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New Relic vs Sysdig Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Sysdig Monitor
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Container Monitoring (9th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. New Relic is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 4.0%, down 7.2% compared to last year.
Sysdig Monitor, on the other hand, focuses on Container Monitoring, holds 2.1% mindshare, up 0.4% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic4.0%
Dynatrace6.0%
Datadog5.2%
Other84.8%
Application Performance Monitoring (APM) and Observability
Container Monitoring Mindshare Distribution
ProductMindshare (%)
Sysdig Monitor2.1%
Dynatrace28.5%
Datadog24.6%
Other44.8%
Container Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Bharath Nadar - PeerSpot reviewer
Senior Staff Site Reliability Engineer at a tech vendor with 501-1,000 employees
Centralized host monitoring has reduced operational overhead and provides trusted dashboards
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. While other monitoring solutions provide APM capabilities, Sysdig Monitor does not and targets only host-based monitoring. Many applications require APM support, and we want to introduce OpenTelemetry into some applications to gain more insights, but with Sysdig Monitor, we could not implement this functionality, so we have to opt for solutions from other vendors for those applications. Beyond the APM and OpenTelemetry support limitations, I would appreciate seeing Sysdig Monitor offer a unified solution for all monitoring needs, including logging as well, eventually bringing whole observability under one roof. That would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New Relic is suitable for banking domains, investment brokerage products, or anything related to high-security data, and it works as a whole monitoring solution, including logging, monitoring, and application profiling tools."
"Both developers and operations people can look at the same data, and that’s a great benefit."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"New Relic shows how much time each SQL transaction (SQL query) is taking to execute, so the client can pinpoint the query and modify it so that it takes less time to execute."
"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."
"It’s the flashlight to the core of an issue in a production environment that everyone may have missed in development, QA, and implementation."
"Docker containers are completely supported, kind of like first class citizens."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
"Docker containers are completely supported, kind of like "first class citizens"."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
"Sysdig Monitor impressed me with its in-depth visibility into my infrastructure."
"Sysdig Monitor has positively impacted my organization by significantly reducing operational costs and improving our ability to monitor our systems effectively."
 

Cons

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"New Relic APM generates weekly performance reports, but they aren't really actionable."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"It constantly aggregates data so it’s not a true indication of how our application is doing."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The thing missing from these platforms is connectivity."
"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."
"It is needs to automate the actions to take when an alert is triggered."
"It needs to automate the actions to take when an alert is triggered."
"Sysdig Monitor could be improved, particularly regarding application monitoring."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"I had difficulty installing Sysdig Monitor on Windows."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The pricing is fine."
"The price of New Relic could improve. It is expensive."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"Sysdig Monitor is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
5%
Financial Services Firm
14%
Outsourcing Company
13%
Computer Software Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What is your experience regarding pricing and costs for Sysdig Monitor?
My experience with pricing, setup cost, and licensing was good. Before moving forward with Sysdig Monitor, we analyzed many other tools, and the costing was more transparent and significantly bette...
What needs improvement with Sysdig Monitor?
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. Whil...
What is your primary use case for Sysdig Monitor?
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We initially tried Grafana, but it fell short in operational capabilities. Managin...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/
Find out what your peers are saying about New Relic vs. Sysdig Monitor and other solutions. Updated: July 2025.
885,264 professionals have used our research since 2012.