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Netsurion vs Seceon Open Threat Management Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (17th)
Seceon Open Threat Manageme...
Ranking in Security Information and Event Management (SIEM)
28th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. The mindshare of Seceon Open Threat Management Platform is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
TamimKhan - PeerSpot reviewer
Customization options need improvement but valuable threat management features and reasonable pricing benefit service providers
We are a Managed Security Service Provider (MSSP), and we provide services to our customers Seceon Open Threat Management Platform offers valuable features such as XDR and EDR. I also find the SOC and SOAR features valuable. Log management is another key functionality of the product. There are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"It is effective because it has threat intelligence from across the world and constantly checks and updates for new threats."
"The solution is stable."
"It offers a holistic approach with multiple solutions blended into one platform."
"The main thing is the value proposition. It is one of the most sophisticated yet affordable solutions that I've come across. It is also one of the easiest-to-manage yet comprehensive solutions for a SOC analyst. Its customizations are really good, and it has a lot of integrations. It is multi-tenant and very fast to onboard. Its stability is 100%. We've never had an outage with it. It doesn't require extensive hardware resources. Its level of support is also very good. They have a very responsive technical team."
"You can use different solutions in a single platform which is very easy and attractive for customers."
"The most valuable feature of this solution is its artificial intelligence."
"The solution is very cost-effective compared to Splunk and LogRhythm."
"Seceon Open Threat Management Platform notifies only genuine alerts. It offers plenty of options that are suitable for MSPs."
 

Cons

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Netsurion's SOC can be a bit too aggressive at times."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there."
"The management console could use some enhancements."
"It would be ideal with the processing was more manageable. Not many customers are willing to have a dedicated server with two CPUs and one TB of memory. The cost of this is huge for a smaller organization."
"The product could be improved by including sandboxing capabilities in the next release."
"The dashboard has always been an issue."
"We are at the client’s end, offering services. They don’t know about security rules and benchmarks. We are working on the discovery and remediation but we don’t really have the intelligence that was available while working with other tools. Human working is also very essential for the solution. The automatic session is impossible to play since it needs to touch Redfin for further analysis. No one has breached our clients."
"For future releases, integrating incident response tools and improving communication on incident reporting could be beneficial."
"Seceon Open Threat Management Platform sells some add-ons as part of the whole suite but not individually. If they sold them individually, they could potentially attract more business."
 

Pricing and Cost Advice

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"Our pricing for Netsurion last year was US $52,000 per year."
"We used the solution's trial version for two months and later purchased it."
"The pricing is very competitive. It's not expensive."
"The price is quite reasonable."
"It has a per-asset model instead of an ingestion-based model, which gives predictable pricing. In terms of price, it is in the middle to lower range of SIEMs that it competes against. It is the most affordable solution that we have implemented so far. It was much more affordable than anything else I've implemented."
"The solution is cheap and very competitive. It offers good tuning in terms of the pricing. Other solutions like Palo Alto and IBM are more expensive."
"I find Seceon OTM's pricing to be reasonable, not too high or low, just okay for the market standards. I can't disclose specific figures, we pay on a quarterly basis under a service model. I would rate it eight out of ten. As a customer, I always hope for better pricing options."
"Seceon Open Threat Management Platform is cost-effective because it's a comprehensive platform that offers high availability."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
26%
Financial Services Firm
13%
Healthcare Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Seceon Open Threat Management Platform?
The algorithm used in Seceon OTM is clear and logical, categorizing events as needed. This helps us identify and respond to threats effectively.
What is your experience regarding pricing and costs for Seceon Open Threat Management Platform?
The pricing of Seceon Open Threat Management Platform is very reasonable.
What needs improvement with Seceon Open Threat Management Platform?
There are areas for improvement in the customization options. Every ( /products/every-reviews ) quarter, they are developing the platform with new updates based on feedback provided.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Seceon OTM, Seceon aiSIEM, aiSIEM, Seceon Open Threat Management
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Caduceus, SUNY
Find out what your peers are saying about Netsurion vs. Seceon Open Threat Management Platform and other solutions. Updated: April 2025.
853,271 professionals have used our research since 2012.