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Netdata vs SolarWinds Hybrid Cloud Observability comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Netdata enhances productivity by reducing troubleshooting time, tool dependencies, and improving AWS infrastructure reliability, delivering substantial ROI.
Sentiment score
4.5
SolarWinds Hybrid Cloud Observability cuts costs with unified monitoring, alerting, and downtime reduction, but some prefer Grafana.
Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
Mid Software Engineer at Jumia Kenya
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
It saves time by issuing alerts that notify engineers about problems or incidents.
Business Developement Manager at I.ua
 

Customer Service

Sentiment score
7.4
Netdata's customer support is highly rated for its responsiveness, efficiency, and user satisfaction, often scoring nine out of ten.
Sentiment score
5.4
SolarWinds Hybrid Cloud Observability support is adequate, with varied response times and tailored needs in specific markets.
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
Technical Support Specialist at Accenture
The customer support has always been proactive and very responsive while handling our data growth.
Mid Software Engineer at Jumia Kenya
the support is quick and meets service-level agreements
Business Developement Manager at I.ua
I get an instant response and on-call support as well.
Solutions Architect at Cognizant
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Netdata efficiently manages data in healthcare and other sectors, demonstrating scalability and reliability across infrastructures and workloads.
Sentiment score
6.6
SolarWinds Hybrid Cloud Observability offers seamless scalability and high performance, with users praising its flexibility and robust hybrid model.
The product is very easy to scale.
Business Developement Manager at I.ua
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
Senior Lead at a tech vendor with 10,001+ employees
The scalability of SolarWinds Hybrid Cloud Observability is great.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.7
Netdata is praised for its stability, real-time monitoring, and reliable performance, ensuring minimal disruption and continuous service.
Sentiment score
6.3
SolarWinds Hybrid Cloud Observability is generally stable, with rare downtimes mainly due to improper deployment and necessary upgrades.
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
We have to put a lot of communication in place because if we are trying to take SolarWinds Hybrid Cloud Observability down for upgrades, then obviously the entire observability or infrastructure monitoring is paused.
Associate Vice President at Wissen infotech
 

Room For Improvement

Netdata needs advanced customization, AI-driven monitoring, better integration, enhanced security, and improved data management for comprehensive functionality.
SolarWinds needs AI enhancement, smoother integration, better support, intuitive dashboard, expanded compatibility, and improved documentation and setup.
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Technical Support Specialist at Accenture
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Tech Ops Engineer at Zeller
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
Mid Software Engineer at Jumia Kenya
The solution could improve in areas such as CICD observability.
Business Developement Manager at I.ua
The initial setup and configuration can also be complex for new users.
Quality Auditing Associate at a tech vendor with 10,001+ employees
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
Senior Lead at a tech vendor with 10,001+ employees
 

Setup Cost

SolarWinds offers reasonable node-based pricing, but renewal changes and regional variations necessitate strategic negotiations for optimal investment.
Pricing visibility helped us understand usage and plan costs effectively.
Mid Software Engineer at Jumia Kenya
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
Technical Support Specialist at Accenture
We approached SolarWinds Hybrid Cloud Observability directly and the quotation that they gave was a very expensive one.
Associate Vice President at Wissen infotech
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
Business Developement Manager at I.ua
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Valuable Features

Netdata enhances operational efficiency with real-time monitoring, AI insights, scalability, seamless AWS integration, and advanced security features.
SolarWinds Hybrid Cloud Observability provides comprehensive monitoring, proactive insights, and rapid troubleshooting for efficient multi-location network management.
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Tech Ops Engineer at Zeller
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Technical Support Specialist at Accenture
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
Mid Software Engineer at Jumia Kenya
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
Business Developement Manager at I.ua
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Solutions Architect at Cognizant
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
Quality Auditing Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

Netdata
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Server Monitoring (14th), IT Infrastructure Monitoring (41st)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
16th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Netdata is 1.7%, up from 1.4% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds Hybrid Cloud Observability1.2%
Netdata1.7%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

Peter Kitonga - PeerSpot reviewer
Mid Software Engineer at Jumia Kenya
Real-time monitoring has improved AWS visibility and reduces downtime for critical services
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics. I find these features very valuable because they provide immediate visibility into CPU, memory, network, and server performance, helping us identify bottlenecks quickly, troubleshoot issues efficiently, and reduce downtime. The features I value most include excellent visibility, faster troubleshooting, and practical issue detection, which make Netdata infrastructure monitoring more efficient and reliable. AI governance and security capabilities are important for maintaining data privacy, access control, and transparency. I also value its focus on secure monitoring, controlled access, and protecting sensitive infrastructure data. Netdata has met my expectations through the AI-driven insights, which are generally useful and reliable for identifying performance anomalies and highlighting potential issues. They help us improve monitoring and speed up troubleshooting. Netdata integrates well with our AWS environment, providing useful visibility into server performance, resource utilization, and infrastructure health. It helps us monitor workloads, identify issues quickly, and maintain reliable operations.
Kalyan Kothali - PeerSpot reviewer
Associate Vice President at Wissen infotech
Unified dashboards have improved hybrid infrastructure monitoring and support daily operations
The dashboard and reporting can be improved. The way the dashboards are being configured and presented in SolarWinds Hybrid Cloud Observability has certain challenges. The look and feel and ease of configuring are areas where we see difficulties. There are certain limitations where we are not able to select the range or live details. Specifically, I want to have a trend analysis on certain thresholds, but those are tricky and we are not able to do that. We are currently downloading that and then using Excel to represent it. Those kinds of features are missing as of now. AI features in SolarWinds Hybrid Cloud Observability, we only started this in 2024. We are still stabilizing the environment. AI is the next thing, so we did not start looking into that yet. Even the dashboards that we are trying to build to understand the trend analysis in SolarWinds Hybrid Cloud Observability show always the live information. What is the current state, how many monitors, how many are green, how many are amber, where we have warnings, what are at risk, is the live information that we could build from the dashboard. When trying to analyze the thresholds or how much increase we need to make, or what the trend is happening, getting into those details is difficult. Building those kind of reports is a tricky one. We struggle a lot in that area.
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Top Industries

By visitors reading reviews
Transportation Company
63%
Comms Service Provider
8%
Financial Services Firm
4%
Computer Software Company
3%
Comms Service Provider
11%
Financial Services Firm
9%
Construction Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Netdata?
As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.
What needs improvement with Netdata?
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks. Additionally, broader native integrations with enterpr...
What is your primary use case for Netdata?
Netdata serves as my real-time monitoring and observability platform for infrastructure and application performance monitoring, providing highly detailed real-time metrics with minimal setup and lo...
What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
SolarWinds Hybrid Cloud Observability is device-based. How many devices we want to bring on board determines the cost. Technically, we have built multiple clusters based on the regions that we want...
What needs improvement with SolarWinds Hybrid Cloud Observability?
Regarding AI features in SolarWinds Hybrid Cloud Observability, we currently depend on other AI features such as BigPanda and other tools. There are some improvements in correlation, but it is stil...
What is your primary use case for SolarWinds Hybrid Cloud Observability?
Most valuable features of SolarWinds Hybrid Cloud Observability compared to the previous platform are not immediately apparent. However, since we have not fully moved to SaaS, I cannot comment on t...
 

Overview

Find out what your peers are saying about Datadog, Splunk, New Relic and others in Cloud Monitoring Software. Updated: October 2026.
920,769 professionals have used our research since 2012.