MSP360 Backup vs Norton Small Business comparison

MSP360 and NortonLifeLock are both solutions in the Cloud Backup category. MSP360 is ranked #42 with an average rating of 7.0, while NortonLifeLock is ranked #12 with an average rating of 8.7. MSP360 holds a 0.9% mindshare in CB, compared to NortonLifeLock’s 0.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,351 Views
878 Comparison Views

100% willing to recommend

Norton Small Business

Read 11 Norton Small Business reviews

3,643 Views
73 Comparison Views

90% willing to recommend

MSP360 Backup

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Norton Small Business compete in the cloud backup and security domain. MSP360 Backup is favored for its pricing and support, whereas Norton Small Business is preferred for its comprehensive features, justifying its cost for many users.

Features: MSP360 Backup provides robust cloud storage options, advanced encryption, and easy integration with multiple cloud services. It offers high configurability, supports peer-to-peer backup using Minio, and block-level transfers to reduce transfer times. Norton Small Business includes antivirus protection, firewall, device backup, identity protection, and secure VPN. Its user-friendly dashboard ensures easy access, making it an all-in-one security solution.

Room for Improvement: MSP360 Backup could enhance its interface for better user experience, optimize the integration process with third-party services, and offer more flexible scheduling options. Norton Small Business could improve by reducing its initial setup costs, simplifying its feature set for less tech-savvy users, and providing more customizable pricing plans.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward implementation and integration in existing workflows, supported by reliable customer assistance. Norton Small Business is highlighted for its intuitive setup aided by extensive online resources and quick technical support responses. The simplicity of Norton’s deployment process may attract businesses looking for immediate security solutions.

Pricing and ROI: MSP360 Backup offers cost-effective and flexible pricing models that ensure substantial ROI for businesses focusing on backup solutions. Norton Small Business, although more expensive initially, provides long-term value through its comprehensive all-in-one protection, appealing to those who prioritize extensive security over budget limitations.

To learn more, read our detailed MSP360 Backup vs. Norton Small Business Report (Updated: July 2025).

Buyer's Guide

MSP360 Backup vs. Norton Small Business

July 2025

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Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

Norton Small Business

Ranking in Cloud Backup

12th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (6th), Endpoint Protection Platform (EPP) (14th)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of Norton Small Business is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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LAWAL YUSUF

IT auditor at SHEFFIELD HALLAM UNIVERSITY

Helps with password management and has good technical support services

We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"MSP360 Backup's most valuable feature is its backup interface."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Technical support is very good."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is simple to use and easy to configure."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

"The solution detects viruses very, very fast."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The performance is fine."

"The solution has good performance."

"The most valuable feature of Norton 360 has been its robust notification system."

"The product’s valuable feature is the availability of support services 24/7."

More Norton Small Business pros

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

"Norton 360’s features for device optimization could be better."

"The solution’s stability could be improved."

"The updates must be less frequent."

"The tool should be easily available in the market and should be cheaper."

"One area where Norton 360 could improve is the constant push for upselling."

"The tool's price is an area of concern where improvements are required."

"The integration with Android devices needs enhancement."

"I would like to see Norton 360 improve the speed of its cloud backup."

More Norton Small Business cons

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"Its pricing needs improvement."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

"The tool has a yearly licensing."

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Educational Organization

Construction Company

Real Estate/Law Firm

Comms Service Provider

11%

Computer Software Company

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

Acronis Cyber Protect vs MSP360 Backup

Compared 23% of the time

Veeam Data Platform vs MSP360 Backup

Compared 20% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

HP Wolf Security vs Norton Small Business

Compared 60% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 8% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 6% of the time

GravityZone Business Security vs Norton Small Business

Compared 4% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Buyer's Guide

Cloud Backup

June 2025

Download Norton Small Business product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

StratX

Information Not Available

Buyer's Guide

MSP360 Backup vs. Norton Small Business

July 2025

Free Report: MSP360 Backup vs. Norton Small Business

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