues. We particularly value its real-time reporting capabilities. For example, we detected cyberattacks from countries like Russia and Asia and were able to block those IP addresses and configure our system for more security. These advanced security features and reporting capabilities make it easy to manage.

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Ritesh_Shah

Senior Solution Architect at Hewlett Packard Enterprise

Utilizing key management and seamless single sign-on integration for enhanced user profile management

WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very seamless."

"The end user's ease of use is the most valuable feature."

"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."

"The most valuable feature of this solution for most customers is access management."

"We can integrate two-factor authentication with the applications."

"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."

"Overall, I would rate Okta Customer Identity a ten."

"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."

More Okta Customer Identity pros

"Comprehensive ecosystem."

"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."

"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."

"The keystore feature has been most valuable for us."

"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."

"The solution gets the job done, and we don't have to do the main configuration."

"The product provides easy integration between API manager and IT server components."

"We use the solution for customer identity management, authenticating customers coming in through a web portal."

More WSO2 Identity Server pros

Cons

"The initial setup could be easier to do."

"The product must be provided for free."

"All of the governance functionality and privileged account management could be improved."

"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."

"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."

"The integration process takes a bit longer than we would want it to."

"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."

"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."

More Okta Customer Identity cons

"The solution seems to be pretty outdated."

"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."

"The solution's licensing model could be more flexible, and pricing could be improved."

"The high availability architecture has to be improved."

"There needs to be a good support model and easy-to-understand documentation."

"The price of the product is an area of concern where improvements are required."

"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."

"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."

More WSO2 Identity Server cons

Pricing and Cost Advice

"Pricing might be high, but it comes down when the number of people using the product goes up."

"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."

"The solution is really expensive."

"Okta Customer Identity is not an expensive solution."

"The price of the solution is fair for what it offers."

"Okta's pricing is right where it needs to be and right in the middle of the market."

"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."

"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."

"WSO2 Identity Server is not an expensive solution."

"I have found the solutions license is priced competitively compared to others."

"At this time we are working with the open-source version."

"They should bring in some good pricing models to host the marketplace."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Marketing Services Firm

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

Comms Service Provider

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Okta Customer Identity?

Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.

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What is your experience regarding pricing and costs for Okta Customer Identity?

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.

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What needs improvement with Okta Customer Identity?

In Okta Identity Governance ( /categories/identity-management-im ) and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and...

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What do you like most about WSO2 Identity Server?

The product provides easy integration between API manager and IT server components.

See all answers

What is your experience regarding pricing and costs for WSO2 Identity Server?

The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.

See all answers

What needs improvement with WSO2 Identity Server?

Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...

See all answers

Comparisons

Auth0 vs Okta Customer Identity

Compared 29% of the time

Microsoft Entra External ID vs Okta Customer Identity

Compared 22% of the time

ForgeRock vs Okta Customer Identity

Compared 14% of the time

Microsoft Entra Verified ID vs Okta Customer Identity

Compared 9% of the time

Ping Identity Platform vs Okta Customer Identity

Compared 7% of the time

More Okta Customer Identity Competitors

Microsoft Entra ID vs WSO2 Identity Server

Compared 55% of the time

CyberArk Privileged Access Manager vs WSO2 Identity Server

Compared 25% of the time

SailPoint Identity Security Cloud vs WSO2 Identity Server

Compared 21% of the time

More WSO2 Identity Server Competitors

Product Reports

Buyer's Guide

Okta Customer Identity

August 2025

Download Okta Customer Identity product report

Buyer's Guide

WSO2 Identity Server

July 2025

Download WSO2 Identity Server product report

Overview

Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.

Okta

WSO2 Identity Server can be used to simplify identity and access management (IAM) related activities in the enterprise. The product is based on open standards and open source principles. WSO2 Identity Server comes with seamless, easy to use integration capabilities that help connect applications, user stores, directories and identity management systems.

WSO2

Sample Customers

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

Buyer's Guide

Okta Customer Identity vs. WSO2 Identity Server

July 2025

Free Report: Okta Customer Identity vs. WSO2 Identity Server

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