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Exalead vs OpenText Legal Knowledge Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Exalead
Ranking in Indexing and Search
11th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Legal Knowledge Ma...
Ranking in Indexing and Search
17th
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (31st)
 

Mindshare comparison

As of July 2025, in the Indexing and Search category, the mindshare of Exalead is 3.3%, down from 5.1% compared to the previous year. The mindshare of OpenText Legal Knowledge Management is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

reviewer916404 - PeerSpot reviewer
The indexing feature is handy but the user interface and support can be better
I am not sure if I will recommend this solution to others. There should definitely be an improvement in the user interface. It should be more friendly and customize until it's perfect. On a scale from 1 to 10, I rate this solution a six, because there is room for improvement.
reviewer1719999 - PeerSpot reviewer
Frequent updates, highly stable, and robust
We have had thousands of users, the solution is highly scalable. We have had a large installation of OpenText Decisiv and there were approximately 6,000 users. The user's roles vary, such as records managers. Additionally, depending on the organization, a lot of our clients are in the federal government which they have different types of roles, but most of them are end-users. They're searching for documents or the records that are in their repository, there are document producers, but most people are searching.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the indexing feature the most valuable."
"The most valuable feature of OpenText Decisiv is they are always improving."
 

Cons

"The scalability of the solution is a problem."
"OpenText Decisiv is difficult to do customization. They need to improve this."
 

Pricing and Cost Advice

Information not available
"The price of the solution can vary drastically because it depends on the modules that a client using. There is an additional cost of approximately 25% for maintenance."
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Comparisons

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Overview

 

Sample Customers

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