New Relic vs Plixer Scrutinizer comparison

New Relic and Plixer are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.1, while Plixer is ranked #74. New Relic holds a 1.5% mindshare in NMS, compared to Plixer’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 92% of Plixer users who would recommend it.

New Relic

Read 173 New Relic reviews

14,037 Views
3,650 Comparison Views

94% willing to recommend

Plixer Scrutinizer

Read 15 Plixer Scrutinizer reviews

1,916 Views
1,437 Comparison Views

92% willing to recommend

New Relic

Plixer Scrutinizer

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Plixer Scrutinizer are competitors in the monitoring and analytics tools category. New Relic has an upper hand in application monitoring due to its extensive functionality and user-friendliness, whereas Plixer excels in network monitoring with its detailed data context capabilities.

Features: New Relic offers comprehensive application performance monitoring, real-time performance statistics, and insightful transaction tracing. Plixer Scrutinizer provides detailed network traffic analysis, seamless integration with various devices, and robust security issue detection.

Room for Improvement: New Relic users point out concerns with data privacy, complex pricing, and a demand for more granular insights. They also call for better integration and more accessible error reporting. Plixer Scrutinizer could improve its user interface and updating process, as well as enhance its scalability and ease of use.

Ease of Deployment and Customer Service: New Relic primarily supports public and hybrid cloud deployments, offering flexible solutions suitable for diverse infrastructure needs, with commendable customer service noted for its responsiveness. Plixer Scrutinizer focuses on on-premises deployment and is recognized for consistent support service, although its setup is more involved compared to New Relic.

Pricing and ROI: New Relic's pricing is seen as high with complexities in cost structure, yet many find the investment worthwhile due to its productivity impact. Plixer Scrutinizer has competitive pricing based on the number of monitored sensors, providing good value and flexible license management, with its ROI highlighted by effective network monitoring capabilities.

To learn more, read our detailed New Relic vs. Plixer Scrutinizer Report (Updated: March 2026).

Buyer's Guide

New Relic vs. Plixer Scrutinizer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Plixer Scrutinizer

Ranking in Network Monitoring Software

74th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.4% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
Plixer Scrutinizer	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Ira Mulyanti

Sales Director at ARGA SOLUSI

An affordable product with great integration capabilities

Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature is that the synthetic alert stays open until the issue is resolved."

"This is an awesome APM, and solves a lot of the problems that were in the interactions between system components and micro services, to see how the system between the backend, middle tier, and front-end works."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"It is one of the things that helps DevOps work in our organization and has helped stop finger pointing."

"However, as a dev-ops tool, it has been priceless."

"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."

"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."

"With our micro-services, we have basic analytics, and it is super simple to set up."

More New Relic pros

"For security purposes, it is really a very powerful product."

"The reporting and generating troubleshooting reports would be the best feature; our host-to-host conversation reporting."

"It helps us determine what is going on with our Internet and who is hogging it all up, and if we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."

"I honestly don't think there are many areas where Scrutinizer could be improved; it's a pretty robust, out-of-the-box solution."

"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."

"If you have a large network then this product is totally invaluable."

"We see things that we did not see before; it's opened up peoples' eyes among our network folks and overall it has had a good, positive impact."

"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."

More Plixer Scrutinizer pros

Cons

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"It’s generally stable, but last year it was a little flaky."

"The thing missing from these platforms is connectivity."

"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."

"Probably make the query language a little bit easier."

"Raw transaction didn’t give us data that we needed."

"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."

More New Relic cons

"There is room for improvement around the data that they have on the website about solutions."

"The visual acuity of how it presents data can sometimes be confusing."

"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."

"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents."

"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."

"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."

"It would be useful if there was a way to back up the configuration information."

"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."

More Plixer Scrutinizer cons

Pricing and Cost Advice

"We're paying for the New Relic APM license annually."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The solution is less expensive than AppNeta."

"The price was one of the reasons we chose this solution."

"The price depends on how many agents you want."

More New Relic pricing and cost advice

"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."

"We have increased the license over time. We have added more licenses as the network has grown."

"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."

"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."

"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."

"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."

"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."

"Compared to some of the other tools we have, it's incredibly reasonably priced."

More Plixer Scrutinizer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Retailer

Financial Services Firm

11%

Government

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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Compared 11% of the time

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Compared 8% of the time

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Compared 8% of the time

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

New Relic

March 2026

Download New Relic product report

Buyer's Guide

Plixer Scrutinizer

March 2026

Download Plixer Scrutinizer product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

The Scrutinizer incident response system leverages network traffic analytics to provide active monitoring, visualization, and reporting of network and security incidents. The system quickly delivers the rich forensic data needed by IT professionals to support fast and efficient incident response.

Plixer

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Buyer's Guide

New Relic vs. Plixer Scrutinizer

March 2026

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