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Microsoft Windows Server Update Services vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
7th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
TeamViewer ONE
Ranking in Patch Management
18th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (18th), Remote Monitoring and Management (RMM) (9th), Digital Experience Monitoring (DEM) (11th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of October 2026, in the Patch Management category, the mindshare of Microsoft Windows Server Update Services is 3.4%, down from 4.9% compared to the previous year. The mindshare of TeamViewer ONE is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Microsoft Windows Server Update Services3.4%
TeamViewer ONE1.1%
Other95.5%
Patch Management
 

Featured Reviews

reviewer2349654 - PeerSpot reviewer
Senior Oracle DBA at a financial services firm with 11-50 employees
Has supported routine update requests and maintained reliable system operations
I think that the most valuable feature of Microsoft Windows Server Update Services is the update for Microsoft Windows Server, as we do not use any other tools, but I don't know if Office 365 is under Windows update services regulation; it is not in our domain because we use it, but other teams are responsible for this task. The key features or benefits of Microsoft Windows Server Update Services that have been most valuable in my IT administration processes are just the services for updating my Windows and Windows Servers, and as I mentioned, we don't use many applications; we just use it for Windows updates. Microsoft Windows Server Update Services supports our regular requests for reliable systems, and updates are part of the process of keeping those systems stable, reliable, and confidential.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
"The centralized management and merging capabilities are useful, Windows users can switch from open access to data from the Linux servers, the various security updates are good for the users as well as the organizations as it helps keep the solution safe, the performance has been okay, technical support is responsive, and it can scale."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"This solution is stable."
"The biggest benefit of Microsoft Windows Server Update Services is that it secures the environment, securing the data points of security and vulnerability, which helps these patches secure our environment and solutions or assets."
"The most valuable feature is the ability to check whether users working from home are on the domain or not, allowing us complete visibility of the endpoints that are connecting to our network."
"The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates."
"It's free. Basically, as long as you have licensed Microsoft servers, you should be good to go."
"There are some great features."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"The user interface is fine."
"All the features of TeamViewer Remote Management are very good from my perspective."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The product helps us efficiently fix technical issues and maintain system downtime."
"The initial setup of TeamViewer Remote Management is very simple."
 

Cons

"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"Could be improved with additional features such as an update alarm."
"Having the ability to group updates by the operating systems would be very helpful."
"There are some incompatibilities or conflicts between WSUS and IIS because sometimes when running WSUS, I have to stop my IIS and restart it in order to connect."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
"Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities."
"More integration with different platforms would be an improvement."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."
"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."
"There should be an enterprise version of the solution."
"I want TeamViewer Remote Management to incorporate more integrations."
"They are doing many updates all the time. I don't like having so many updates."
"One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution."
"I prefer to use AnyDesk. I actually uninstalled TeamViewer."
"There could be stable connectivity for the product’s current technology."
 

Pricing and Cost Advice

"The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
"The tool could be cheaper."
"It doesn't need a license. It's offered for free with Microsoft."
"Microsoft Windows Server Update Services is not an expensive solution."
"Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
"While it might be relatively more expensive for smaller companies, larger enterprises can find it robust and capable of delivering significant value."
"This product comes included with Windows and can be used free of charge."
"The licensing of WSUS is free of charge because it comes with the Windows Server operating system, included as a feature of the operating system itself. It's simply a role that you enable within Windows Server."
"Addition services could be lower priced."
"Its price is a little high as compared to other solutions."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"We pay for a yearly license."
"It is a licensed product."
"My company uses the free version of TeamViewer Remote Management."
"Users need to pay a yearly license for TeamViewer Remote Management."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
Outsourcing Company
16%
Financial Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think nothing could be improved or enhanced in Microsoft Windows Server Update Services because it is doing precisely what it has to do. I do not see any minor enhancements or limitations to be o...
What is your primary use case for Microsoft Windows Server Update Services?
I use Microsoft Windows Server Update Services primarily for Windows updates, specifically for updates and security patch updates from Microsoft.
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
TeamViewer IoT
 

Overview

 

Sample Customers

Information Not Available
Carey Paul Honda
Find out what your peers are saying about Microsoft Windows Server Update Services vs. TeamViewer ONE and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.