We performed a comparison between Microsoft Power Apps and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is stable and reliable."
"The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
"For our purposes, it is quite scalable."
"It's very easy to build an app using this solution."
"The initial setup was very easy."
"Can design apps quickly and can connect to any database."
"The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
"The solution works great and is stable."
"The tool is generally easy to use, making it a very user-friendly product."
"We have seen a big improvement in the experience that we want to create for our end users."
"The incident management has been the most useful feature for us."
"Learning materials, such as online courses, are readily available."
"It is an absolutely scalable solution."
"Assignment Group history is really important to me."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"This is a development platform that provides us with a strong database and a low code environment."
"The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
"The product could be improved by making it a production application and enabling the export of apps."
"The connectors are the main components that reference the data sources, and these need to be improved."
"The portal and canvas apps need to be improved and brought up to speed."
"The documentation isn't great. It's only 75% of what you need to know. If you go beyond that and run into issues, it's really not going to help you."
"The solution needs a bit more refinement in general."
"You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance."
"In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."
"The price is a bit high and can be a bit of a barrier for some customers."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"This platform is used more by large companies because it is a little bit expensive."
"The cost has room for improvement. It is currently expensive."
"ServiceNow Now Platform's technical support needs to improve."
"The initial setup requires a lot of customization based on the individual company's processes."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 77 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Microsoft Power Apps is rated 7.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Microsoft Power Apps is most compared with Mendix, Oracle Application Express (APEX), ServiceNow, Appian and Bizagi, whereas ServiceNow Now Platform is most compared with ServiceNow, OpenText AppWorks , Appian, Mendix and Microsoft Azure App Service. See our Microsoft Power Apps vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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