Microsoft System Center vs PRTG Network Monitor comparison

Microsoft System Center and PRTG Network Monitor compete in the IT management and monitoring category. PRTG Network Monitor has the upper hand due to its versatile monitoring capabilities and user-friendly deployment.

Features: Microsoft System Center offers comprehensive tools for automation and third-party hypervisor control, ideal for Windows environments. It integrates well with Microsoft products, facilitating updates and monitoring. PRTG Network Monitor is known for its rapid deployment, scalability, and diverse monitoring capabilities without requiring complex customization. It provides detailed network performance insights and is cost-effective with strong support for various operating systems.

Room for Improvement: Microsoft System Center struggles with non-Microsoft product integration and has a cumbersome interface that impacts usability. Its documentation is outdated, and it demands significant computing resources. PRTG Network Monitor could improve in application monitoring, report customization, and dashboard flexibility. Enhanced support for advanced monitoring features and integration with modern technologies would be beneficial.

Ease of Deployment and Customer Service: Microsoft System Center primarily supports on-premises deployment, lacking flexibility for diverse infrastructure. Users find customer service engagement demanding, with slow response times. PRTG Network Monitor supports hybrid and public cloud deployment, with an easy setup process noted for user-friendliness. However, its support engagement could be improved, with users often relying on forums for help.

Pricing and ROI: Microsoft System Center is relatively costly due to yearly licensing and support contracts but offers substantial ROI through automation. PRTG Network Monitor stands as a cost-effective solution with flexible licensing and all-inclusive packages, supporting a perpetual licensing model beneficial for long-term use. Both products provide considerable ROI, with PRTG appealing to businesses seeking budget-friendly options.