New Relic Solutions [Private Offer Only] vs PubNub comparison

New Relic Solutions [Privat...

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Executive Summary

We performed a comparison between New Relic Solutions [Private Offer Only] and PubNub based on real PeerSpot user reviews.

Find out in this report how the two AWS Marketplace solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic Solutions [Private Offer Only] vs. PubNub Report (Updated: October 2026).

New Relic Solutions [Private Offer Only] vs. PubNub

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Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic Solutions [Privat...

Ranking in AWS Marketplace

494th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

PubNub

Ranking in AWS Marketplace

19th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Dr. Abdullah Malik, PhD

Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited

Monitoring has improved latency analysis and now supports precise root cause detection

I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

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Kirtishil Patil

Senior Frontend Developer at Globant

Real-time chat has boosted one-to-one messaging and user engagement in my mobile projects

The best features PubNub offers, in my opinion, are one-to-one chat, as I mentioned in my review, and the great SDK documentation which allows for easy integration that does not take much time. Setting up channels, message listeners, tracking user status to determine whether users are online or offline, and ensuring reliable message delivery are all great features. I find myself relying on all three of those features the most because the presence tracking is great, the delivery speed is superb compared to other SDKs, and the user status updates immediately pop up, which is significant. The integration is very easy, so any new developers can easily understand the integration process thanks to the clear documentation. PubNub has positively impacted my organization as I have received numerous reviews and feedback stating that the chat works much faster and cleaner, and everyone appreciates it, saying it feels powerful. After implementing PubNub, I noticed positive outcomes such as client feedback acknowledging that they enjoyed the chat features and found them much faster than in other applications, which I believe is very positive feedback for any organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."

"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."

"PubNub saves development time because we do not have to create a complete chat backend and frontend from scratch, enabling a plug-and-play approach that saves time, effort, and money for the company."

"PubNub has positively impacted my organization as I have received numerous reviews and feedback stating that the chat works much faster and cleaner, and everyone appreciates it, saying it feels powerful."

"If we had implemented all of this on our own, we would have had to hire at least 50 more employees for that, so we are very happy with PubNub and we have saved a lot of time."

"PubNub has positively impacted my organization by reducing implementation time and developers' work, making it very easy to implement and enabling fast development that has reduced the developers' time by 40-50%."

"PubNub's push notification and chat features stand out because of ease of use and very easy integration within our application."

"The speed and efficiency of PubNub, which helps transfer data in real-time with very low latency, received positive feedback from our customers."

Cons

"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."

"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."

"Regarding customer support from PubNub, around six years ago, we did not receive good support."

"The reliability of PubNub is really good, but occasionally we face issues where users complain about messages or push notifications not being delivered within a short period of time, as it occasionally takes longer, which could be due to outages."

"I believe PubNub can improve in terms of pricing transparency, as I previously mentioned, since that is the only thing I think should be improved because for smaller projects or startups, estimating scaling costs can be challenging."

"Most of the time there are some instances at the load peak hours or sometimes payload is missed by the application or SDK at the SDK level."

"I gave PubNub a rating of nine out of ten because of the many features discussed, but I deducted one point because the cost increases with scale."

"Since PubNub is a paid library, it may not be useful for everyone."

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Top Industries

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Construction Company

32%

Comms Service Provider

13%

Manufacturing Company

12%

Outsourcing Company

Company Size

By reviewers

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Midsize Enterprise

Small Business

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Questions from the Community

What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?

The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...

What needs improvement with New Relic Solutions [Private Offer Only]?

What is your primary use case for New Relic Solutions [Private Offer Only]?

The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...

What is your experience regarding pricing and costs for PubNub?

The setup cost is very low. Regarding pricing, when the data scales, the pricing increases gradually, but PubNub does not charge much in the initial phase.

What needs improvement with PubNub?

The subscription and the SDK part can be improved. If the client is offline and the application is killed, and the user comes back again, sometimes the subscription to the channel is missed, so tha...

What is your primary use case for PubNub?

We are mostly using PubNub for payload sending and for live chat. We are a mobile-based application with an admin side, so it's a live chat application. Whenever a user comes online or offline ...

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Comparisons

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New Relic Solutions [Private Offer Only] report

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Overview

New Relic Solutions [Private Offer Only] provides targeted use cases and features that are ideal for businesses seeking detailed monitoring and analytics for their applications and infrastructure.

This offer enables companies to leverage New Relic's extensive capabilities in enhancing operational efficiency through comprehensive monitoring. With tailored tools for performance tracking, businesses gain insight into their digital landscape, allowing them to address performance issues proactively. This ability to track and resolve performance challenges promptly ensures that enterprises remain agile and competitive in their respective markets.

What are the key features of New Relic Solutions [Private Offer Only]?

Full-Stack Monitoring: Delivers insights across the entire tech stack, enabling real-time issue diagnosis.
Custom Dashboards: Allows customization to represent data in the most relevant and accessible way.
Advanced Alerting: Helps users stay ahead of potential issues with smart alerts based on thresholds and anomalies.
Distributed Tracing: Offers a clear view of application dependencies and performance bottlenecks.

What benefits and ROI can users expect?

Improved Application Performance: Enhances the performance and reliability of applications, leading to increased end-user satisfaction.
Cost Efficiency: Identifies performance issues early, reducing downtime and associated expenses.
Data-Driven Decision Making: Empowers teams with actionable insights aiding in strategic planning and optimization.
Scalability: Supports business growth by efficiently adapting to increased workloads and expanded infrastructure.

Used in technology, finance, and retail sectors, New Relic Solutions [Private Offer Only] aligns perfectly with industry-specific requirements, offering customizations suitable for diverse business environments. Its ability to integrate seamlessly makes it a preferred choice for businesses looking to enhance their IT operations.

Carahsoft

PubNub delivers real-time communication solutions that enable seamless data transmission, catering to businesses requiring instant messaging and tracking capabilities. It supports developers with robust SDKs and multiple protocol integrations for scalable and reliable applications.

Specializing in real-time interactivity, PubNub offers a platform designed for scalability and efficiency. It provides a secure and globally distributed network to manage millions of messages per second with low latency. Businesses leverage PubNub for chat applications, live audience engagement, IoT device management, and more. The dynamic infrastructure facilitates rapid development and deployment, making it a preferred choice for developers seeking to enhance connectivity and data flow.

What are PubNub's most important features?

Real-Time Messaging: Instantly delivers messages to ensure immediate communication across platforms.
Presence Detection: Monitors online status, allowing apps to react dynamically to users coming online or going offline.
Stream Controller: Manages data streams independently across numerous channels for enhanced organization.
Data Encryption: Ensures secure data communication through end-to-end encryption for user privacy.
Push Notifications: Provides timely alerts to users, keeping them informed and engaged with minimal delay.

What are the benefits or ROI to consider?

Scalability: Supports rapid growth in user base without performance degradation.
Latency Reduction: Enhances user experience by minimizing delays in data transmission.
Cost Efficiency: Reduces infrastructure costs by pre-built integrations that cut down implementation time.
Security: Protects data integrity, fostering trust with users through robust encryption protocols.
Developer Support: Offers comprehensive documentation and SDKs for simplified development and integration.

In the finance industry, PubNub supports instant transaction alerts and stock trading applications by providing the real-time data processing that is crucial for market activities. E-commerce platforms use PubNub to handle customer queries and facilitate live support. Its implementation in IoT allows for efficient device monitoring and smart city applications. Gaming companies rely on PubNub for multiplayer matchmaking and live event streaming, creating immersive experiences for users worldwide.

New Relic Solutions [Private Offer Only] vs. PubNub