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Microsoft Remote Desktop Services vs SOTI XSight comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
296
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
80
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
SOTI XSight
Ranking in Remote Access
43rd
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 9.9%, down from 14.1% compared to the previous year. The mindshare of SOTI XSight is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.
Norman Chan - PeerSpot reviewer
Graphical interface improves diagnostics, but external integration and support team knowledge need enhancement
I am working with SOTI XSight for some customers. Mainly in Hong Kong, we primarily have government customers The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl. The user interface is a critical component of the diagnostic tools.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, my user experience with Microsoft Intune has been great."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"Its price is reasonable. It is a part of our M365 suite."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The performance is one of the main features of this solution."
"The most valuable feature is the remote application access."
"Microsoft Remote Desktop Services is stable and reliable."
"It's scalable enough for our needs and very reliable."
"It works fine, and it is largely issue-free."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"The installation of Microsoft Remote Desktop Services was easy."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There could be more competent processes and improvements in the policy space."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The performance of Remote Desktop Services could be better."
"We encounter challenges with portability, especially for users of iOS devices."
"We've had issues with security breaches."
"Updates sometimes impact the application and we have system crashes."
"The solution isn't as good as the Citrix option."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"We had some instability during the implementation process. This has since been resolved."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
"The technical support by SOTI is only average."
 

Pricing and Cost Advice

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The cost of the license and the features are justified for myself as a technical person."
"It is expensive. The cost depends on the license that we choose."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"There is a license needed to use the solution and we are on an annual license."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"The solution comes free with Microsoft Windows."
"The solution is overly expensive."
"The cost is fair."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"There is a licensing cost."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"We do not have to pay for the product."
"I would say it's expensive as there similar products available for free."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
The only problem I see is that when I am connected, there is a certain lag because of the network.
What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Information Not Available
Find out what your peers are saying about Microsoft Remote Desktop Services vs. SOTI XSight and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.