New Relic vs Statseeker comparison

New Relic and Techniche are both solutions in the Network Monitoring Software category. New Relic is ranked #8 with an average rating of 8.0, while Techniche is ranked #63 with an average rating of 7.0. New Relic holds a 1.5% mindshare in NMS, compared to Techniche’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

New Relic

Read 168 New Relic reviews

12,960 Views
2,981 Comparison Views

94% willing to recommend

Statseeker

Read 38 Statseeker reviews

900 Views
855 Comparison Views

93% willing to recommend

New Relic

Statseeker

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

Statseeker and New Relic compete in network monitoring and application performance management. Although users prefer Statseeker for pricing and support, New Relic is favored for its extensive features, making it a popular choice.

Features: Statseeker specializes in network performance monitoring with focus on speed, scalability, and efficient data collection. New Relic provides application performance insights with advanced analytics, versatile integrations, and robust monitoring capabilities.

Room for Improvement: Statseeker may enhance its application performance capabilities, offer more integrations, and improve analytical tools. New Relic could simplify its pricing structure, enhance resource efficiency for smaller teams, and streamline its deployment processes to reduce time and effort needed.

Ease of Deployment and Customer Service: Statseeker is noted for its straightforward deployment and responsive support, making setup easier. New Relic provides a flexible cloud-centric deployment model that offers versatility but may require more resources to optimize fully.

Pricing and ROI: Statseeker offers cost-effective solutions with lower setup costs, delivering strong ROI for network monitoring. New Relic requires a higher initial investment but delivers significant ROI through comprehensive application performance capabilities, justifying its cost for detailed analytics.

To learn more, read our detailed New Relic vs. Statseeker Report (Updated: December 2025).

Buyer's Guide

New Relic vs. Statseeker

December 2025

Download the complete report

Helped 881,176 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Statseeker

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. The mindshare of Statseeker is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
Statseeker	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

John Elhariry

Team Leader at a retailer with 10,001+ employees

We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"You don't have to go through a list of 500 servers."

"We detect issues using dashboards that we built on New Relic."

"It has in-depth analysis using developer code for someone whose not traditionally a developer."

"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."

"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

"The most important thing is that it tells us where the latency in throughput and response time are."

More New Relic pros

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

"Grouping, Threshold/alerts, Netflow analyser, Private MIB object support are most valuable as they can provide more visibility into network performance, and for network troubleshooting."

"We are now able to easily track where problems are with bandwidth and port errors, rather than having to do a lot of diagnostics."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"It is fairly simple and easy to use as an all-purpose network monitor."

"The most valuable features are scalability and reliability."

"This solution allowed us to track down trouble users."

"The most valuable feature is the dashboard, where you have everything right there on the screen."

More Statseeker pros

Cons

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"The solution needs to have staging."

"The price needs improvement."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"There were some settings we had issues with."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"Email alert customization is limited."

More New Relic cons

"Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points."

"It may be helpful to have more options in the alerting section."

"I would like to see a friendlier user interface in the administration tool."

"That user interface for selecting things needs to be a little more intuitive."

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

"It would be very nice to have the Cisco ACI option included in the regular license."

"Maybe they could provide a little bit more flexibility on creating custom dashboards."

More Statseeker cons

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."

"We feel it's a little bit pricey."

"The pricing is fine."

"Pricing is better with New Relic APM than Dynatrace."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"The pricing and licensing are too high."

More New Relic pricing and cost advice

"It would definitely be a yearly licensing cost, but I don't know what it is."

"The licensing cost is yearly and it's $5,000 to $8,000, I think."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."

"Statseeker is pretty cheap."

"We paid $5,000 to $10,000 a year in maintenance."

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."

More Statseeker pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

881,176 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Educational Organization

10%

Manufacturing Company

Energy/Utilities Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	6
Large Enterprise	34

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

See all answers

What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

See all answers

What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

See all answers

What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

Comparisons

Dynatrace vs New Relic

Compared 10% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 3% of the time

More New Relic Competitors

SolarWinds NPM vs Statseeker

Compared 29% of the time

Zabbix vs Statseeker

Compared 19% of the time

Pico Corvil Analytics vs Statseeker

Compared 15% of the time

WhatsUp Gold vs Statseeker

Compared 12% of the time

Meraki Dashboard vs Statseeker

Compared 12% of the time

More Statseeker Competitors

Product Reports

Buyer's Guide

New Relic

January 2026

Download New Relic product report

Buyer's Guide

Statseeker

January 2026

Download Statseeker product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

New Relic vs. Statseeker

December 2025

Free Report: New Relic vs. Statseeker

Find out what your peers are saying about New Relic vs. Statseeker and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,176 professionals have used our research since 2012.

See our New Relic vs. Statseeker report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.