We performed a comparison between N-able N-central and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The solution's service is good."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable feature of N-able N-central is the many options it has."
"The product is secure."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"The most valuable feature is the remote management capabilities."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The solution is easy to set up."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"The product is very stable."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The solution's overall integration should be improved."
"There is room for improvement in the development of custom monitoring services."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The integration with other applications could be better."
"AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"I have contacted customer service and support a couple of times, but it was not good."
"The solution is a little expensive."
"The security of the solution could be more secure."
"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."
"The solution is a bit expensive. It could be cheaper."
N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. N-able N-central is rated 9.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ManageEngine Endpoint Central and ConnectWise Automate, whereas TeamViewer Remote Management is most compared with Azure Bastion, NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA. See our N-able N-central vs. TeamViewer Remote Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.