We performed a comparison between New Relic and Plixer Scrutinizer based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable feature is the ability to manage the application flow."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The monitoring so far has been good and we are happy with it."
"It offers helpful user metrics so we can learn more about the user experience."
"It is stable and scalable."
"Visualization of the network traffic is the most valuable feature. It allows you to drill into information quite quickly."
"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."
"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."
"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
"We have had many requests to understand in the network which devices are connected to others. Most people don't have this information or are able to establish a map of data flow everywhere around the network. Scrutinizer can really help with this. We are using it to understand who is talking to what, how, and which protocols can help us to improve security and analyze flow."
"The most valuable features of Plixer Scrutinizer are its ease of use, accessibility, and UI."
"The Wi-Fi side needs improvement."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The price could improve."
"Compared to their competitors, they are missing some features at the moment."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."
"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out. Another room for improvement in the solution is its lack of SaaS offering which some customers were looking for. My company deals in small to medium businesses, mid-market, and some customers wanted the SaaS feature which Plixer Scrutinizer doesn't offer. What I'd like to see in the next release of the solution is for it to have a SaaS offering because my company also deals with educational spaces and smaller businesses that just don't have the staff that can implement this. If there's either a managed service or SaaS-based offering to just make it a little easier for those types of customers, it would be a great addition to Plixer Scrutinizer."
"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."
"There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while Plixer Scrutinizer is ranked 48th in Network Monitoring Software with 15 reviews. New Relic is rated 8.6, while Plixer Scrutinizer is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Plixer Scrutinizer writes "Advanced reporting runs analytics on NetFlow and provides signature-based recognition of problems in the network environment". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Plixer Scrutinizer is most compared with SolarWinds NetFlow Traffic Analyzer, Flowmon , ManageEngine NetFlow Analyzer, Cisco Secure Network Analytics and PRTG Network Monitor. See our New Relic vs. Plixer Scrutinizer report.
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