We performed a comparison between Microsoft Exchange and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two File Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support services are good."
"It is a very stable tool...It is a very scalable tool."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"Support is very good."
"The latest versions have gotten much better about balancing the load on the backend."
"We have found it to be a stable solution. It is scalable and easy to install."
"The product works very well."
"The search tools are good."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The only thing that could be improved is the pricing."
"It is important to have the updated version for scalability."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"I would like to see the search capability of the Outlook client improved"
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"The licensing model could be improved."
"The solution could be more secure."
"Microsoft Exchange could improve the archiving of emails and the performance."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The product could improve its scalability."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"Due to very limited use in the industry, vendor and contract support are hard to find."
Microsoft Exchange is ranked 3rd in File Archiving with 78 reviews while OpenText Content Manager is ranked 5th in File Archiving with 21 reviews. Microsoft Exchange is rated 8.4, while OpenText Content Manager is rated 7.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Notes, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our Microsoft Exchange vs. OpenText Content Manager report.
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