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Microsoft Teams vs Zoho Meeting comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
Zoho Meeting
Ranking in Virtual Meetings
19th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.9%, up from 3.5% compared to the previous year. The mindshare of Zoho Meeting is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.9%
Zoho Meeting1.8%
Other94.3%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository."
"Through Copilot searches, we get to see versions or details around those topics, making it really easy to interact with other fellow colleagues from the same company and get in touch with them to find out more details."
"It is a stable solution."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
"It is software that many people are familiar with, and if you have someone who needs to communicate with Teams, they will have the necessary software."
"The most valuable features are the messaging and the video calling, especially where you can add a background."
"Sharing screens is valuable."
"It’s very easy to set up. It doesn't take that long."
"I like the tool's video call feature."
"I switched to Zoho because it's convenient and offers a whole package."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"The API is much more flexible than other platforms."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
 

Cons

"It may be a little daunting to learn and is still a tool in development."
"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
"Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth."
"The solution should include features like scripting, meeting summarization, and automated notes."
"The solution needs to improve the APIs."
"I think stability definitely needs to be improved in Microsoft Teams to be more convenient for users."
"I think the solution would be improved by giving people the ability to call into meetings."
"Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario."
"Maybe the price could be lowered, but people will want a lower price forever."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"I would like to see a chat feature in the solution."
"They do not have phone support."
 

Pricing and Cost Advice

"The product is expensive."
"It is expensive."
"Microsoft Teams is expensive compared to other solutions."
"The solution is part of enterprise Microsoft 365 licensing."
"The pricing for Teams is very competitive."
"The tool's price is high and I would rate it an eight out of ten."
"I rate Microsoft Teams an eight out of ten for its pricing."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"The product is not costly like other applications."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Microsoft Teams vs. Zoho Meeting and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.