New Relic vs Statseeker comparison

New Relic and Techniche are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 7.9, while Techniche is ranked #61 with an average rating of 7.0. New Relic holds a 1.8% mindshare in NMS, compared to Techniche’s 0.3% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

New Relic

Read 160 New Relic reviews

13,147 Views
2,761 Comparison Views

94% willing to recommend

Statseeker

Read 38 Statseeker reviews

613 Views
546 Comparison Views

93% willing to recommend

New Relic

Statseeker

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Executive SummaryUpdated on Oct 10, 2024

Statseeker and New Relic compete in network monitoring and application performance management. Although users prefer Statseeker for pricing and support, New Relic is favored for its extensive features, making it a popular choice.

Features: Statseeker specializes in network performance monitoring with focus on speed, scalability, and efficient data collection. New Relic provides application performance insights with advanced analytics, versatile integrations, and robust monitoring capabilities.

Room for Improvement: Statseeker may enhance its application performance capabilities, offer more integrations, and improve analytical tools. New Relic could simplify its pricing structure, enhance resource efficiency for smaller teams, and streamline its deployment processes to reduce time and effort needed.

Ease of Deployment and Customer Service: Statseeker is noted for its straightforward deployment and responsive support, making setup easier. New Relic provides a flexible cloud-centric deployment model that offers versatility but may require more resources to optimize fully.

Pricing and ROI: Statseeker offers cost-effective solutions with lower setup costs, delivering strong ROI for network monitoring. New Relic requires a higher initial investment but delivers significant ROI through comprehensive application performance capabilities, justifying its cost for detailed analytics.

To learn more, read our detailed New Relic vs. Statseeker Report (Updated: September 2025).

Buyer's Guide

New Relic vs. Statseeker

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

160

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Statseeker

Ranking in Network Monitoring Software

61st

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of New Relic is 1.8%, down from 3.1% compared to the previous year. The mindshare of Statseeker is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.8%
Statseeker	0.3%
Other	97.9%

Network Monitoring Software

Featured Reviews

Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

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John Elhariry

Team Leader at a retailer with 10,001+ employees

We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

"The versatility of the solution is its most valuable feature."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."

"The best features in New Relic include its numerous API integrations and a good source of support."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

More New Relic pros

"I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly the summary of traffic for multiple devices which is helpful."

"This solution has helped us to proactively identify issues and push some of those fixes down to tier one."

"We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."

"Key features for us are custom reporting, 95th Percentile, and trend lines."

"This solution allowed us to track down trouble users."

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

"Statseeker helps to quickly see if you have a spike or something going on. In the future, we need to get NetFlow in the tool so we can see what the IP is."

"Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly."

More Statseeker pros

Cons

"The solution needs to have staging."

"Compared to their competitors, they are missing some features at the moment."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"I would like an infrastructure network that provides real-time views, showing the issues."

"The customization of the start and end time is kind of cool."

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."

"It would be nice if there were pre-made dashboards."

"The solution should include more detailed reports for SQL database requests."

More New Relic cons

"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."

"I would like to see a friendlier user interface in the administration tool."

"This solution would be improved with better automatic discovery for ping-only devices."

"If it had more detailed NetFlow information then it would be far better."

"Maybe they could provide a little bit more flexibility on creating custom dashboards."

"I would like to see fully automatic updates so that our version is always current."

"It would be very nice to have the Cisco ACI option included in the regular license."

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

More Statseeker cons

Pricing and Cost Advice

"I loved this product, but we can no longer afford it, so we dropped it."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The solution is cheap, but prices can go up when users grow."

"We're paying for the New Relic APM license annually."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The price was one of the reasons we chose this solution."

More New Relic pricing and cost advice

"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"When it came to selecting this solution, it came down to cost."

"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."

"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."

"It would definitely be a yearly licensing cost, but I don't know what it is."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Retailer

Manufacturing Company

10%

Educational Organization

10%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	6
Large Enterprise	34

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...

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What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

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What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

See all answers

What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

Comparisons

Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 8% of the time

Elastic Observability vs New Relic

Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

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SolarWinds NPM vs Statseeker

Compared 39% of the time

Zabbix vs Statseeker

Compared 26% of the time

WhatsUp Gold vs Statseeker

Compared 18% of the time

Cisco Secure Network Analytics vs Statseeker

Compared 17% of the time

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Product Reports

Buyer's Guide

New Relic

September 2025

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Buyer's Guide

Statseeker

September 2025

Download Statseeker product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

New Relic vs. Statseeker

September 2025

Free Report: New Relic vs. Statseeker

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