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Microsoft Exchange Online Protection (EOP) vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (7th), Anti-Malware Tools (11th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (13th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.0%, down 1.4% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 1.3% mindshare, up 0.8% since last year.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.0%
Microsoft Defender for Endpoint7.8%
F-Secure Total3.6%
Other87.6%
Anti-Malware Tools
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Webroot Advanced Email Encryption powered by Zix1.3%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other57.7%
Secure Email Gateway (SEG)
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The product's most valuable feature is third-party integrations."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It's all running in the backend, so it doesn't affect the app functionality."
"The pre-set policies and configuration analyzer are the most valuable features."
"We like the holding facility that is available for potentially suspicious URLs, which allows a real-time review to be performed before the email reaches a user's inbox."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The tool's classification for bulk email is cumbersome."
"Microsoft has some training portals, but more could be developed."
"The security features could be better."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"It kind of has a heavy footprint in terms of an implementation footprint."
"Because the encryption has been very clunky, I would rate Zix Email Encryption a seven out of ten."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"It's a high price."
"The tool's pricing is excellent."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The price could be lower."
"Online Protection is fairly expensive."
"The solution falls on the higher or more expensive side of the spectrum."
"The product is bundled with Microsoft 365."
"The product's pricing is competitive for the US market."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Information Not Available
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: April 2026.
885,789 professionals have used our research since 2012.