MSP360 Backup vs Norton Small Business comparison

MSP360 and NortonLifeLock are both solutions in the Cloud Backup category. MSP360 is ranked #47, while NortonLifeLock is ranked #38 with an average rating of 9.5. MSP360 holds a 1.3% mindshare in CB, compared to NortonLifeLock’s 0.5% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,207 Comparison Views

100% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

4,134 Views
413 Comparison Views

90% willing to recommend

MSP360 Backup

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Norton Small Business compete in the cloud backup and security domain. MSP360 Backup is favored for its pricing and support, whereas Norton Small Business is preferred for its comprehensive features, justifying its cost for many users.

Features: MSP360 Backup provides robust cloud storage options, advanced encryption, and easy integration with multiple cloud services. It offers high configurability, supports peer-to-peer backup using Minio, and block-level transfers to reduce transfer times. Norton Small Business includes antivirus protection, firewall, device backup, identity protection, and secure VPN. Its user-friendly dashboard ensures easy access, making it an all-in-one security solution.

Room for Improvement: MSP360 Backup could enhance its interface for better user experience, optimize the integration process with third-party services, and offer more flexible scheduling options. Norton Small Business could improve by reducing its initial setup costs, simplifying its feature set for less tech-savvy users, and providing more customizable pricing plans.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward implementation and integration in existing workflows, supported by reliable customer assistance. Norton Small Business is highlighted for its intuitive setup aided by extensive online resources and quick technical support responses. The simplicity of Norton’s deployment process may attract businesses looking for immediate security solutions.

Pricing and ROI: MSP360 Backup offers cost-effective and flexible pricing models that ensure substantial ROI for businesses focusing on backup solutions. Norton Small Business, although more expensive initially, provides long-term value through its comprehensive all-in-one protection, appealing to those who prioritize extensive security over budget limitations.

To learn more, read our detailed MSP360 Backup vs. Norton Small Business Report (Updated: March 2026).

Buyer's Guide

MSP360 Backup vs. Norton Small Business

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (58th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Norton Small Business

Ranking in Cloud Backup

38th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (12th), Endpoint Protection Platform (EPP) (29th)

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. The mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Norton Small Business	0.5%
MSP360 Backup	1.3%
Other	98.2%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Balaguru Paramasivan

Delivery Manager - DBA at HTC Global Services (INDIA) Private

The initial setup phase is very easy and user-friendly

I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"MSP360 Backup's most valuable feature is its backup interface."

"It has allowed me to implement a cost effective, highly configurable solution."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

"The most valuable feature of Norton 360 has been its robust notification system."

"The solution has good performance."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The performance is fine."

"The solution detects viruses very, very fast."

"The product’s valuable feature is the availability of support services 24/7."

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The graphics are looking a bit old and should be updated."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The product could be more user-friendly."

More MSP360 Backup cons

"The solution’s stability could be improved."

"The tool's price is an area of concern where improvements are required."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"One area where Norton 360 could improve is the constant push for upselling."

"The updates must be less frequent."

"The tool should be easily available in the market and should be cheaper."

"There's a need for enhanced security measures."

"Norton 360’s features for device optimization could be better."

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

"The price is fairly acceptable."

"The solution is cost-effective."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"It is an inexpensive product. We purchase its yearly license."

"The tool has a yearly licensing."

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Top Industries

By visitors reading reviews

Construction Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Comms Service Provider

11%

Manufacturing Company

Healthcare Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

What is your primary use case for Norton 360?

I use the solution for the general protection of my computer. It runs in the background.

See all answers

Comparisons

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 2% of the time

NinjaOne vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

HP Wolf Security vs Norton Small Business

Compared 33% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 6% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 5% of the time

Ivanti Connect Secure vs Norton Small Business

Compared 4% of the time

GravityZone Business Security vs Norton Small Business

Compared 3% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Buyer's Guide

Cloud Backup

March 2026

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

StratX

Information Not Available

Buyer's Guide

MSP360 Backup vs. Norton Small Business

March 2026

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