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N2WS Backup & Recovery vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Cloud Backup (31st), Disaster Recovery (DR) Software (22nd)
Unitrends
Ranking in Backup and Recovery
37th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of N2WS Backup & Recovery is 0.2%, up from 0.1% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The product is successful with the SMB market."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The most valuable feature is the ease of use."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The initial setup is easy."
"The backup and restore functionality is very easy to use and manage."
"The ability to back up both physical and virtual appliances under one roof."
"It is a quick and easy way to organize my backups and to keep track of them."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"Stability-wise, I rate this solution a nine out of ten."
"They have great support."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"It is an easy system to use. The support, if needed, is always willing to help."
"When I have had to use tech support, they've been very good."
 

Cons

"The GUI could be slightly improved."
"The GUI has room for improvement."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"There is room for improvement in stability."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"Network-based storage stability could be improved."
"The solution’s support and onboarding process needs to be improved."
"If the interface could be less complex, it is would be great."
"The ability to run just differentials without pulling the full on your archive."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"It could be a little more customizable."
"No appliance update notifications."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
 

Pricing and Cost Advice

"The price is not cheap, nor is it costly."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"It's very economical and worth the cost."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Pricing model constantly changes."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Unitrends is an expensive solution."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
14%
Manufacturing Company
12%
University
8%
Computer Software Company
13%
Manufacturing Company
10%
Educational Organization
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

N2WS Cloud Protection Manager
No data available
 

Overview

 

Sample Customers

Coca-Cola, tecRacer, Cloudar, Goodwill
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about N2WS Backup & Recovery vs. Unitrends and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.