NETSCOUT nGeniusONE vs Zenoss Cloud comparison

NETSCOUT and Zenoss are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Zenoss is ranked #76. NETSCOUT holds a 1.2% mindshare in NMS, compared to Zenoss’s 0.7% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

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2,650 Comparison Views

94% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,016 Views
968 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Zenoss Cloud

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and NETSCOUT nGeniusONE compete in the network monitoring and management space. NETSCOUT nGeniusONE appears to have the upper hand with its robust features and higher return on investment.

Features: Zenoss Cloud provides real-time analytics, proactive alerts, and seamless integration with cloud environments, ensuring flexibility in scaling operations. It supports quick implementation and cost efficiency. NETSCOUT nGeniusONE offers comprehensive packet-level analysis, multi-cloud support, and detailed insights into network traffic, highlighting its advanced capabilities.

Room for Improvement: Zenoss Cloud could enhance its analytic depth, broaden feature set to match enterprise demands, and improve packet-level detail capabilities. More comprehensive training resources and documentation support would also be beneficial. NETSCOUT nGeniusONE could streamline its deployment process, improve initial cost feasibility, and offer more simplified integration with various platforms to enhance user experience.

Ease of Deployment and Customer Service: Zenoss Cloud offers streamlined deployment with flexible integration capabilities and responsive customer service, minimizing downtime. NETSCOUT nGeniusONE requires more intricate deployment steps, balanced by extensive documentation and comprehensive training resources, providing thorough support.

Pricing and ROI: Zenoss Cloud presents a cost-effective initial setup with a scalable pricing model that appeals to budget-conscious buyers, enabling quick returns through reduced monitoring costs. NETSCOUT nGeniusONE, with higher upfront costs, justifies this through its extensive features and long-term ROI, catering to those focused on detailed analytics and comprehensive solutions.

To learn more, read our detailed NETSCOUT nGeniusONE vs. Zenoss Cloud Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. Zenoss Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (28th), Event Monitoring (13th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (7th), Cloud Monitoring Software (43rd), AIOps (24th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
Zenoss Cloud	0.7%
Other	98.1%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The installation process is straightforward."

"The product is very good. We have very few problems."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

More NETSCOUT nGeniusONE pros

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"It's easy to use."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The product offers good documentation that helps with initial training."

"The most valuable feature is the flexible discovery mechanism."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

Cons

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"Its initial setup process is complicated."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

More NETSCOUT nGeniusONE cons

"It would be ideal if the product offered sound alerts."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

Pricing and Cost Advice

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"The price is only for acquisition; it's not a licence."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The product is too expensive compared to other products."

More NETSCOUT nGeniusONE pricing and cost advice

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

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Buyer's Guide

Zenoss Cloud

January 2026

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Also Known As

NETSCOUT nGenius, nGeniusONE

Cloud Monitoring, Zenoss Service Dynamics

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Cerner Corporation

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

NETSCOUT nGeniusONE vs. Zenoss Cloud

December 2025

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