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New Relic vs Sysdig Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Sysdig Monitor
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Container Monitoring (9th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. New Relic is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 3.8%, down 6.2% compared to last year.
Sysdig Monitor, on the other hand, focuses on Container Monitoring, holds 3.3% mindshare, up 0.9% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Dynatrace5.0%
Splunk AppDynamics4.5%
Other86.7%
Application Performance Monitoring (APM) and Observability
Container Monitoring Mindshare Distribution
ProductMindshare (%)
Sysdig Monitor3.3%
Dynatrace21.9%
Splunk AppDynamics18.7%
Other56.1%
Container Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Bharath Nadar - PeerSpot reviewer
Senior Staff Site Reliability Engineer at a tech vendor with 501-1,000 employees
Centralized host monitoring has reduced operational overhead and provides trusted dashboards
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. While other monitoring solutions provide APM capabilities, Sysdig Monitor does not and targets only host-based monitoring. Many applications require APM support, and we want to introduce OpenTelemetry into some applications to gain more insights, but with Sysdig Monitor, we could not implement this functionality, so we have to opt for solutions from other vendors for those applications. Beyond the APM and OpenTelemetry support limitations, I would appreciate seeing Sysdig Monitor offer a unified solution for all monitoring needs, including logging as well, eventually bringing whole observability under one roof. That would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The database trace was the most useful service, helping us improve performance on our servers by more than 30%."
"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"New Relic gives us one view over all our assets."
"We have been able to automate a lot of our interactions with it."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"However, as a dev-ops tool, it has been priceless."
"New Relic has positively impacted my organization by helping with our observability goals."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"Docker containers are completely supported, kind of like "first class citizens"."
"Sysdig Monitor has positively impacted my organization by significantly reducing operational costs and improving our ability to monitor our systems effectively."
"Sysdig Monitor impressed me with its in-depth visibility into my infrastructure."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
 

Cons

"It would have been great had it provided thread-dump analysis and a few additional JVM-related stats."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."
"The main reason we switched away from New Relic is that the cost is too high."
"I've heard Dynatrace say that New Relic's pricing model was very expensive, so that would be a concern."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"It is needs to automate the actions to take when an alert is triggered."
"Sysdig Monitor could be improved, particularly regarding application monitoring."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"I had difficulty installing Sysdig Monitor on Windows."
 

Pricing and Cost Advice

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"Cost is significant with a lot of extras."
"The solution is cheap, but prices can go up when users grow."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"Pricing is better with New Relic APM than Dynatrace."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"We're paying for the New Relic APM license annually."
"Sysdig Monitor is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for Sysdig Monitor?
My experience with pricing, setup cost, and licensing was good. Before moving forward with Sysdig Monitor, we analyzed many other tools, and the costing was more transparent and significantly bette...
What needs improvement with Sysdig Monitor?
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. Whil...
What is your primary use case for Sysdig Monitor?
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We initially tried Grafana, but it fell short in operational capabilities. Managin...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
910,005 professionals have used our research since 2012.