Executive SummaryUpdated on Sep 9, 2024
Symantec Endpoint Security Complete and Norton Small Business compete in the cybersecurity market. Symantec Endpoint Security Complete seems to have the upper hand in pricing and customer support, while Norton Small Business excels in its feature set.
Features: Symantec Endpoint Security Complete offers comprehensive protection, integration across devices, and advanced features for larger enterprises. Norton Small Business provides ease of use, effective malware protection, and a simpler feature set suitable for small businesses.
Room for Improvement: Symantec Endpoint Security Complete users suggest improvements in resource consumption, reporting functionalities, and performance. Norton Small Business users point to the need for enhanced mobile security, additional customization options, and better security features.
Ease of Deployment and Customer Service: Symantec Endpoint Security Complete users find the deployment process straightforward but occasionally challenging for less experienced IT teams. Customer service is responsive and knowledgeable. Norton Small Business offers a simpler deployment process, fitting well with its user-friendly approach, but sometimes reports slower customer service response times.
Pricing and ROI: Symantec Endpoint Security Complete is noted for its higher setup costs but offers substantial ROI through robust security measures. Norton Small Business, with lower initial costs, provides good ROI for smaller operations focusing on essential security features.
