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Microsoft PowerApps vs ServiceNow Now Platform comparison

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Rapid Application Development Software
June 2022
Find out what your peers are saying about ServiceNow, Microsoft, Pega and others in Rapid Application Development Software. Updated: June 2022.
609,272 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the compatibility with other Microsoft components.""The most valuable features are low-code and fast development.""There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution.""I like the containerization of Azure.""The UI functionality is the most valuable aspect of this solution.""Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology.""It's very easy to build an app using this solution.""We were impressed with the functionality of the solution."

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"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good.""The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

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Cons
"I would like to see more improvement, for example, in direct collaboration.""We're not in production yet, so we're still working through some issues.""If the price was reduced and the quality of the user interfaces was improved it would be beneficial.""The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important.""We'd like more features and less to no coding.""One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records.""When it comes to PowerApps, debugging can be difficult at times. It would be beneficial to simplify it.""Microsoft should combine both the web and the mobile environment with all of the layers of development into one package."

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"The UI and mobile UI need to be improved.""The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

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Pricing and Cost Advice
  • "If you start to use any premium connectors that are not stored in a SharePoint list or on an Excel workbook, then it costs $4 per user per month. If you want unlimited, it's about $16 per month for unlimited apps, and unlimited connectors."
  • "The company has a subscription where you can use certain features for free, but there are features that require a premium subscription to use."
  • "The enterprise-level costs a great deal of money, and you have to purchase additional licenses to scale it."
  • "We use the Office 365 package, and Microsoft PowerApps is a part of the package. We don't pay any separate price for this. There are no additional costs. We just pay for the Office 365 package."
  • "There are two licensing costs, one is pay-as-you-go, or you can develop it for one year."
  • "This is not an expensive product and there are no licensing fees."
  • "It is not expensive. There is no licensing cost."
  • "The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price."
  • More Microsoft PowerApps Pricing and Cost Advice →

  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp.  Because ServiceNow has a very strong module (Performance Analysis) reporting which will… more »
    Top Answer:Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer to… more »
    Top Answer:ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good.
    Top Answer:Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those.
    Top Answer:The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform. Predictive intelligence could be fine-tuned as… more »
    Ranking
    Views
    22,616
    Comparisons
    18,168
    Reviews
    39
    Average Words per Review
    491
    Rating
    7.8
    Views
    2,310
    Comparisons
    1,310
    Reviews
    2
    Average Words per Review
    1,278
    Rating
    7.5
    Comparisons
    Also Known As
    PowerApps, MS PowerApps
    Learn More
    Overview

    PowerApps enables a broad range of app scenarios to be created that infuse digital transformation into manual and outdated processes. Use both canvas and model-driven apps to build PowerApps that solve business problems for task and role-specific scenarios like inspections, field sales enablement, prospect to cash, and integrated marketing views.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    As a purpose-driven company, making work, work better for people guides everything we do.

    Offer
    Learn more about Microsoft PowerApps
    Learn more about ServiceNow Now Platform
    Sample Customers
    TransAlta, Rackspace, Telstra
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company12%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Government9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider15%
    Government8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise16%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business15%
    Midsize Enterprise8%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    Rapid Application Development Software
    June 2022
    Find out what your peers are saying about ServiceNow, Microsoft, Pega and others in Rapid Application Development Software. Updated: June 2022.
    609,272 professionals have used our research since 2012.

    Microsoft PowerApps is ranked 2nd in Rapid Application Development Software with 45 reviews while ServiceNow Now Platform is ranked 16th in Rapid Application Development Software with 3 reviews. Microsoft PowerApps is rated 7.8, while ServiceNow Now Platform is rated 7.4. The top reviewer of Microsoft PowerApps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Microsoft PowerApps is most compared with Mendix, Oracle Application Express (APEX), ServiceNow, Microsoft Azure App Service and AgilePoint, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Azure App Service, Oracle Application Express (APEX), Mendix and AgilePoint.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.