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NetApp Data Infrastructure Insights vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp Data Infrastructure ...
Ranking in Cloud Monitoring Software
41st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Migration (14th), IT Infrastructure Monitoring (50th)
ThousandEyes
Ranking in Cloud Monitoring Software
13th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Network Monitoring Software (7th), Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of NetApp Data Infrastructure Insights is 1.2%, up from 0.3% compared to the previous year. The mindshare of ThousandEyes is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.4%
NetApp Data Infrastructure Insights1.2%
Other96.4%
Cloud Monitoring Software
 

Featured Reviews

Punit Waghela - PeerSpot reviewer
Technical Specialist at Softcell Technologies Limited
Reduces troubleshooting time and improves operational efficiency through a single console
NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.
Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"The solution is 98 percent stable."
"The solution is easy to deploy."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable features are integration and ease of use."
"Overall, I would rate ThousandEyes nine out of ten."
"ThousandEyes gives companies better visibility."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
 

Cons

"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex."
"The IP-based monitoring could be added in a future release."
"The first level of NetApp's technical support could be improved."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"Their pricing model needs improvement."
"The support is not very quick."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
"It might be practical to extend monitoring capabilities to include network devices"
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It would be nice if the solution covered other areas like server monitoring."
"The solution's network and reporting could be improved."
"I would like the product to offer more agility."
"They only offer synthetic requests."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
 

Pricing and Cost Advice

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"The solution is expensive."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"The solution's pricing is based on the device you purchase and includes support services."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Computer Software Company
15%
Financial Services Firm
8%
Consumer Goods Company
8%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What needs improvement with NetApp Cloud Insights?
In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...
What is your primary use case for NetApp Cloud Insights?
It is a monitoring and analysis tool. In our environment, we have different technologies such as VMware, Nutanix, or maybe a backup tool. Instead of monitoring them through different consoles, with...
What advice do you have for others considering NetApp Cloud Insights?
NetApp Cloud Insights delivers significant efficiencies in addressing performance issues as experienced by an application team running on a single VM. The VMware team must methodically check each c...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
 

Also Known As

Cloud Insights
No data available
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about NetApp Data Infrastructure Insights vs. ThousandEyes and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.