Netsurion vs Trend Micro Managed XDR comparison

Netsurion and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Netsurion is ranked #37, while Trend Micro is ranked #16 with an average rating of 8.3. Netsurion holds a 0.7% mindshare in MDR, compared to Trend Micro’s 1.5% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Netsurion

Read 24 Netsurion reviews

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494 Comparison Views

92% willing to recommend

Trend Micro Managed XDR

Read 7 Trend Micro Managed XDR reviews

1,620 Views
1,620 Comparison Views

100% willing to recommend

Netsurion

Trend Micro Managed XDR

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro Managed XDR and Netsurion are competing products in the cybersecurity space. Netsurion often appears superior in feature set, while Trend Micro XDR is favored for pricing and customer support, offering a balanced proposition for cost-effective security management.

Features: Trend Micro XDR prioritizes integration across multiple environments and advanced threat detection capabilities. Its detection and response methodology against virus and ransomware is critical. It is most effective in government, banking, and education sectors. Netsurion excels with its comprehensive network security features and real-time threat intelligence. The integration of its MITRE ATT&CK framework, comprehensive support, and robust network-focused approach stands out.

Room for Improvement: Trend Micro XDR could enhance its user interface and expand on its integration capabilities. Additional automated threat response options would add value. More customization options for reporting would be beneficial. Netsurion could improve by providing more detailed real-time alerts and quicker support response times. Simplifying its overall deployment process and lowering initial setup costs would also help.

Ease of Deployment and Customer Service: Trend Micro XDR provides a straightforward deployment with comprehensive support services, emphasizing cross-platform compatibility and offering extensive ongoing support. Netsurion emphasizes quick deployment options with dedicated support aimed at enhancing security workflow efficiency, though Trend Micro's support services are more extensive.

Pricing and ROI: Trend Micro XDR offers an appealing pricing model with clear cost benefits and strong ROI due to its integration capabilities. Netsurion may have higher initial setup costs but offers long-term value through its advanced security offerings. The main difference is Trend Micro's cost-effective approach, balancing features and affordability, contrasting with Netsurion focusing on premium security features justifying a higher investment.

To learn more, read our detailed Netsurion vs. Trend Micro Managed XDR Report (Updated: January 2026).

Buyer's Guide

Netsurion vs. Trend Micro Managed XDR

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Managed Detection and Response (MDR)

37th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (53rd), SOC as a Service (14th), Extended Detection and Response (XDR) (47th)

Trend Micro Managed XDR

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Netsurion is 0.7%, up from 0.4% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Trend Micro Managed XDR	1.5%
Netsurion	0.7%
Other	97.8%

Managed Detection and Response (MDR)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Kapil-Gaur

Manager at a insurance company with 10,001+ employees

Centralized console enables efficient incident management and threat intelligence integration

I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"Expediting incident response is really great."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

More Netsurion pros

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"The features are such that MDR is a part of XDR, which includes different products."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The response time to any issues is very quick, providing a high level of client satisfaction."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"The most valuable feature of Trend Micro Managed XDR is the console."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

Cons

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"I would like to see the dashboard come up more quickly."

More Netsurion cons

"There is a need for greater integration of non-Microsoft devices."

"The main drawback is the lack of local language support in Oman."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"On the financial side, it is quite expensive."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

Pricing and Cost Advice

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our pricing for Netsurion last year was US $52,000 per year."

More Netsurion pricing and cost advice

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

"Trend Micro's solutions are considerably more expensive than competitors."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"I rate the tool's pricing a six out of ten."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Performing Arts

16%

Manufacturing Company

Outsourcing Company

Retailer

Computer Software Company

14%

Performing Arts

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

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What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

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What is your experience regarding pricing and costs for Trend Micro Managed XDR?

The solution is on the higher side in terms of pricing, and the licensing is per user.

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What needs improvement with Trend Micro Managed XDR?

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Product Reports

Buyer's Guide

Netsurion

January 2026

Download Netsurion product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2025

Download Trend Micro Managed XDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

No data available

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Unigel, DHR Health

Buyer's Guide

Netsurion vs. Trend Micro Managed XDR

January 2026

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