NetCrunch and ThousandEyes are competing in the network monitoring and analysis domain. ThousandEyes seems to have the upper hand due to its extensive feature set and broader network visibility.
Features: NetCrunch provides detailed network maps, real-time alerts, and root cause analysis, essential for infrastructure management. It offers tools for infrastructure visibility and automated response. ThousandEyes offers superior performance monitoring and insight across complex networks with focus on external dependencies like cloud services and internet-level visibility, providing broader insights into distributed networks.
Room for Improvement: NetCrunch could improve its scalability to handle large-scale networks more effectively and enhance its cloud integration capabilities. It may also benefit from more advanced external network monitoring features. ThousandEyes could simplify its initial deployment process and offer more cost-effective pricing options. It may also enhance its customer support responsiveness to match its competitor's feedback.
Ease of Deployment and Customer Service: NetCrunch is known for an easy deployment process that integrates seamlessly with existing networks, with efficient and responsive customer support. ThousandEyes requires more effort during initial deployment due to its expansive features but compensates with robust and scalable insights. Its customer service, while solid, may not receive the same level of praise for responsiveness.
Pricing and ROI: NetCrunch presents a cost-effective solution with potential for high ROI, especially for businesses focused on internal network management. ThousandEyes demands higher upfront investment, yet offers substantial long-term ROI by delivering extensive cloud and external network visibility. Pricing specifics depend on deployment scale and selected feature sets.
NetCrunch is the complete network monitoring solution for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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