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NETSCOUT nGeniusONE vs Zenoss Cloud comparison

NETSCOUT and Zenoss are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #15 with an average rating of 8.5, while Zenoss is ranked #76. NETSCOUT holds a 1.5% mindshare in NMS, compared to Zenoss’s 0.6% mindshare. Additionally, 93% of NETSCOUT users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
NETSCOUT nGeniusONE
Read 50 NETSCOUT nGeniusONE reviews
  • 3,252 Views
  • 2,276 Comparison Views
93% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 1,401 Views
  • 757 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and NETSCOUT nGeniusONE compete in the network monitoring and management space. NETSCOUT nGeniusONE appears to have the upper hand with its robust features and higher return on investment.

Features: Zenoss Cloud provides real-time analytics, proactive alerts, and seamless integration with cloud environments, ensuring flexibility in scaling operations. It supports quick implementation and cost efficiency. NETSCOUT nGeniusONE offers comprehensive packet-level analysis, multi-cloud support, and detailed insights into network traffic, highlighting its advanced capabilities.

Room for Improvement: Zenoss Cloud could enhance its analytic depth, broaden feature set to match enterprise demands, and improve packet-level detail capabilities. More comprehensive training resources and documentation support would also be beneficial. NETSCOUT nGeniusONE could streamline its deployment process, improve initial cost feasibility, and offer more simplified integration with various platforms to enhance user experience.

Ease of Deployment and Customer Service: Zenoss Cloud offers streamlined deployment with flexible integration capabilities and responsive customer service, minimizing downtime. NETSCOUT nGeniusONE requires more intricate deployment steps, balanced by extensive documentation and comprehensive training resources, providing thorough support.

Pricing and ROI: Zenoss Cloud presents a cost-effective initial setup with a scalable pricing model that appeals to budget-conscious buyers, enabling quick returns through reduced monitoring costs. NETSCOUT nGeniusONE, with higher upfront costs, justifies this through its extensive features and long-term ROI, catering to those focused on detailed analytics and comprehensive solutions.

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To learn more, read our detailed NETSCOUT nGeniusONE vs. Zenoss Cloud Report (Updated: September 2025).
Buyer's Guide
NETSCOUT nGeniusONE vs. Zenoss Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
15th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
76th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (27th), IT Infrastructure Monitoring (51st), Container Monitoring (9th), Cloud Monitoring Software (39th), AIOps (26th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. The mindshare of Zenoss Cloud is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.5%
Zenoss Cloud0.6%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Mohammed Hassan - PeerSpot reviewer
Helps us by providing root cause analysis when it comes to latency and performance issues
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"It is an easy-to-scale platform."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The stability of this product is ok."
"The biggest advantage of NETSCOUT nGeniusONE is that when gathering logs, which require substantial bandwidth of more than 50 TB or 100 TB of data, NETSCOUT nGeniusONE can gather as much as possible."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
More NETSCOUT nGeniusONE pros
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
 

Cons

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"The solution could do more for security. It should offer more security-related features."
"Initial setup was complex."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"The solution is not easy to install."
More NETSCOUT nGeniusONE cons
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
 

Pricing and Cost Advice

"The product is too expensive compared to other products."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
"It is very expensive, but it's well worth the money."
"We have a premium customized contract for the solution."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
More NETSCOUT nGeniusONE pricing and cost advice
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Computer Software Company
16%
Financial Services Firm
10%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise37
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
See all answers
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
See all answers
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
See all answers
 

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Compared 4% of the time
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Compared 21% of the time
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Compared 7% of the time
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Product Reports

Buyer's Guide
NETSCOUT nGeniusONE
September 2025
NETSCOUT nGeniusONE reportDownload NETSCOUT nGeniusONE product report
Buyer's Guide
Zenoss Cloud
September 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

NETSCOUT nGenius, nGeniusONE
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
NETSCOUT
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

Cerner Corporation
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
NETSCOUT nGeniusONE vs. Zenoss Cloud
September 2025
Free Report: NETSCOUT nGeniusONE vs. Zenoss Cloud
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