MSP360 Backup vs Norton Small Business comparison

MSP360 and NortonLifeLock are both solutions in the Cloud Backup category. MSP360 is ranked #44, while NortonLifeLock is ranked #37 with an average rating of 9.5. MSP360 holds a 1.5% mindshare in CB, compared to NortonLifeLock’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

4,923 Views
2,412 Comparison Views

100% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

5,102 Views
816 Comparison Views

90% willing to recommend

MSP360 Backup

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Norton Small Business compete in the cloud backup and security domain. MSP360 Backup is favored for its pricing and support, whereas Norton Small Business is preferred for its comprehensive features, justifying its cost for many users.

Features: MSP360 Backup provides robust cloud storage options, advanced encryption, and easy integration with multiple cloud services. It offers high configurability, supports peer-to-peer backup using Minio, and block-level transfers to reduce transfer times. Norton Small Business includes antivirus protection, firewall, device backup, identity protection, and secure VPN. Its user-friendly dashboard ensures easy access, making it an all-in-one security solution.

Room for Improvement: MSP360 Backup could enhance its interface for better user experience, optimize the integration process with third-party services, and offer more flexible scheduling options. Norton Small Business could improve by reducing its initial setup costs, simplifying its feature set for less tech-savvy users, and providing more customizable pricing plans.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward implementation and integration in existing workflows, supported by reliable customer assistance. Norton Small Business is highlighted for its intuitive setup aided by extensive online resources and quick technical support responses. The simplicity of Norton’s deployment process may attract businesses looking for immediate security solutions.

Pricing and ROI: MSP360 Backup offers cost-effective and flexible pricing models that ensure substantial ROI for businesses focusing on backup solutions. Norton Small Business, although more expensive initially, provides long-term value through its comprehensive all-in-one protection, appealing to those who prioritize extensive security over budget limitations.

To learn more, read our detailed MSP360 Backup vs. Norton Small Business Report (Updated: June 2026).

Buyer's Guide

MSP360 Backup vs. Norton Small Business

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (57th), Disaster Recovery (DR) Software (32nd), MSP Backup (6th)

Norton Small Business

Ranking in Cloud Backup

37th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (11th), Endpoint Protection Platform (EPP) (24th)

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Norton Small Business	0.6%
MSP360 Backup	1.5%
Other	97.9%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Balaguru Paramasivan

Delivery Manager - DBA at HTC Global Services (INDIA) Private

The initial setup phase is very easy and user-friendly

I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Technical support is very good."

"The initial setup is very easy. It's not overly complex."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is simple to use and easy to configure."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The most valuable feature of Norton 360 has been its robust notification system."

"The product’s valuable feature is the availability of support services 24/7."

"The performance is fine."

"The solution has good performance."

"The solution detects viruses very, very fast."

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The interface could use some updating."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The other issue is that I don't like the implementation of the SQL backup."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

"The solution’s stability could be improved."

"The updates must be less frequent."

"There's a need for enhanced security measures."

"The tool's price is an area of concern where improvements are required."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"One area where Norton 360 could improve is the constant push for upselling."

"The tool should be easily available in the market and should be cheaper."

"Norton 360’s features for device optimization could be better."

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"The tool has a yearly licensing."

"The solution is cost-effective."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

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Top Industries

By visitors reading reviews

Construction Company

15%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Comms Service Provider

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

What is your primary use case for Norton 360?

I use the solution for the general protection of my computer. It runs in the background.

See all answers

Comparisons

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

HP Wolf Security vs Norton Small Business

Compared 16% of the time

Ivanti Connect Secure vs Norton Small Business

Compared 6% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 6% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 5% of the time

SonicWall Global VPN Client vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Buyer's Guide

Cloud Backup

June 2026

Download Norton Small Business product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.

Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.

What are the key features of Norton Small Business?

24/7 Support: Provides immediate assistance whenever required.
Antivirus and Firewall: Offers continuous device protection against threats.
Secure VPN: Ensures safe and encrypted internet browsing.
Password Management: Protects and simplifies password organization.
Automatic Encrypted Backup: Safeguards critical data with secure storage solutions.
Parental Controls: Filters harmful content to protect younger users.
Performance Optimization: Enhances system efficiency by managing resources effectively.

Why should users consider Norton Small Business?

Comprehensive Security Coverage: Encompasses a broad range of security features for total peace of mind.
User Convenience: Easy integration with business management tools contributes to streamlined operations.
Support Assurance: 24/7 support mitigates downtime and enhances reliability.
Cost Efficiency: Delivers robustness expected by smaller enterprises without significant expenses.

Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.

NortonLifeLock

Sample Customers

StratX

Information Not Available

Buyer's Guide

MSP360 Backup vs. Norton Small Business

June 2026

Free Report: MSP360 Backup vs. Norton Small Business

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