New Relic vs Statseeker comparison

Why PeerSpot?

New Relic and Techniche are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.3, while Techniche is ranked #75. New Relic holds a 1.5% mindshare in NMS, compared to Techniche’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

New Relic

Read 176 New Relic reviews

27,914 Views
8,374 Comparison Views

94% willing to recommend

Statseeker

Read 38 Statseeker reviews

3,323 Views
3,223 Comparison Views

93% willing to recommend

New Relic

Statseeker

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Statseeker and New Relic are competing products in network monitoring and application performance. New Relic appears to have the upper hand due to its advanced features, making it worth its higher price.

Features: Statseeker offers comprehensive network monitoring with real-time data, rapid polling intervals, and detailed reporting capabilities. It focuses on network insights. New Relic provides full-stack observability, advanced analytics, and precise application performance metrics, emphasizing application performance and end-to-end observability.

Room for Improvement: Statseeker could enhance its application performance features, offer better integration capabilities, and improve its user interface for more intuitive use. New Relic might improve its pricing model to be more cost-effective, simplify its feature set for basic users, and enhance network insights to match its application monitoring strength.

Ease of Deployment and Customer Service: Statseeker's deployment is straightforward, focusing on network infrastructure with reliable customer service. New Relic offers quick cloud-based setup and robust customer service, making application-focused implementations streamlined.

Pricing and ROI: Statseeker's setup cost is moderate and provides effective ROI for basic network monitoring needs. New Relic has a higher setup cost, justified by its extensive features and comprehensive analytics, delivering substantial ROI for those needing extensive application performance management.

To learn more, read our detailed New Relic vs. Statseeker Report (Updated: September 2026).

Buyer's Guide

New Relic vs. Statseeker

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

Statseeker

Ranking in Network Monitoring Software

75th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. The mindshare of Statseeker is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
Statseeker	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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John Elhariry

Team Leader at a retailer with 10,001+ employees

We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer Service: The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support."

"My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"It is a software solution as a service, so I don't have to manage it on-premise."

"I advise that New Relic is the best APM tool available, providing everything you need to pinpoint root causes for performance bottlenecks and serving as an effective observability tool for production telemetry metrics."

"The solution is scalable, and it is easy because all the documentation is available."

"This is one of the best tools that I have used."

"With the help of New Relic tools, our organization was able to detect, track, and fix errors in our website, so we focused our efforts in these areas."

More New Relic pros

"We have used this product since the organization was established and it has been an integral part of our business as usual functions and I would suggest that if we stopped using it then this would have a negative impact on our operations."

"The graphics and trends are the most valuable for us."

"It is fairly simple and easy to use as an all-purpose network monitor."

"We can quickly see at a glance the overall status of devices on the network."

"The monitoring provided by this solution helps us to track down and solve issues."

"This solution helps us to track down problems faster; whether it is a down network switch or a down router, we can get back online faster for the customers."

"The most important feature for us is the interface statistics, because our customer normally asks us for bandwidth utilization reports. Statseeker has very descriptive transmit and receive information."

"This solution has helped us to proactively identify issues and push some of those fixes down to tier one."

More Statseeker pros

Cons

"Compared to their competitors, they are missing some features at the moment."

"It would have been great had it provided thread-dump analysis and a few additional JVM-related stats."

"I find New Relic to be somewhat expensive."

"The main reason we switched away from New Relic is that the cost is too high."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"Installation of plugins seem to be really difficult due to the documentation available."

"Internally, we have a solution that’s better than Insights to provide us analysis of that data."

"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."

More New Relic cons

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

"The interface for this solution is terrible and can be improved in literally any way."

"The inclusion of configuration management features and SIP links would improve this solution."

"The user interface needs a great deal of improvement."

"I would like the ability to update the dashboard. I would also like the ability to access via an API."

"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."

"More private MIB object support, such as WAN optimisation performance and wireless, would be helpful."

"Technical support for this solution is bad, as is everything with Cisco support."

More Statseeker cons

Pricing and Cost Advice

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"Because of budget, we are not using the mobile app part of this tool."

"I think the pricing is reasonable."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The price depends on how many agents you want."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"We feel it's a little bit pricey."

"The price was one of the reasons we chose this solution."

More New Relic pricing and cost advice

"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."

"It's probably $5K a year for the license."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"Pricing is reasonable but licensing should unlimited."

"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."

"We paid $5,000 to $10,000 a year in maintenance."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Outsourcing Company

17%

Construction Company

14%

Marketing Services Firm

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	6
Large Enterprise	34

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Comparisons

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Compared 2% of the time

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Compared 15% of the time

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Compared 9% of the time

Meraki Dashboard vs Statseeker

Compared 6% of the time

DX Spectrum vs Statseeker

Compared 5% of the time

Pico Corvil Analytics vs Statseeker

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Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Statseeker

September 2026

Download Statseeker product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Statseeker provides comprehensive network monitoring with features such as interface statistics, bandwidth utilization, and robust alerts for outages and temperature issues.

Statseeker offers extensive network visibility, including Traffic Analyzer, historical data access, and a user-friendly dashboard. Its fast data retrieval and detailed reports improve internal communication and monitoring. The platform's scalability, reliability, and low maintenance make it an efficient choice for network monitoring. Areas for improvement include interface design, NetFlow features, and integration with systems like Dynatrace and Cisco ONS. Reporting could be more intuitive, and enhancements in alerting options, documentation, and configuration management are needed.

What are the key features of Statseeker?

Interface Statistics: Provides detailed data on network interfaces and bandwidth utilization.
Traffic Analyzer: Offers precise traffic analysis tools for better network management.
Historical Data Access: Allows users to retrieve past network performance metrics quickly.
User-Friendly Dashboard: Simplifies navigation and access to critical information.
Scalability: Supports network growth without significant changes to existing setup.

What benefits should users consider in reviews?

Enhanced Network Visibility: Facilitates in-depth understanding of network performance.
Reliable Alerts: Ensures timely identification of issues with responsive ping alerts.
Ease of Maintenance: Reduces the resources required for ongoing management.
Improved Communication: Utilizes reports for effective internal communication.
Data-Driven Decision Making: Empowers users with real-time and historical statistics.

In industries, Statseeker is implemented for tasks like monitoring up/down status, capacity management, and traffic analysis. Users leverage it to generate reports, manage congestion, and track device performance across network layers. Its ability to provide real-time statistics supports evidence-based decisions for upgrades and improves insight into network availability and device utilization.

Techniche

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

New Relic vs. Statseeker

September 2026

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