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Microsoft Exchange Online Protection (EOP) vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (8th), Anti-Malware Tools (13th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (14th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, up 1.3% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 1.4% mindshare, up 0.7% since last year.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.3%
Microsoft Defender for Endpoint6.5%
VirusTotal3.0%
Other89.2%
Anti-Malware Tools
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Webroot Advanced Email Encryption powered by Zix1.4%
Proofpoint Email Protection19.0%
Microsoft Defender for Office 36516.1%
Other63.5%
Secure Email Gateway (SEG)
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The email policy configuration options in Microsoft EOP are satisfactory."
"The product protects against malware."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It is an easy solution."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email."
"You can use the product to create special accounts."
"It offers great security against malware and other threats."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The product needs more granularity. Some features, like encryption, are not available."
"Performance and speed should continue to be improved."
"The solution lacks to elaborate on its spam policies."
"It kind of has a heavy footprint in terms of an implementation footprint."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The solution must improve the user experience."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
"Because the encryption has been very clunky, I would rate Zix Email Encryption a seven out of ten."
 

Pricing and Cost Advice

"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The pricing of the solution is reasonable."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"The price of Microsoft Exchange Online Protection is reasonable."
"Online Protection is fairly expensive."
"The solution is priced high and could be less expensive compared to other solutions."
"The product is bundled with Microsoft 365."
"The product's pricing is competitive for the US market."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Information Not Available
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: June 2026.
899,258 professionals have used our research since 2012.