Microsoft FAST vs OpenText Legal Knowledge Management comparison

Why PeerSpot?

Microsoft and OpenText are both solutions in the Indexing and Search category. Microsoft is ranked #8, while OpenText is ranked #13. Microsoft holds a 5.1% mindshare in IS, compared to OpenText’s 4.0% mindshare. Additionally, 100% of Microsoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Microsoft FAST

Read 2 Microsoft FAST reviews

847 Views
796 Comparison Views

100% willing to recommend

OpenText Legal Knowledge Ma...

Read 1 OpenText Legal Knowledge Management review

917 Views
532 Comparison Views

100% willing to recommend

Microsoft FAST

OpenText Legal Knowledge Ma...

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Microsoft FAST and OpenText Legal Knowledge Management compete in the legal knowledge management category. Microsoft FAST tends to have the upper hand in search capabilities, while OpenText Legal Knowledge Management excels in document management and collaboration.

Features: FAST delivers robust search functionality, high scalability, and is ideal for large organizations needing efficient data retrieval. OpenText offers superior document organization, advanced metadata handling, and excellent collaboration tools that benefit legal teams requiring detailed document management.

Ease of Deployment and Customer Service: OpenText provides a straightforward deployment process with strong customer support, focusing on legal-specific configurations. Microsoft FAST is flexible in deployment options, allowing cross-sector adaptability but needing more customization efforts.

Pricing and ROI: Microsoft FAST offers a competitive pricing model with a strong ROI for organizations prioritizing search features. OpenText has a higher initial setup cost but delivers long-term value with its specialized legal management features. FAST is cost-effective for search solutions, while OpenText's pricing reflects advanced legal functionalities.

To learn more, read our detailed Indexing and Search Report (Updated: October 2026).

Buyer's Guide

Indexing and Search

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft FAST

Ranking in Indexing and Search

8th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Legal Knowledge Ma...

Ranking in Indexing and Search

13th

Average Rating

10.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Knowledge Management Software (11th)

Mindshare comparison

As of November 2026, in the Indexing and Search category, the mindshare of Microsoft FAST is 5.1%, down from 6.7% compared to the previous year. The mindshare of OpenText Legal Knowledge Management is 4.0%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Indexing and Search Mindshare Distribution
Product	Mindshare (%)
Microsoft FAST	5.1%
OpenText Legal Knowledge Management	4.0%
Other	90.9%

Indexing and Search

Featured Reviews

reviewer1466883

Technical Specialist at a tech services company with 5,001-10,000 employees

Robust solution with good value

Microsoft FAST is quite robust. Our clients are quite happy with it. For other users who already have a solution in place, we recommend Microsoft FAST because it is more compatible and you can organize the solution with Microsoft components. If you are with any other third party, there could be a chance that the required output is not what you would expect. But with Microsoft, it will work better. It is compatible with the older generation systems, so you can offer it. On a scale of one to ten, I would give Microsoft FAST an eight because I'm quite comfortable with it.

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reviewer1719999

Vice President at a tech services company with 11-50 employees

Frequent updates, highly stable, and robust

We have had thousands of users, the solution is highly scalable. We have had a large installation of OpenText Decisiv and there were approximately 6,000 users. The user's roles vary, such as records managers. Additionally, depending on the organization, a lot of our clients are in the federal government which they have different types of roles, but most of them are end-users. They're searching for documents or the records that are in their repository, there are document producers, but most people are searching.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft FAST is quite robust, our clients are quite happy with it, and for other users who already have a solution in place, we recommend Microsoft FAST because it is more compatible and you can organize the solution with Microsoft components."

"Microsoft FAST is a really amazing search application."

"Microsoft FAST is quite robust. Our clients are quite happy with it."

"If I was going to rank all the ECM solutions, OpenText Decisiv is the best because I have used the other ones and even though it's not the easiest to use at times, it is the most powerful, robust software out there."

"The most valuable feature of OpenText Decisiv is they are always improving."

Cons

"We do get support from Microsoft, but the response is quite slow."

"If there is any change in a system or a configuration or an update, we might face some issues."

"OpenText Decisiv is difficult to do customization. They need to improve this."

Pricing and Cost Advice

Information not available

"The price of the solution can vary drastically because it depends on the modules that a client using. There is an additional cost of approximately 25% for maintenance."

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Comparisons

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Compared 11% of the time

Coveo vs Microsoft FAST

Compared 9% of the time

OpenText Knowledge Discovery (IDOL) vs Microsoft FAST

Compared 9% of the time

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Compared 16% of the time

Exalead vs OpenText Legal Knowledge Management

Compared 15% of the time

IBM Watson Discovery vs OpenText Legal Knowledge Management

Compared 15% of the time

Document360 vs OpenText Legal Knowledge Management

Compared 13% of the time

Coveo vs OpenText Legal Knowledge Management

Compared 10% of the time

More OpenText Legal Knowledge Management Competitors

Product Reports

Buyer's Guide

Indexing and Search

October 2026

Download Microsoft FAST product report

Buyer's Guide

Indexing and Search

October 2026

OpenText Legal Knowledge Management report

Download OpenText Legal Knowledge Management product report

Also Known As

MS FAST

No data available

Overview

Microsoft FAST is a powerful enterprise search platform designed to help organizations enhance productivity by improving information retrieval efficiency. It caters to the needs of businesses seeking to harness their data effectively with advanced search capabilities.

Businesses utilizing Microsoft FAST benefit from a comprehensive search solution that integrates seamlessly with other Microsoft services. It supports large-scale information retrieval, offering robust indexing and querying functionalities that optimize performance. The platform's adaptability allows it to address the specific needs of diverse industries, providing tailored solutions to enhance user satisfaction and operational success.

What are the key features of Microsoft FAST?

Advanced Search Capabilities: Enhanced algorithms for precise data retrieval.
Scalability: Efficiently handles extensive data volumes.
Customizable Interfaces: Tailored experiences for different business environments.
Integration with Microsoft Ecosystem: Seamless compatibility with Microsoft tools.
Security and Compliance: Adheres to stringent standards for data protection.

What benefits should reviewers focus on?

Improved Efficiency: Reduces time spent on information retrieval.
Enhanced Decision-Making: Provides quick access to relevant data.
Streamlined Operations: Facilitates better data management processes.
Cost Reductions: Automates search-related tasks, lowering expenses.

Microsoft FAST has proven valuable across industries such as healthcare, finance, and legal services. In healthcare, it streamlines patient data access, aiding in faster diagnoses and treatment planning. Financial institutions use it for rapid analysis of transactional data, improving customer service and compliance. Legal firms harness its capabilities for efficient management of case-related documents, ensuring timely information access during proceedings.

Microsoft

OpenText Legal Knowledge Management provides robust tools for organizations to manage and access legal knowledge efficiently, boosting collaboration and decision-making.

This advanced solution facilitates comprehensive legal data management by integrating seamlessly with existing systems, enabling law professionals to improve their workflow. Emphasizing knowledge sharing, it enhances information retrieval and ensures compliance with industry regulations. By adopting this approach, firms can maintain an edge in legal practice, as they harness collective insights for strategic advantage.

What are the key features of OpenText Legal Knowledge Management?

Knowledge Sharing: Fosters collaboration by enabling teams to access shared resources and expertise effortlessly.
Integration: Seamlessly connects with current legal databases, streamlining data management.
Compliance Support: Assists in ensuring adherence to legal standards through precise document management.

Which benefits and ROI indicators should be expected?

Increased Efficiency: Reduces time spent searching for legal documents, enhancing productivity.
Cost Savings: Minimizes resource expenditure through automated processes and optimized workflows.
Improved Decision Making: Facilitates better strategic choices by providing accurate and timely legal information.

OpenText Legal Knowledge Management is widely implemented across sectors like law firms, corporate legal departments, and government entities. These industries benefit from its capacity to streamline document retrieval, improve legal compliance, and foster more informed decision-making through enhanced knowledge access.

OpenText

Sample Customers

Moffitt Cancer Center, Hitachi Solutions, Manupatra Information Solutions, Unique World, _KODA AUTO a.s., MindTree Ltd, Mississippi Department of Transportation

Hyatt

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