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Microsoft Exchange Online Protection (EOP) vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (5th), Anti-Malware Tools (7th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, down 2.2% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 0.7% mindshare, down 1.4% since last year.
Anti-Malware Tools
Secure Email Gateway (SEG)
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
John Zupancic - PeerSpot reviewer
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's all running in the backend, so it doesn't affect the app functionality."
"It has a really nice web-based administration console."
"The pre-set policies and configuration analyzer are the most valuable features."
"The initial setup is just a standard process."
"Microsoft EOP's most valuable feature is a shared mailbox."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"The scalability is pretty good; it does what it is supposed to do."
"We can migrate seamlessly without any disruptions to our operations."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution needs to improve its backup."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The tool is not 100% stable."
"Some features, like encryption, are not available."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The tool's classification for bulk email is cumbersome."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"The solution is priced high and could be less expensive compared to other solutions."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The solution is expensive but is backed by Microsoft's reputation."
"It's a high price."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The price of Microsoft Exchange Online Protection is reasonable."
"Apart from the license fee for the solution, there are no additional costs."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Healthcare Company
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Information Not Available
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
850,349 professionals have used our research since 2012.