New Relic vs Plixer Scrutinizer comparison

New Relic and Plixer are both solutions in the Network Monitoring Software category. New Relic is ranked #7 with an average rating of 7.8, while Plixer is ranked #53 with an average rating of 8.0. New Relic holds a 2.0% mindshare in NMS, compared to Plixer’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 92% of Plixer users who would recommend it.

New Relic

Read 158 New Relic reviews

3,992 Views
3,179 Comparison Views

94% willing to recommend

Plixer Scrutinizer

Read 15 Plixer Scrutinizer reviews

975 Views
383 Comparison Views

92% willing to recommend

New Relic

Plixer Scrutinizer

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Plixer Scrutinizer are competitors in the monitoring and analytics tools category. New Relic has an upper hand in application monitoring due to its extensive functionality and user-friendliness, whereas Plixer excels in network monitoring with its detailed data context capabilities.

Features: New Relic offers comprehensive application performance monitoring, real-time performance statistics, and insightful transaction tracing. Plixer Scrutinizer provides detailed network traffic analysis, seamless integration with various devices, and robust security issue detection.

Room for Improvement: New Relic users point out concerns with data privacy, complex pricing, and a demand for more granular insights. They also call for better integration and more accessible error reporting. Plixer Scrutinizer could improve its user interface and updating process, as well as enhance its scalability and ease of use.

Ease of Deployment and Customer Service: New Relic primarily supports public and hybrid cloud deployments, offering flexible solutions suitable for diverse infrastructure needs, with commendable customer service noted for its responsiveness. Plixer Scrutinizer focuses on on-premises deployment and is recognized for consistent support service, although its setup is more involved compared to New Relic.

Pricing and ROI: New Relic's pricing is seen as high with complexities in cost structure, yet many find the investment worthwhile due to its productivity impact. Plixer Scrutinizer has competitive pricing based on the number of monitored sensors, providing good value and flexible license management, with its ROI highlighted by effective network monitoring capabilities.

To learn more, read our detailed New Relic vs. Plixer Scrutinizer Report (Updated: April 2025).

Buyer's Guide

New Relic vs. Plixer Scrutinizer

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

Plixer Scrutinizer

Ranking in Network Monitoring Software

53rd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.8% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Ronald Jansen

Owner/President at Abraxax

Reporting is extensive, flexible, and can be custom-made in just a short time

In terms of additional features I'd like to see in the next release of Plixer Scrutinizer, I can't think of any because you can do some integration with other monitoring tools that are not strong in NetFlow or don't have NetFlow at all. There are also some integration possibilities in the product, plus there are alerts, too. Plixer Scrutinizer is a pretty complete product. There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"The most valuable features of New Relic are the reports and ease of use."

"The most valuable feature of New Relic is its ease of use."

"They have baseline level alerting."

"It is a software solution as a service, so I don't have to manage it on-premise."

"The most important thing is that it tells us where the latency in throughput and response time are."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

More New Relic pros

"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."

"It helps us determine what is going on with our Internet and who is hogging it all up. If we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."

"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."

"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."

"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."

"One feature I found most valuable in Plixer Scrutinizer is the very extensive reporting. Reporting is very flexible, though sometimes you need a little bit of support from Plixer Scrutinizer to create custom-made reporting in a very short time. Reporting is a very strong feature of the product."

"There are other tools out there that will do what Scrutinizer does. But what I have found with Scrutinizer is that it does it very quickly. I've taken 25 million individual data fragments from the different sensors, and it has graphed that and mapped it and presented a picture within 30 seconds. It has a very efficient database algorithm that I am really impressed with."

"The most valuable features of Plixer Scrutinizer are its ease of use, accessibility, and UI."

More Plixer Scrutinizer pros

Cons

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."

"The price could improve."

"Compared to their competitors, they are missing some features at the moment."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

More New Relic cons

"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."

"There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point."

"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."

"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."

"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."

"We couldn't get it set up properly."

"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."

"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out. Another room for improvement in the solution is its lack of SaaS offering which some customers were looking for. My company deals in small to medium businesses, mid-market, and some customers wanted the SaaS feature which Plixer Scrutinizer doesn't offer. What I'd like to see in the next release of the solution is for it to have a SaaS offering because my company also deals with educational spaces and smaller businesses that just don't have the staff that can implement this. If there's either a managed service or SaaS-based offering to just make it a little easier for those types of customers, it would be a great addition to Plixer Scrutinizer."

More Plixer Scrutinizer cons

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"The price depends on how many agents you want."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"I loved this product, but we can no longer afford it, so we dropped it."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The solution is cheap, but prices can go up when users grow."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

More New Relic pricing and cost advice

"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."

"We have increased the license over time. We have added more licenses as the network has grown."

"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."

"Our entire solution, amortized over five years, is in the vicinity of $40,000 to $50,000 a year."

"We recently bought a license upgrade, so we will integrate more exporters. We upgraded from a 25 exporter license to a 50 exporter license. Therefore, there will be more flows, and this will be an extension. I don't know when we will purchase a faster server, because the server that we have is quite new."

"The license is per device. We have 50 devices."

"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."

"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."

More Plixer Scrutinizer pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

45%

Computer Software Company

Financial Services Firm

Manufacturing Company

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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What do you like most about Plixer Scrutinizer?

Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features.

See all answers

What is your experience regarding pricing and costs for Plixer Scrutinizer?

I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive.

See all answers

What needs improvement with Plixer Scrutinizer?

I don't have deep enough knowledge to comment on what requires improvements in Plixer Scrutinizer. In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required.

See all answers

Comparisons

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Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

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SolarWinds NetFlow Traffic Analyzer vs Plixer Scrutinizer

Compared 26% of the time

Cisco Secure Network Analytics vs Plixer Scrutinizer

Compared 26% of the time

PRTG Network Monitor vs Plixer Scrutinizer

Compared 17% of the time

Kentik vs Plixer Scrutinizer

Compared 17% of the time

LogicMonitor vs Plixer Scrutinizer

Compared 14% of the time

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Product Reports

Buyer's Guide

New Relic

May 2025

Download New Relic product report

Buyer's Guide

Plixer Scrutinizer

May 2025

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

The Scrutinizer incident response system leverages network traffic analytics to provide active monitoring, visualization, and reporting of network and security incidents. The system quickly delivers the rich forensic data needed by IT professionals to support fast and efficient incident response.

Plixer

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Buyer's Guide

New Relic vs. Plixer Scrutinizer

April 2025

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