New Relic vs Statseeker comparison

New Relic and Techniche are both solutions in the Network Monitoring Software category. New Relic is ranked #7 with an average rating of 7.8, while Techniche is ranked #60 with an average rating of 7.0. New Relic holds a 2.0% mindshare in NMS, compared to Techniche’s 0.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

New Relic

Read 158 New Relic reviews

3,992 Views
3,179 Comparison Views

94% willing to recommend

Statseeker

Read 38 Statseeker reviews

416 Views
252 Comparison Views

93% willing to recommend

New Relic

Statseeker

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Executive SummaryUpdated on Oct 10, 2024

Statseeker and New Relic compete in network monitoring and application performance management. Although users prefer Statseeker for pricing and support, New Relic is favored for its extensive features, making it a popular choice.

Features: Statseeker specializes in network performance monitoring with focus on speed, scalability, and efficient data collection. New Relic provides application performance insights with advanced analytics, versatile integrations, and robust monitoring capabilities.

Room for Improvement: Statseeker may enhance its application performance capabilities, offer more integrations, and improve analytical tools. New Relic could simplify its pricing structure, enhance resource efficiency for smaller teams, and streamline its deployment processes to reduce time and effort needed.

Ease of Deployment and Customer Service: Statseeker is noted for its straightforward deployment and responsive support, making setup easier. New Relic provides a flexible cloud-centric deployment model that offers versatility but may require more resources to optimize fully.

Pricing and ROI: Statseeker offers cost-effective solutions with lower setup costs, delivering strong ROI for network monitoring. New Relic requires a higher initial investment but delivers significant ROI through comprehensive application performance capabilities, justifying its cost for detailed analytics.

To learn more, read our detailed New Relic vs. Statseeker Report (Updated: April 2025).

Buyer's Guide

New Relic vs. Statseeker

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

Statseeker

Ranking in Network Monitoring Software

60th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.8% compared to the previous year. The mindshare of Statseeker is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Jessie Hackney

Network Engineer at West Virginia Department of Education

Simplifies monitoring and provides real-time alerts for issues we might not immediately be aware of otherwise

The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are. If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. We use it all the time because it really helps.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."

"Working with the solution is very easy. It's user-friendly."

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

More New Relic pros

"Device grouping is very easy, and you can discover thousands of devices in a few minutes."

"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."

"Key features for us are custom reporting, 95th Percentile, and trend lines."

"We were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly."

"The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker."

"The monitoring provided by this solution helps us to track down and solve issues."

More Statseeker pros

Cons

"They need to improve the alerting and dashboarding as these are the key features in DevOps."

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."

"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."

"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."

"The solution needs to have staging."

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"The solution is quite expensive."

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

More New Relic cons

"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."

"I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."

"It would be very nice to have the Cisco ACI option included in the regular license."

"More private MIB object support, such as WAN optimisation performance and wireless, would be helpful."

"The user interface needs a great deal of improvement."

"The inclusion of configuration management features and SIP links would improve this solution."

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

More Statseeker cons

Pricing and Cost Advice

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"Pricing is better with New Relic APM than Dynatrace."

"I think the pricing is reasonable."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"The detection piece of it brings us a big return on investment."

More New Relic pricing and cost advice

"When it came to selecting this solution, it came down to cost."

"Statseeker is pretty cheap."

"Pricing is reasonable but licensing should unlimited."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"The licensing cost is yearly and it's $5,000 to $8,000, I think."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"It's probably $5K a year for the license."

"We paid $5,000 to $10,000 a year in maintenance."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

46%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

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What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

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What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

Comparisons

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Cisco Secure Network Analytics vs Statseeker

Compared 54% of the time

SolarWinds NPM vs Statseeker

Compared 46% of the time

More Statseeker Competitors

Product Reports

Buyer's Guide

New Relic

April 2025

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Buyer's Guide

Statseeker

April 2025

Download Statseeker product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

New Relic vs. Statseeker

April 2025

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