New Relic vs Plixer Scrutinizer comparison

New Relic and Plixer are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.2, while Plixer is ranked #72. New Relic holds a 1.5% mindshare in NMS, compared to Plixer’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 92% of Plixer users who would recommend it.

New Relic

Read 176 New Relic reviews

24,526 Views
7,113 Comparison Views

94% willing to recommend

Plixer Scrutinizer

Read 15 Plixer Scrutinizer reviews

3,344 Views
2,508 Comparison Views

92% willing to recommend

New Relic

Plixer Scrutinizer

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Plixer Scrutinizer are competitors in the monitoring and analytics tools category. New Relic has an upper hand in application monitoring due to its extensive functionality and user-friendliness, whereas Plixer excels in network monitoring with its detailed data context capabilities.

Features: New Relic offers comprehensive application performance monitoring, real-time performance statistics, and insightful transaction tracing. Plixer Scrutinizer provides detailed network traffic analysis, seamless integration with various devices, and robust security issue detection.

Room for Improvement: New Relic users point out concerns with data privacy, complex pricing, and a demand for more granular insights. They also call for better integration and more accessible error reporting. Plixer Scrutinizer could improve its user interface and updating process, as well as enhance its scalability and ease of use.

Ease of Deployment and Customer Service: New Relic primarily supports public and hybrid cloud deployments, offering flexible solutions suitable for diverse infrastructure needs, with commendable customer service noted for its responsiveness. Plixer Scrutinizer focuses on on-premises deployment and is recognized for consistent support service, although its setup is more involved compared to New Relic.

Pricing and ROI: New Relic's pricing is seen as high with complexities in cost structure, yet many find the investment worthwhile due to its productivity impact. Plixer Scrutinizer has competitive pricing based on the number of monitored sensors, providing good value and flexible license management, with its ROI highlighted by effective network monitoring capabilities.

To learn more, read our detailed New Relic vs. Plixer Scrutinizer Report (Updated: August 2026).

Buyer's Guide

New Relic vs. Plixer Scrutinizer

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Plixer Scrutinizer

Ranking in Network Monitoring Software

72nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
Plixer Scrutinizer	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Ira Mulyanti

Sales Director at ARGA SOLUSI

An affordable product with great integration capabilities

Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a really awesome tool, giving you in and out of your entire backend framework in a cohesive manner."

"The initial setup is straightforward. It is easy to track and easy to follow."

"The most valuable feature is the transparency into how applications are running."

"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."

"The most valuable feature is the ability to manage the application flow."

"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

More New Relic pros

"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."

"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."

"Scrutinizer does exactly what we need it to do; we're very happy with it, we're not looking to change in the short-term or long-term, and it's a product that runs without any issues and gives the information that we need."

"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."

"If you have a large network then this product is totally invaluable."

"The internal reputation of our IT to resolve historical bandwidth problems has 100 percent improved."

"It helps us determine what is going on with our Internet and who is hogging it all up, and if we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."

"I honestly don't think there are many areas where Scrutinizer could be improved; it's a pretty robust, out-of-the-box solution."

More Plixer Scrutinizer pros

Cons

"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."

"I would like better alerting."

"The biggest issue is the lack of mobile support from the website."

"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."

"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."

"I have noticed discrepancies between New Relic's documentation and Terraform resources."

"We had a problem where our application crashed because of New Relic."

"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."

More New Relic cons

"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."

"They're working on the security areas, so it can provide more insight."

"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."

"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."

"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out."

"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."

"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day."

"There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point."

More Plixer Scrutinizer cons

Pricing and Cost Advice

"Comparatively, the pricing is expensive."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The solution is cheap, but prices can go up when users grow."

"I loved this product, but we can no longer afford it, so we dropped it."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The price was one of the reasons we chose this solution."

"The price of New Relic could improve. It is expensive."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

More New Relic pricing and cost advice

"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."

"Compared to some of the other tools we have, it's incredibly reasonably priced."

"We just renewed. The pricing is 5,000 euro per year. This is the final price. All tax (20 percent) is included."

"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."

"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."

"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."

"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."

"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."

More Plixer Scrutinizer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Financial Services Firm

11%

Outsourcing Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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Product Reports

Buyer's Guide

New Relic

August 2026

Download New Relic product report

Buyer's Guide

Plixer Scrutinizer

August 2026

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Plixer Scrutinizer provides enhanced network traffic management and security analytics, enabling organizations to quickly identify bandwidth issues and threats through comprehensive reporting and real-time monitoring.

Plixer Scrutinizer is a network monitoring tool that efficiently manages and visualizes traffic to detect bandwidth utilization and security threats. Its integration capabilities and compatibility with network devices enhance data context, ensuring robust network visibility. Organizations leverage its rapid data processing and extensive customization options for specific needs, supporting both on-premise and cloud deployment strategies.

What are the key features of Plixer Scrutinizer?

Comprehensive Reporting: Offers detailed insights to facilitate informed decision-making.
User-Friendly Interface: Simplifies navigation and improves user experience.
Advanced Security Analytics: Provides enhanced security threat detection capabilities.
Integration Capabilities: Ensures seamless compatibility with network devices and security products.
Real-Time Traffic Monitoring: Allows for immediate network traffic assessment.
Customization Options: Adapts to specific organizational needs and requirements.

What benefits and ROI should users expect from Plixer Scrutinizer?

Efficient Bandwidth Management: Ensures optimal utilization and performance.
Enhanced Threat Detection: Identifies and mitigates security risks promptly.
Improved Network Visibility: Offers comprehensive oversight of network activities.
Cost-effective Data Processing: Reduces operational costs through streamlined processes.

In sectors like telecommunications, educational institutions, and healthcare, Plixer Scrutinizer supports network monitoring and troubleshooting. It helps track bandwidth utilization and security, enabling capacity planning and analyzing traffic across multiple vendor environments.

Plixer

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Buyer's Guide

New Relic vs. Plixer Scrutinizer

August 2026

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