PRTG Network Monitor and NetApp Cloud Insights compete in the IT monitoring software category. PRTG seems to have the upper hand for general monitoring tasks due to its affordability and ease of use, whereas NetApp Cloud Insights is favored for its advanced monitoring capabilities in detailed infrastructure environments.
Features: PRTG Network Monitor is noted for its swift deployment, intuitive interface, and vast array of predefined sensors suitable for various monitoring tasks. Its capability to provide real-time alerts and historical data visualization is frequently highlighted. PRTG's adaptable licensing and regular updates ensure it meets diverse business needs. NetApp Cloud Insights shines with its advanced analytics and the ability to integrate virtualization, computing, and storage metrics, offering profound insights into complex IT infrastructures, especially where NetApp products are heavily utilized.
Room for Improvement: For PRTG Network Monitor, users suggest enhancing the flexibility of map designers, improving cloud and application monitoring, and generating more detailed SLA reports. There is also a call for better distributed network integration and more responsive mobile apps. In contrast, NetApp Cloud Insights could improve reporting simplicity, provide better IP-based monitoring, and refine its visualization tools to enhance user experience.
Ease of Deployment and Customer Service: PRTG Network Monitor is versatile in its deployment across Hybrid, On-premises, and Private Cloud setups, offering straightforward installation. However, its customer support is limited to European business hours, affecting some users' experiences. NetApp Cloud Insights supports Public, Private, and Hybrid Clouds, receiving positive feedback for its broad deployment capabilities and reliable technical support, despite requiring more technical engagement.
Pricing and ROI: PRTG is favored for its cost-effectiveness, especially in smaller environments, offering simple licensing with a free version. Costs can increase with scale due to sensor-based pricing, yet it remains more affordable than many alternatives. NetApp Cloud Insights can be expensive, particularly in multi-vendor settings, but offers savings for NetApp-specific setups, often justifying its cost with detailed data insights and operational cost reductions. Both aim for quick ROI, with PRTG focusing on ease and minimal training needs, while NetApp optimizes infrastructure management to reduce costs.
NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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