Executive SummaryUpdated on Sep 9, 2024
Symantec Endpoint Security Enterprise and Norton Small Business compete in the security solutions category. Symantec Endpoint Security Enterprise has the upper hand in ease of deployment, while Norton Small Business offers better pricing and a robust feature set.
Features: Symantec Endpoint Security Enterprise delivers in-depth malware protection, centralized management, and comprehensive threat detection, praised for its advanced capabilities. Norton Small Business offers streamlined protection, ease of use, and a flexible approach tailored for smaller teams. Norton Small Business’s features are appreciated more for their simplicity and user-centric design, making it a preferred choice for small businesses.
Room for Improvement: Symantec Endpoint Security Enterprise users seek enhancements in performance optimization and reduced complexity in management tasks. Norton Small Business users desire better scalability options and advanced threat detection features. Symantec is seen as needing improvements in usability, while Norton should enhance its features for growing businesses.
Ease of Deployment and Customer Service: Symantec Endpoint Security Enterprise offers a detailed deployment process that might be more suitable for larger enterprises, receiving positive feedback for its comprehensive customer support. Norton Small Business has a quicker setup process, praised for its simplicity and efficient customer service. Symantec's deployment is more involved, whereas Norton’s approach is more practical for small businesses.
Pricing and ROI: Symantec Endpoint Security Enterprise tends to have a higher setup cost but provides substantial long-term value for large enterprises. Norton Small Business is noted for its competitive pricing and perceived value, delivering solid ROI for small businesses. Users find Norton Small Business offers better affordability and return on investment for smaller-scale operations.
